Crate and Barrel

Bomb industrial-​modern furniture at rediculously high prices. There is a ‘clearance’ section upstairs where you can get some of their furniture with a couple of dents & dings for much cheaper.
You can get anything here from bedroom furniture, to paintings, to lighting to kitchen appliances. But you’ll have to be rich to outfit your entire house in their stuff.

Crate and Barrel is a good place to find housewares to update your designs in a stylish way. Our designer suggested we stop by this location and speak to Angie or Shelby. Angie was there and very helpful. We went home with wood and fabric color samples for our reference. The store is a good bet for mainstream affordable furniture, rugs, curtains, dining ware, and everything you might need to furnish a house.

The store has great items, but their associates range from average to ABOMINABLE. Typically, I don’t even NEED an associate’s help. But these employees will go out of their way to say disrespectful, tacky and stupid things. The other day, an associate named Mary (older woman, very thin, brownish/​red hair who’s worked there forever) turned to me and said, «Where are your ‘charges’?” – referring to my two children who often shop with me. Um, hello? «Charges?» I am NOT their nanny. I am their mother. Why would you assume that the children who are with me are anything other than my children? Alas, I try to ignore the consistently stupid and disrespectful things she says because she’s obviously a dinosaur and just doesn’t know any better.
Another time, I was there shopping and having an okay time. But one of the associates was going around greeting EVERY customer, which is nice. Except, for some reason he didn’t greet me or my companion.
I said to him, «No offense, but do you realize that you’ve greeted EVERYONE on this floor except for me and my friend?» I didn’t make ANY other accusations. I just stated the facts.
He could have solved the issue with a simple, «Oh I’m sorry. How can I help you today?» But instead, he rolled his eyes and walked away. Then he went out of his way to find us in the store later and told us, «You know what, I’ve got some Black friends, so don’t even try it with me.» Then he snapped his fingers in a weird little sassy way. How did RACE become an issue? I was undone. Of course I called the corporate office. He doesn’t work there anymore.
Like I said, great décor, fabulous items, just try to ignore the people who work there.
I sometimes wear sunglasses in this store and avoid eye contact just so the associates there won’t talk to me.

C&B is one of those places that you know you’ll be able to find that «special» piece you’re missing for your house.
A friend registered for their wedding there and I went to go pick out something. The only thing I’m not a fan of with their registry is that it doesn’t tell you where things are located since its not aisles per say, but in sections. Makes it kind of hard and hopefully you go on a day where its not crowded and you can find someone to help you. Otherwise you’ll roam the place for awhile.
The associates are nice but they don’t always come up and see if you’re needing help. I worked retail in the past and we were always supposed to ask if they needed help — I recommend that the employees do that for the future.
I found what I needed, took it up to one of the checkout stations and they wrapped it up all pretty in a box for the wedding so the items wouldn’t break. You don’t need to use wrapping paper on a C&B box — there’s just something about it already!

You’ve got to be kidding — Horrible customer service!
Tried to buy a hammock for a wedding gift today but ended up waiting on 4 «can’t be bothered» clerks fumbling w walkie talkies, computers, warehouse & inventories… only to come up w an unboxed floor model, questionable pricing & delivery charges.

OMG this story amazes me!!! It has some of the coolest, most unique stuff out of anywhere in St. Louis. The quality of everything I looked at seems to all be top notch also. Sadly, a lot of the stuff is a lot more expensive than similar items, but the added uniqueness and the quality craftsmanship should be worth it if you can afford it. I can’t tell you how much I love this place, and I will be back a lot. Just will have to save up a bit more next time I come in!

I heart C&B! Oftentimes I shop online and pick up my goodies in-​store. It saves me a TON of time! When I arrive, I give the cashier my first and last time, sign on the dotted line and «voila!» — my items are nicely wrapped and ready to take home. Customer service is always top notch at The Boulevard location. I highly recommend C&B, although I am sure everyone already knows it’s a great place!

Oh, Crate and Barrel, I love you!
I don’t really love some of your ridiculous prices for things I can get much cheaper many other places — but all the same, I love you!
I love the great minimalist designs here, and some of the unique things you can buy, so I made sure it was one of the stores we had registered for our wedding.
The registry process was a breeze, we got the cool gun scanner thing (which I promptly handed to the man — isn’t that why they come along, anyways?), and got as much (or as little) help as we needed. I don’t like so much when I’m shadowed around a store, but our assistant was nearby when we did have questions about flatware, dishes, and other household goodies.
When I’ve come in to return or exchange things (it’s a wonder how glass breaks when packed so nicely!), they have always been easy to work with, and helpful with getting me replacements.
We were very fortune and got most of the items off of our registry here, but just in case, they also send you a 10% coupon after your wedding to use on anything in the store or online — and you can use it multiple times for 6 months! The discount goes up to 15% if you have a credit card, but the 10% is a nice enough deal for me.
I look forward to going in and browsing the beautiful soon.

I was greeted when I walked in, but not offered assistance. I wandered around (I mean in a very wandering-​around-​looking-​lost way) looking for a very particular programmable meat thermometer with a probe that works with a grill as well as with an oven. There aren’t many that do this, I’ve found.
There were lots of clerks meandering around, looking in-​their-​own-​way busy, and nobody asked if they could help me.
Found nothing even close to what I wanted. Everything was rather light-​weight.
When I got to the plate section, I knew I was out of my bounds on this quest. An employee asked me if I needed help.
Yes, indeed! I told him what I was seeking. He showed me what they have available. It wasn’t what I wanted. What they offer is a Taylor product with a probe that tends to break off, from what I read on reviews. I gave him the name of what I was seeking. He said they didn’t have it. OK. I get that.
When I left, he said, «You’re welcome» even before I said, «Thank you.» Was he even listening?
I absolutely LOVE Crate and Barrel and have ordered many, many things online. I’ll stick with that.

I went to C&B a couple weeks ago shopping for furniture for my new apartment. This is my first «grown-​up» place and I decided I wanted «grown-​up» furniture to go with it.
My boyfriend and I stopped in to begin our search. We were stopped by several associates to see if we needed assistance. We ended up ordering two ivory/​off-​white leather bar stools. The woman who helped us was very friendly and showed us swatches of all the color options we had. She also told us the different varieties the stool came in (style, height, etc.).
The ones we chose were shipped to the store a couple weeks later. There is a convenient side door for large pickups. The stools are perfect. Definitely expensive but seem well worth it. I look forward to returning for more furniture as we make the move and get settled in!

Like Crate and Barrel, but their prices are just ridiculous. If I luck out and find a sale item, i’m all over it. Otherwise, I go to Target, Marshall’s or IO Metro for furniture. The same kind of stuff, same if not better quality, and a lot more affordable.

I came here trying to match some rectangle serving trays I have, and waited patiently in line for some help. There were only two people ahead of me, and I gladly would have waited, but the cashier rudely screamed at her coworker to help at the other register. It was awkward and uncomfortable; this is bad customer service even though she wasn’t interacting with a customer. She used this horrible, angry tone of voice and yelled across the room. The products aren’t even that nice. I won’t be back.

I love going here after Christmas to hit up their sales! They have such nice stuff, and it’s all marked down quite a bit. My faves are their dining and kitchen area. When there’s a good sale, I can get beautiful $ 80 vases for only $ 40, so I like them for general decorative items as well.
Their look is clean and modern, and the styles are constantly changing with the season. Check them out online or via their catalog, too, to get ideas before coming into the store.
We recently went there looking for two specific candle holders. They were out, and the website didn’t offer them anymore, but they helped us locate some at a store in Chicago that shipped them to us for a flat $ 4.95 shipping rate. How convenient!

If you are familiar with this company, you won’t learn anything new from this review. If you have not had experience with Crate and Barrel, then pull up a seat and I will tell you about this wonderful land!
I moved in to a new place, my first as an adult, and decided that with the adult place should come adult furniture. I only have a couple pieces from C&B (because you pay a hefty price for both the name and the craftsmanship) but they are my favorite pieces in my house. Along with furniture that is not only stylish but also extremely functional (they seem to put storage in everything) they offer kitchen and dining room items. There are fun and fancy glassware and serving dishes, utensils, rice cookers and every type of tool you could possibly need to prepare fancy foods that nobody can pronounce.
I like to walk around and find ideas for my home. Like I said in the previous paragraph, you pay a price for C&B products. But that means that it will work well and it will last a long time. It will also look nice sitting there or while you use it. The staff in this location is no exception to C&B’s quality brand. They are helpful and pleasant.

I am only writing this review because I spoke with a Liz, who was a younger woman, over the phone regarding our wine cooler exchange and she was extremely helpful and friendly. Now all they need to do is hire more people like her and get rid of the rude ones!

I cannot believe there are only 9 reviews of Crate & Barrel and it’s been open for like, 6 years here.
PEOPLE! It’s C&B! They have like, everything your house could ever need! Tons of kitchen tools, fancy schmancy pots and pans, non-​fancy (but super useful) Lodge cast iron products, lovely serving pieces, glasses for every beverage EVER (from shots to champagne, orange juice to hot chocolate), colorful mixing bowls and cutting boards and table linens and and and and… Seriously, do I need to go on? That’s just the kitchen/​dining stuff! Then they have items for every single room in your house. Even your laundry room (or, if you’re like me and you lack any usable space near your washer and dryer, just get their handy-​dandy mini-​ironing board. It brought my iron out of hiding after 5 years of total non-​use. True story.).
And surely, you know C&B has furniture, right? After many, many, MANY years of use, we finally retired our college days’ couch for some grown up furniture and couldn’t be happier. I’ve always been happy with the staff at this C&B, but Nicole Apter helped us while we sofa shopped and was especially wonderful – she was friendly and knowledgeable, wasn’t phased by our little guy climbing on every ottoman he spied and wasn’t pushy about making a sale. The icing on the cake was the thank you card she sent after we received our furniture – a very sweet touch to already great service.
I am a C&B junkie, so I generally don’t allow myself many trips to the store. While lots of items (glasses, in particular) are really reasonably priced, a trip can get pricey quickly (I just want everything!) and I’m running out of room in my house. Somebody pick up my slack and then write a review – this C&B deserves more than 9!

Let’s start off with me saying that I freaking LOVE Crate&Barrel. I wish I were rich so I could deck my house in it. That said, there are quite a few reasonably priced items especially given the quality. We have our everyday china from there along with a few cherished show pieces — candle holders, vases, specialty barware, our modular hutch, and the Kenton bar cabinet. The Kenton bar cabinet is by far my favorite. A splurge for our income level, but we love it and get tons of compliments.
I’ve had no problem with staff there. They are always helpful and upfront (such as when some of our hutch pieces were on back order). Very happy with this store!

Where else to go to find some pretty cool stuff for around the house. I’ve been here a couple time recently, mostly trying to find a wedding gift as it seems everyone registers here anymore. Did i mention that they have cool stuff for around the house? They have countless kitchen gadgets, a bountiful amount of glassware, towels, table clothes and place mats. If you need it for your house they most likely have it.
The staff here has always been very helpful, but not pushy. There is nothing I hate more than pushy sales people. The store is great, first floor is all the stuff you need to in your house, while the second floor is dedicated to furniture. I’ve never bought any furniture from here so I cannot speak to the quality, but everything else I’ve gotten from here has been well made and lasted.
Is this where I will do my everyday shopping, probably not, but they have a great selection of items that is sure to spruce up your place.

Crate & Barrel… oh how I and the Mrs. love thee…
You have classy dishes and glasses that makes me look like a grownup
You have some nice (but occassionally too pricey) furniture that makes me look like I don’t live in a frat house.
You have some modern colors and decorations that makes me look like I actually know something about what looks good on tables and walls, which I don’t.
You are always clean and people are always walking around asking if I would like some help, which usually I do.
Now why don’t I love thee?
Corporate tells your workers to be EXTREMEMLY anal about the way things are positioned on the shelves and please Mr Rick S… I can go back and get something from the back so you don’t disrupt the 20 minutes of work I spent on making sure every single cup is in the right position. I feel like I’m in a damn museum and I’m 6 years old again being told «don’t touch that. don’t breathe on that.»

Love to entertain at home? Then this is the store for you, it will make your entertaining so easy and impressive.
I like their selection of housewares, stemware and oh, hell I like every department. Parts of my house could be an C&B Outlet store.
I hate to admit it, but when I walk in to The Boulevard store, it is like Norm walking into Cheers. Everyone knows my name.
Perfect place for the housewarming gift, or Bridal Registry.