Richfield Bloomington Credit Union

This place makes me nuts!!! After about 10 years of total frustration with their unsavory business practices. They are a BUSINESS after all… and NOT friendly (as their slogan claims) to your loyalty and grossly incompetent. I have closed all my accounts… and good riddance.
Go somewhere else… like Catholic Financial Credit Union for example.

Last September, I wanted to get an auto loan, and RBCU advertised rates that were much lower than Wells Fargo and other banks, plus I felt better about keeping my banking in the community.
The loan has been a nightmare since the beginning. First, despite having a top 10% credit score, the rate was not really any better than a commercial bank. More importantly, they lost important documents for the loan, failed to get their lien entered on the title, and screwed up my name on all the loan documents. Each time, I had to go in and bring them paperwork.
They didn’t let me do the one-​year term I wanted, and they wouldn’t let me setup the auto-​debit system to take out more than the minimum payment. I couldn’t make extra payments via their online interface, either. They told me if I wanted to pay it off faster than three years, I would have to send in checks.
I sent in seven checks toward the principal in an effort to be rid of this loan faster. Of seven checks, only one single check was credited correctly to my account.
I would not recommend this credit union.