Gasper Landscape Design & Construction

Can’t say nothing bad about x-​mas tree delivery service. In fact it was exemplary.

Fantastic place! We furnished our outdoor living spaces and pool deck through Gasper. Beverly Clemson was really great and fun to work with! I had no idea where to begin. When she came to our home for a consult, Beverly showed me pictures of what they had coming in, as well as fabric and finish samples. She provided an excellent starting point for me. A few weeks after her visit, I went to the showroom, where there were furniture samples and swatches galore! Since Bev knew what my needs and tastes were, she pulled things she thought I would like so it wouldn’t be too overwhelming. Her guidance and expertise was greatly appreciated. I feel that we have beautiful, good quality, timeless pieces that will serve us for years to come. I have to say that from the first time I entered the store on a cold winter day, to delivery, the service was top notch.

Be prepared to go on overload here as there is simply so much stuff to look at. They have an indoor area filled with patio tables, home accents, seasonal items, lawn & garden products, pottery, etc. You could probably spend a good hour or more really just looking at all the stuff inside the store. Step outside and you will find all sorts of plants & trees, fountains, water gardens, etc. Lots of beautiful displays and I got lots of good ideas just from walking around. If this is your first visit here, make sure you have several hours to really walk around and take everything in.
We were interested in some sort of fountain or water feature for our front porch area and had some questions, but found it difficult to find someone to really help us. The one guy I was asking questions of would answer my question, but it was like pulling teeth to get info out of him at times. On the other hand, my parents who were with us, didn’t seem to have any issues with getting friendly helpful customer service. I guess it just all depends on who you get.
Be prepared for high prices though and that is why we ultimately left empty handed. You will definitely find stuff here that you won’t find at your typical garden store or big box store like Lowes or Home Depot, but you will pay for that as a result! Seeing as the store is located in Bucks county, where people typically have money, the prices probably won’t deter locals, as evident by lots of people walking out with goods in their hands.

Not impressed with the customer service. I’ve spent hundreds of dollars over the years and I went in and picked out a full cart of flowers and realized I forgot my coupon ask them if they had any extras they said no so I asked if they could put my cart on the side and I explained I would be back in a couple of hours due to my children. I ran into some problems at home and I called back the same day and asked if they could just hold it for me till the morning that I would come over first thing in the morning and they said no everything has to be put back. Its in full season they would have had no problem selling this flowers after lunch the next day if I didn’t show up they just wanted to say no no and no. Maybe if I was the landscaper for corporate office they would have offered to help me out. back to using my other local businesses.

Very Helpful and Knowledgable. Prices are a bit high but the quality of the plant will usually reflect. They have a large selection of home and garden accent pieces. If you want it. it’s there or they will get it for you.
The reason for 4 stars is I too had a hiccup with Gasper’s and hard paving work. I decided to walk away from them and am in the midst of doing the job myself. (little by little) I thought it best so I didn’t end up hating them.
All in all for flowers, annual and perennials they can’t be beat. Quality and professionalism.

I really want to love Gasper, but their business model gets in the way Gasper is a full-​service landscaping resource with wide selections in numerous categories. The store is well organized and the nursery has plentiful, diverse offerings. For instance, their glazed pottery inventory covers the full color spectrum and ranges from table-​top to industrial sizes. I can’t think of anyone with a superior inventory. The fundamental problem is their pricing, which is substantially higher in virtually every category even after their coupons are applied.

went to buy a stone pond with a sticker price of 159.99. a large sign said 35% off all stone ponds. i picked one out along with another item and was told at the register that it was miss priced and should have been 279.00. i was then told i could have it for the original miss priced sticker of 159.00 but no 35% off or i could take the 35% off of the new price of 279.00. at normal stores if an item has a price which is incorrect the customer is given the price which is marked, but not gaspers. a friend of mine had a similar situation at gaspers. customer service at gaspers is as bad as any store i have ever been in. over the last few years i have spent a lot of of money at this location, but not anymore. i have had a number of bad experiences at gaspers, but since it is 1 mile from my home i would always go back. no more. they act as if they are doing you a favor by selling you a product. people are generally rude, especially an older, very heavy, dark haired man who mans the cash register. last year there was a coupon to recieve a free vegetable plant with purchase. i purchased 6 vegetable plants and had a 7^th plant for my free one. i was told at the register, by this miserable guy i mentioned earlier, that the free plant must be a 2.49 plant and i had picked up a 2.99 plant. he said, we can’t give the more expensive plant because we would lose a lot of money. 50 cents? instead of keeping the customer happy, i had to walk back and pick up a 2.49 plant, and get back in line. also, their prices are generally very, very, high on almost all items. stay far away from gaspers and save much frustration.

Had landscaping work done 2 years ago. It looked great when they got done and through the first year. Last year, not everything came back and then this year, much of what they had planted did not come back. Sent an email to Mary Anna and no response. Called her and she basically blew me off. They obviously don’t care about repeat business. Very disappointed!

I was given a date when the landscaping was going to get done, arranged my work schedule accordingly and each time it was put off by Gasper. I told them I wanted to be here when they came to my house. As you may have guessed the day they FINALLY came I was not here! My nosey neighbor told me they were at my house for a lot less time than what I was billed for. All of my neighbors use a landscaping service for their property (we all seem to use different places). I was billed $ 600 MORE than everyone in my circle… and we had similar work done! Paying top dollar at Gasper is just not worth it when so many other places do equally nice work and are more effecient in getting the job done in a timely manner. I used Gasper 2 years in a row… the first year was fine but the 2^nd time was NOT. It is a shame they lost me as a faithful long term customer.

Had been going here for our lawn needs since we moved to the area. At the end of last year we bought two sprinkler heads for $ 9 a piece and realized we didn’t need two. My wife and I went there last night to place an order for stone, sand and pavers for a 750 sq.ft. patio we’re putting in, probably about $ 3500 worth of material. We brought the sprinkler head we didn’t use back and were told that they have a 30 day return policy. When asked where this was posted, the guy at the counter (i think an owner or manager) had to go through a file folder to find it. My wife made the point that since it was not posted anywhere and the register person didn’t make it clear we should be able to return it. He told us that there is no way they can print this on every receipt (really? because almost every receipt i have from a retail shop has the basic return policy on it.) and that they can’t take it back. So now i have a $ 9 sprinkler head I don’t need and they don’t have $ 3500 of my money. Customer Service, it’s important, sometimes you take the $ 9 loss for the $ 3500 sale. Anyway, there are lots of other landscaping supply places in the area and we won’t go here anymore.

I love the paver stone look, so when we needed to have our front sidewalk and porch replaced we turned to Gasper’s because of all the great recommendations for their quality workmanship and award winning creative designs. They offer unique ideas but I have a set mind of my own and I knew exactly what I wanted, so they worked with me in designing my own pattern which has attitude and flair and I love it.
My house is white stucco with red bricks laying flat as trim for the bottom of the windows, the front of the house also has a built on house flower bed of white stucco topped with red brick so I wanted to keep with the red brick theme. The old cement porch and sidewalk was completely torn out and hauled away and the new porch and sidewalk took over one week to put in because they cross all of their T’s and dot all of their i’s.
They dug several feet deep for both the porch and the sidewalk and filled it with stone, gravel and cement. The porch has sides of white stucco which matches the design of the stucco on the house perfectly. Each step and the landing had real bricks laid to my specifications for the outcome that I was looking for.
My sidewalk is the coolest sidewalk in town! They used a multi red, black and white paver stone that was flat and shaped like a brick that you are used to seeing to trim the entire outline of my design. They filled in my design with fan shaped pavers that fill in the designed areas.
I started with the sidewalk going full circle into the driveway and this large circle is filled with a swirled design, off from this is wide and curvy design of straight brick looking pavers which meets another very wide half circle of the fan shaped pavers right in front of the porch, off to the other side of the porch continues the walkway into my side yard and gardens.
They never use sub contractors, their own staff is trained on design and installation. You’ve never seen a swimming pool like the ones Gasper’s designs and they also will design the walkways, patios and landscaping to tie it all together. Their work is simply breath taking and will add tremendous value and eye appeal to your property.
You name it they do it, be it masonry work, decks, driveways, a spa, sheds, sun rooms, additions, arbors, pergolas, gazebos, ponds and more. Ah to win the lottery and have it all, but until then I love my designer sidewalk and my new front porch.
My only gripe and why they are not getting five stars is because of the place they use for the wrought iron company which installed the railing on the porch. The railing was not treated properly and started to rust almost immediately and as it bled through it stained the red brick and ran down the white stucco sides of the porch. I owed a couple of hundred on the entire job until completion of the projects, they wanted their money and I wanted the railing replaced or completely cleaned, treated and repainted and the bricks and stucco cleaned. They continued to call for the balance and I continued to ask to have the problems fixed. I have not heard from Gasper’s in well over a year.
I guess we both lose on this one, but I am still loving my designer walkway and I’m torn between three and four stars. By the way, this is not a picture of my pool but of a pool they have designed and I want it so bad I can taste it.