Richardson Motorsports

This place was amazing. Tried a couple other dealers in the area, but couldn’t resist not waiting til Tuesday (as they’re closed on Monday). Hands down, the best customer service I’ve ever dealt with in a vehicle purchase. Kyle, the sales manager, went above and beyond my expectations by working after hours on multiple days and even on his day off to get everything worked out for me. I would 100% recommend this place to anyone looking for a bike. They are honest and caring. They make sure you’re satisfied before you walk out!

I came here for routine service on my bike. They suggested a carb clean and I agreed to it. When I went to get my bike it was sounding terrible. They told me it was a faulty choke cable. I agreed to letting them fix it. When I got my bike back the sound was even worse. I called and they treated me badly saying things like why would the choke cable affect the sound. I explained they we were the ones who suggested the repair. I tried talking to the store manager and they gave me the run around by doing things like sending my calls to the sales manager. They wouldn’t even give me the general manager’manager’s name. I had to Google it. I called and asked for him by name and they sent me to the sales manager again. It wasn’t until I went in person that I found out the tech who worked on my bike had been fired. They didn’t tell me why but it was insinuated that it was for shoddy work. They remembered me and my bike and offered to try and fix it. I was reluctant to leave it with them at all again because of the total incompetence displayed by them but I was in a bind and wanted my bike better. They told me to bring it in and it would be fixed by the end of the day. I showed back up and it was not fixed. I asked to speak with the general manager and they wouldn’t let me. This time the mechanic came out. He said he’d come in on his off day and it would be ready on Tuesday morning. Again, it was not ready. This time I called and asked to the general managers voice mail. I spoke with the GM and he was a complete jerk. It was late Thursday before it was completed. They didn’t offer to reimburse me for the needless repair. The mechanic who actually fixed it was more professional than both of the managers I spoke with combined. He was very apologetic and courteous. The general manager was a cocky asshole who assumes that he knows everything that is going on. It’s no wonder no one wanted to confront him when I had a problem. All in all a giant waste of time and money. If you like your bike and want a company to respect it DO NOT TAKE IT HERE.

Prices are good, but service at parts lacked. It was like he didn’t want to sell anything to me and I was bothering him.

Polite and helpful staff.
While the exceptionally friendly mechanic did an annual inspection on my bike a manager/​salesdude came out and visited with me about the trikes. No BS, no pressure, just guys talking about bikes.
I’m not in the market for a new bike but if I were these guys would be on my short list. Good people.