Eye & Vision

I love Dr. Gonzalez! He is attentive, thorough and willing to work with me until the prescription and type of contacts are just right!
His office is pleasant and well run. You will be glad you went to see him!
Becky Motley, Ph.D.

The doctor is very knowledgeable and may I add hysterical! The office is very clean and in a convenient location as well. The staff is wonderful too, they are all very educated and friendly. They make the atmosphere relaxing to be in. I would definitely recommend this doctor to anyone.

I have suffered from dry eyes for several years. My previous eye doctor basically told me to live with it, it just happens to some people as they age. I met Dr. Gonzalez a few years ago, and he explained the reasons for dry eyes, some drops I could use to help my condition (not a cure) and some new research that is coming to the market later this year. So while there is no easy fix for my dry eyes, at least he was able to educate me on what causes it, and some ways to help minimize the effects. He was very thorough in my eye exam, gave me some nutrition tips. Very professional. The staff were very friendly.
His office is about 10 miles from my house, and there are several other optometrists in my city that I could go to. I guess it’s about trust in the doctor’s ability.

Excellent experience! Friendly staff, Dr who spent time with me and explained what he was doing and what everything means. The only negative was the section that sells you glasses. Overpriced, penalty for buying lens without buying the frames there.

Doctor Gonzales Rocks! He takes the time to explain everything and answer all questions.
Gary T.

I too like Dr. Gonzales, but …
They have a website where you can make an appt. online, or at least request one. I had used it twice, no reply/​confirmation of any sorts. Had to call into the office to make the appts. What’s the use of having the website if you don’t check it? Also, when calling the office and it goes to voicemail, messages does not get returned. Again, why have the services if you are not going to check them? I too will have to search for new doctor.

Unfortunately, our recent, numerous bad experiences have forced me to revise my review. We’ve had glasses made more than 3 times for different family members to the incorrect prescription, received the «hard sell» when buying frames (paid close to a thousand dollars for 3 pairs of glasses WITH INSURANCE– which is ridiculous), had trouble getting staff to return our calls about various issues, difficulty making appointments (we’re booked for x amount of months, etc.), and have seen just an overall decline in the quality and skill level of the optical staff. We’re changing to a new doctor because even though we like Dr. Gonzales, when I insisted that he return my call after all of the problems we were experiencing, I was told he would not.

Dr. Gonzalez has been performing my eye exam as well as my four children’s eye exams for years. I’ve been wearing corrective lenses since 1978 and he is by far the best doctor as far as listening and making sure the refraction part of the exam is correct, he discusses any health concerns we might have, and is genuine with his conversation and interest in our lives. Dr. Gonzalez understands that an eye exam is truly a window to his patients overall health.

While I known this doctor for many years, I must say that I will no longer attend his office. The only reason I continue was because I think he is friendly and human.
However he accidentally enter my glasses prescription wrong twice between a matter of 5 years and misdiagnosed my 4 year old daughter’s hyperopia and astigmatism strength.
Her eyes were not even dilated to start with.
I spoke to Laura, manager, but were unwilling to return her glasses after 7 months so that we could use our insurance benefit with the proper prescription.
Very sad situation. Be aware, I think the doc has too much on his plate and make significant and time wasting mistakes.

Very friendly & efficient service from the whole staff. I have been coming here for a few years and am always happy with my experience, especially if I need a quick replacement contact! They always are ready with a sample pair.

I had issues with the new contacts Dr. Gonzales and E&V ordered me a couple months ago so I had revisited him (my eyes were puffy, runny, red and overall infected). He dismissed my complaint with the new contacts and blamed my eyes for acting up due to allergies. I told him that i have been wearing contacts for 7 years and that i knew the difference between contacts issues vs. my eyes. He responded that I may have been wearing contacts for 7 years but that he had been in the business for 20 years. so he sent me back with some eye drops and told me to try the contacts again in a couple of days. Surely, my eyes were infected again and I came back and demanded that i try a different brand and he still insisted that the issue was my eyes. Surely, my eyes were fine with the new contacts and i just went by the office again to order those and one of the staff ladies tells me that «actually, the ones you tried on are now on recall we find out» WTF.
A good doctor would have listened carefully to the patient complaint and not dismiss it as being another stupid complaint. What he should have done was to contact the contact brand (COOPERVISION) and check to see if there were any other complaints and NOT send me back with the reject contacts to try them on even more. My eyes could have been in a serious danger!!! Overall, there was either a serious lack of professionalism with Dr. Gonzales or he is over-​confident with his experience. I will not be going back there and i recommend you stay away from such a cocky, dismissive doctor.