I recently came in because 2 of my door handles fell off of my car making it impossible to get into the car without having to crawl through the trunk. I had already bought a handle for the back door, but because that wasn’t in dire need to be replaced I just had it lying around. Well, when the driver handle broke off(big deal) they were kind enough to put the handle I had already bought on the car the same day, and order a second one(at a very fair price) to fix the back door at a later date. They were very kind, professional, timely, and honest! I will be returning to this location later to get more things fixed. I have, and will keep recommending this Collision Masters to friends and family. Great Service! :D
Carrie R.
Classificação do local: 5 Fort Worth, TX
I have no idea why so many of these reviews have been filtered when everyone is saying the same thing, but whatever. To start off, I don’t live over here(I’m closer to Ft Worth) but I got into a nasty car accident en route to Plano over the weekend with my BF and our friends came to rescue us, we randomly googled around and found this place. It was close to where we were hit so we drove it in. He’s basically just keeping it for us until everything shakes out because the frame was bent and it’s an 11 year old car with 237000 miles on it, but he has so far been straight up with us and it really feels like he is on our side. I can’t tell you how much Shaun has helped us deal with a really awful situation and I know as the situation progresses we’ll be better off having him in our corner. So the point of my review is, if my next car requires body work and it’s safe to do so I would drive all the way to Richardson so he could do the work. Yes I’m serious. These guys are awesome.
Irvin P.
Classificação do local: 5 Richardson, TX
I had my very first car accident and didn’t who/where to go to for the repairs, I heard good reviews from family members who had thier car done here at Collision Masters before so i decided to take mine also. Shaun who works front office provided help and assitance throughout the entire time my car was at the shop, my insurance who aren’t all that caused my car to be delayed from being repaired any time soon but just having honest and great employees right by your side gives less stress in the situation i was in. After my car was completed it looked as if it had never been in a car accident at all, i was very pleased with their work and i would highly recommend anyone to come here for any type of collision repairs. Thank You Collision Masters for providing great service and making my car look brand new again!
Ebony E.
Classificação do local: 5 San Bruno, CA
Shaun was my angel lol, came in from out of town and needed some help with my mirror that was hit, he was excellent. I will be returning foe any future problems.
Steve S.
Classificação do local: 5 Dallas, TX
I was skeptical at first because of the outer appearance of the body shop, but this place is wonderful. I came in on a recommendation and I don’t regret it. The mechanics here take pride in their work and do the best they can to make sure that your car looks great. Shaun is a very pleasant person to speak with and I appreciated the constant updates on my situation as well as the options I was offered. If you need honesty and integrity to go along with your service and repairs, this is the place for you.