Days Inn Fontana / Rialto

If I could give this place negative stars I would. The wifi sucks, the cable sucks and it just all around sucks. The staff is ok but the rooms are crappy. Beds are way uncomfortable and when the maids cleaned today they unplugged the fridge and didn’t plug it back in and all out food went bad. Avoid staying here at all cost!!!

WORST CUSTOMERS SERVICE FROM THE LITTLE ANGRY LATIN CHICK THAT IS WORKING THE LATE NIGHT WINDOW ON 1÷15÷16. I am waiting in line to check in with 3 other people also in line, some random crackhead looking girl in pajamas and sandals comes out of a greenish Ford Expedition and starts asking people what they need. Guy in front of me says I’m Trying To Check In, she glares at me and I say Same, she says What! And I slow my words down for her since she obviously has mental issues and say Ch-​eck-​ing iiinnnn. This crazy girl says why the attitude? I’m like who are you and she trolls back to her expedition. 10 minutes later she gets out of her car walks in the building, behind the counter, and asks for my ID. I laughed! I asked her you work here talking that disrespectful to your guests like that!!! She says YEP. I stay here every time I’m in Rialto to visit family. Management should know, I will NEVER be back. And the angry Latin chick should Look and Act more professional at work. Pathetic.

My husband «stayed» at this hotel on 10÷9−10÷11. The first night seemed fine, until he woke up to a tick infested room. At first he was apologized to and comped for the room, the hotel staff told him he’d be placed in a new room. When he arrived back at the hotel that evening, he was told they didn’t have any rooms available but they would try and find something. He was given the key to the first room (which had been bombed see attached picture of ticks in a cup). He went back to the front desk where he was given a key to a second room. When he got to the 2^nd room, it was occupied and a smoking room. He finally told the front desk person that he would sleep in his truck until they found a room for him. (He had lost his wallet and phone at a concert during the day… the phone was recovered, the wallet and credit cards are now canceled). At 1 am 3 hours after he had gotten back to the hotel, a security guard told him the staff had found a room for him. He took the room and checked out by 7am. The manager was not on duty when he checked out. He called when he got home to ask for a regund of the second 6 hour stay. The manager told him they would only give him 1 free night. This is unacceptable. Placing people in uninhabitable tick infested rooms, then taking nearly 14 hours to find a replacement room is awful. But then charging a hotel guest for the hotel’s incompetence is unforgivable. A complaint to the City of Rialto health inspectors will be taking place after the holiday. NEVER STAY HERE!

Rosa that works the night shift is perfect. We stayed here for nocturnal and after the first night at 3am we couldn’t get into our room. They reprinted card keys and none worked. Rosa tried the master key and even that didn’t work. We were told the manager would come at 5 am but he didn’t even get there til 6am. So we had to sleep in the hallway til 6am. We asked for compensation but they said no. PS. The hallways are not comfortable.

This days inn sucks. I called a week before my reservation to ask about early check in because the listed check in time is 3pm. The lady I spoke to told me the cleaning ladies come in around 8am so checking in anytime after 10am would be fine. I come in to check in around 1:30pm & they tell me I got it twisted & to come back at 3… Aiight so we come back at 3, they give us the room key & we go all the way to the butt end of the inn only to open the door to see these 2 people already in the room… Umm? They gave us a key to a room already in use? They apologized but it was still a horrible first visit.

The only reason I give it 3 stars is because they are friendly. The management has tried to upgrade the place. I stay here once a week for work. Only because they pay for it. the beds are hit or miss on comfort. Some are old and some are new. The a/​c unit are the same. They use a really strong and offensive air freshener. I usually let the room door open upon arrival to get some fresh air. The TVs are old tube units and a limited channel selection is available. The towels are horrible. plenty of truck parking. the room is right for the price.

Horrible, I had my laptop stolen out of my room which I locked
When I complained to the staff they were shockingly rude and dismissive

I stayed at this motel for a month for a medical school away rotation. It is by no means a 5-​star hotel, however, I doubt that there is a single motel that has a better deal. I stayed here with a friend for a total of $ 1000 over the month for the 2 of us, and had a great experience. The room was clean and fairly spacious, the bed comfortable, the shower was warm, and it even came furnished with a complimentary microwave and minifridge. We were able to cram in an airmattress to transform the room into a 2-​bed with no complaints from the courteous staff. The maid service was reliable as well. There was a complimentary continental breakfast which I never ate since I had to leave too early each morning. Location leaves some to be desired, but it was convenient for me as it was only a short drive from my work. I’m actually looking for a similar place to this for another away rotation, but I doubt I’ll have as good luck. This was a true steal!

I think this place deserves a little more credit. About a month ago we found ourselves having the spend the night around this area because I needed services at the nearest Kaiser to Arizona. We got in pretty late so we wanted a find a place that was cheap and decently safe. We drove around and called various places, and all though the prices of the nearby motels were around 60 $, they all were located in really sketchy areas. We finally found the empire inn and felt that the location seemed safer. Our room was nice. It came with a microwave, small refrigerator, ironing board, hair dryer, and free wifi… things that the motel 6 does not have and the rates are the same! I was pretty happy with our stay!

This place was stated to be a 4 star hotel– it is more like a 1 star motel. I left after checking in, as it was so horrible (between the fake chemically clean smell, the dingy sheets and towels that looked like they had been used way too many times to be put on another bed or in another bathroom, the thin mattress that I could not imagine even sitting on, and the fact that the lobby was locked at 9 pm for safety and I had to check in at a guarded window), that I checked out within an hour and drove home (I was 2 hours away from home for a business trip). I truly was scared that I would get bed bugs if I stayed there. I also changed from my business clothes into more comfortable clothes in the bathroom, as I felt it was cleaner than the room itself.