Once Upon A Child

I came here in search of shoes for my child. It’s a nice, neat and well organized store, but the selection is not as good as the one in Gahanna. It’s simply smaller. That being said, I found a pair of stride rite shoes for six dollars for my boy, so… SUCCESS!

I dropped off a huge bin of clothes and two toy trucks from the movie «Cars». They asked me to return in 45 minutes and they would tell me what they will buy then. I returned an hour and a half later and they still didn’t start going through it. The lady at the counter started going through it when I asked her if she could now. I waited in the store by browsing and 10 minute later they only wanted 6 items. I agreed and before I left the store I noticed the two truck toys were missing. When I asked them about it they looked in the store and found one of the two trucks. I asked them where was the second truck that they refused to buy and they said I needed to leave since they were closing in 8 minutes and they would have Sharrol, the manager, call me tomorrow to discuss the missing truck. When I returned home, my girlfriend noticed quite a few clothing items missing that was not on the itemized bought receipt. I mentioned that I did notice those missing clothes sitting on their back table, but since I was distracting with the missing trucks, I didn’t request for the rest of the refused clothes that was on their back table. That part was my fault for not asking for them back, but it is not my fault that one of the toy trucks was missing. UPDATE: Sharrol called me back today and has resolved the issue with the toy truck. I appreciate that and will update my rating from a 1 star to a 3 star.