Stop & Shop Supermarket

I’ve been buying right here for a long time now and enjoy this location. The soups and sandwiches are tasty and it’s so useful to get this type of main grocer in the city which has great refreshing meals. Their mass spices or herbs are what earned me more than — I deliver my window storage containers from my spruce holder, they tare the load from the box and i also fill my sugar-​cinnamon, cumin, or paprika for a small fraction of the price of these McCormick’s from Marketplace Basket that don’t even squeeze into my spruce holder. Little bit expensive in here.

To whom it may concern,
I have never been so disappointed by a grocery store in my life. Last night, 12÷18÷15, I visited this Stop and Shop to pick up just a few items at 10:50pm. I was fully aware that the store closed at 11:00pm beforehand. The second I walked in the door I was told by the manager that the store closed in about 5 minutes. I walked over to the deli and was told that I could not be served because it was too late and that I had to sift through shelf pre-​packaged deli to get what I wanted. All I wanted was 3 deli items and I don’t think that 10 minutes is insufficient amount of time to serve a customer. When I was picking up my last item as of 10:58pm, the manager was harassing me, running from aisle to aisle saying, «You have to get out,» and telling other employees to stop assisting customers. The manager of the store was rushing me and was extremely disrespectful saying things such as, «you should of came earlier.» Well no offense, but if I was served correctly in the first place then I would not of been in that predicament. It was clear that the manager’s main focus was to rush me out of the store, than to offer me assistance. A store manager or any employee is supposed to be a representation of the brand and this manager, I believe his name was Michael McQuaid, did an awful job. There are many people whom are better fit to be in that position than he is. Without customers, Stop and Shop would not be in business and it doesn’t matter that my transaction was less than $ 10, it was clear that I was not his or Stop and Shop’s first priority and I believe that a large corporation like Stop and Shop loses sight of it’s responsibility which is to serve the customer at the end of the day. This experience has convinced me to take my business to another grocery chain. I hope others speak up about there experiences as well.
Thank you,
Marcos

I’m curious why it carries no overhead/​labor cost to run a check it yourself lane, yet on a Friday night only 2 of 6 are open and there are lines 5 miles long.
Keep all the self check out lanes open and forget about getting ahead on closing duties and balancing all the draws at 7pm. The faster you keep money coming in, the faster your customers are on their way. Terribly run shift here by management.

Horrible food quality. In the past two weeks we have three times purchased meat there and it has either already been spoiled or gone bad the very next day, and none of this was meat with a close sell by date. The first time we went to return something, we were informed that just last month they had gotten rid of their double your money back guarantee because too many people had been exploiting it, we thought nothing more of it than alas, our bad luck. We no longer believe that people were making a concerted effort to scam them. We bought a piece of lamb there that we opened up that night. Upon being opened it immediately began to smell so we put it in the freezer until we could return it. The next day we opened the freezer and discovered the entire thing had turned bright green. It was truly one of the most disgusting things I’ve ever seen. I was so put off that I created a Unilocal account just so that I could warn others about this place. Buy non perishables or fruit and vegetables there if you’d like, but stay away from the meat department. As for us, from now on we’re shopping at market basket.

I live in Florida… I ordered a $ 50 gift card for my sister for Stop & Shop in Revere, MA where she does her shopping. I ordered it online on 10÷31÷14 entered my credit card information… and added a short Thank You note for her. It would take 7 business days… I gave my sister the confirmation number… she went to the Service Desk and explained what she was there for. They had no clue… After 20 minutes I finally talked to an assistant manager who explained he would take care of it. My Sister waiting over 30 minutes while some smart ass clerk took care of everyone and their uncle before throwing the gift card on the counter to my sister at the other end of the counter. I am appalled that this kind of customer service exists today and now I know why many of my sisters friends shop elsewhere… I intend to contact Stop and Shop also. This type of customer service is UNACCEPTABLE!

They have Kefir!!! I still don’t understand how the same company (Stop and Shop) doesn’t carry the same products at different locations (I am not taking 2 locations far away from each other I am taking 2 location within 3 miles max from each other).
Anyway, long story short, they finally starting caring Kefir (even if it’s not at every single one of their location but it’s at the location next to my house and that’s all it matters :-)

Considering how much I hate northern grocery stores (oh Publix, I miss you) this location of S&S really isn’t too bad. The employees could ALL have better attitudes and could be more polite. I can’t tell you how many times an employee has walked in across my path and just expected me to stop dead in my tracks. Or how many times I’ve seen them goofing off or talking on cell phones. Most of the cashiers are very friendly, though occasionally they forget to ask for the S&S card and you have to go up to customer service to get the discounts refunded.
The produce here isn’t bad… better than Shaw’s at least. The deli guys do a good job, the seafood is decent (fresh food, not the pre-​prepared meals or sushi, haven’t tried those), and the bakery is so-​so (though the ciabatta is great).
The S&S down 60 in Malden has a full alcohol selection which makes it more likely that I’ll drive a little further, so I can grab a bottle of wine. They also tend to have a better selection of items I usually buy.

Has a great Irish Breakfast, and happy to refill my coffee.

An average Stop & Shop, I can usually find just about everything I need. Fairly clean for the most part. They have a great selection of Ben & Jerry’s ice cream and the deli is good too.

Excellent produce and fruits. The prices are higher, but worth it.
However, my true reason for stopping here… candy and soda for the Revere Movie Theaters. ;)

Normally I avoid Stop and Shop because I consider some of their prices to be just outrageous. I can get double the food for the same price at other places. When I feel like having crab legs or fresh fish and I dont feel like going all the way across the Earth I go here. The fish guys here are very nice and friendly even when i am being totally indecisive which is like 90% of the time. The store is really clean, the salad bar is great, and the prepared foods do not look as if they have been sitting there for centuries. Besides I can walk here in 10 minutes from my house… can’t beat it.

I have a love for this Stop & Shop. There are what seems like a million of these stores in the neighborhood, but this one comes out on top.
First, the parking is easier than the other stores, just swing over and park to the right of the building and you’re in and out in no time.
Second, and my favorite part, they have the grocery scanners when you walk in the door. This makes grocery shopping like a million times easier and so much quicker, as while you shop you just scan and bag. No more fighting with the scanner at check out! I love it, makes me dread shopping a little.
Lastly, they always seem to have what I’m looking for. I know that doesn’t seem like anything out of the ordinary, but the S&S in Everett never has anything I want. It’s so bad that at this point I refuse to go there if I can avoid it.
So in an area swamped by grocery stores, this one wins the title of my favorite! Look out S&S in Everett, there may be a low star review in your future.