FlightCar

This was my first flightcar rental, and chances are, going to be my last. My true gripe isn’t about the customer service. On the phone it was amazing, the people were happy to help and find me a decent car. In person, it was a whole different experience while I had the clerk questioning my recently issued (and already billed for the rental) debit card. I ended up having to bring up my online banking to actually show that I was the actual renter and that it was paid for and wasn’t scamming them. Now, finally at the car. I picked the car up at night, and even then there was VERY noticible damage ALL over the car. Scratches essentially on every side of the car, dents everywhere, the oil hadn’t been changed in forever (it listed it as 0 percent oil life while driving it), had a totally smashed out side view mirror which couldn’t be seen out of at all, and a GIGANTIC hole in the exhaust that got me pulled over (just a warning since it was a rental, but that’s besides the point. It should not rent out vehicles which won’t meet DOT standards like that) To top it off one of the locks didn’t even work and had to be operated manually. The next day after getting my luggage out of the trunk I noticed that there were MANY cans of beer kicking around the trunk and various other strange pieces of garbage kicking around the trunk. Not enthused as in the long run, the rental is probably going to cost me more than a regular car rental through one of the traditional ‘big boys’ of car rental as I haven’t even return. Honestly, unless you’re totally trapped, avoid this. The mileage is horribly capped at 100 miles a day, there’s obviously no mechanical standard for any of their vehicles and you’re essentially at their mercy when it comes to the quality of the car. And in person customer service? Forget about it. They ended up losing the car I was supposed to rent and gave me an entirely different car. All and all, it was an awful experience and I paid more than what i’d have paid for a 2015 rental with unlimited mileage from a conventional car company with seemingly no accountability that you would get with a normal rental.

This entire business transaction was nothing but a nightmare. After arriving in Boston the driver of the Limo provided to take me too my car was drunk and he didn’t even know how to get to Flight Cars location. After arriving at the location I had to search for the person in charge who I found sleeping in one of the cars. The car I was provided was filthy. I would never use this service again, you much better off paying a few more dollars and not getting ripped off by this company.

I have to say that I was pretty excited about FlightCar from when I first heard about them a few years ago when they launched in San Francisco. I thought it sounded like a great idea.
In practice though, my experience with FlightCar was the worst rental car experience I have ever had. The biggest problems were their lack of accountability and bad customer service. Maybe when you are renting a car you don’t think this is important at the time but when you get off a red-​eye flight this becomes incredibly important.
When I rented the car weeks in advance I was told that a shuttle would pick me up at Logan and transport me directly to the FlightCar rental facility. All I needed to do was call them once I got my bags. Sounds good to me, I thought.
Once I got to Logan and got my bags I called them and they told me to wait for the shuttle in front of a particular door which I assumed was at the terminal. I waited there for a few minutes confused since it seemed to be a taxi pick-​up location. A few minutes later I received a text message from FlightCar clarifying that they don’t pickup at the airport anymore and that I would need to wait for their shuttle to pick me up at the airport rental car facility. Slightly annoyed I got on the Logan Airport rental car shuttle to the rental car facility where all the other normal rental car companies are located (not FlightCar). I found the door to wait in front of for the FlightCar shuttle and proceeded to wait there for 20 minutes (they said the shuttle would come in 15−20min). No shuttle came. So, I called them and they said that I must have missed the shuttle and that they would NOT send the shuttle to pick me up and another customer who was also waiting. They said we should take a cab to FlightCar and that I would be reimbursed for the cab fare. I paid for the cab and finally got to the FlightCar rental facility slightly annoyed, tired and disappointed that this wasn’t easy.
At the FlightCar facility I gave them my receipt and they said that corporate would have to approve the reimbursement, deferring the responsibility. Anyway, it has been almost 2 months and I have asked them about my $ 28 reimbursement twice and I have still have not received it. This is terrible customer service and they have no accountability for what they say. The people at the FlightCar facility in Boston can’t process a reimbursement. They need corporate in SF to do anything.
The last thing that bothered me about FlightCar was when you pickup the car they don’t inspect the car with you. They just suggest you take lots of photos to protect yourself. Since I am renting someone else’s car I would expect FlightCar to ensure that the car owner doesn’t go after me for a scratch on their car that was there before I drove it. The liability was directly pushed onto me and that made me very uncomfortable renting a car that I know nothing about.
If you want a company that can provide you a rental car for marginally cheaper than any other rental car company then here you go. It’s cheaper and the car you get is good enough. Though, I think good customer service and accountability is worth the $ 30 I saved.
Update 3÷20÷16: I contacted Scott as requested by his comment below. It has been over a week and Scott or FlightCar still have not responded.

Bummer to give them 1 star, but after my last experience I will not be using FlightCar again.
Here’s the story. I’ve used FlightCar (FC) 3x now (all in Boston). The first two times were good experiences. Pretty convenient and at a decent price! The last time, not so much.
As you might have read from other reviews, FC cannot guarantee your vehicle is there (based on inventory). This did not happen to me the first two times so I was a bit surprised when it happened to me a few weeks ago. After getting off the plane I got my bags and opened my FC app to request a pick-​up. I received a call shortly after from «dispatch» (in CA) and they shared the news (I’m paraphrasing here):
«I’m sorry, but we do not have the car you requested (a 2010 — 2015 SUV). We’ve made a reservation for you at Alamo… just go to Alamo and you’ll have a rental under your name for the same car class… please pay for this and FC will reimburse you for your FC rental and pay the difference…»
Hrmmmm… okay. First I was caught off-​guard about not being picked up and now I need to shuttle over to the rental car building, check-​in with Alamo and put it all on my card. Annoying, but I get it. I need a car so here I go… off to Alamo.
At Alamo I got squared away with one of the kiosks (and a helpful attendant). I pulled up my reservation and saw that FC kindly booked me a 7-​passenger mini-​van for my travels. Thanks, but I rented a SUV, not a mini-​van (and it being New England where it snows, which it did while I was there, I wanted the SUV that I’m accustomed to driving). So I chose the SUV option and off I went… visiting family… yada, yada, yada and back to the airport a few days later. All good.
Flash forward to a few weeks later. I email FC my receipt from Alamo (total of $ 326). They already reimbursed me for my FC rental (total of $ 230). Now, I need the difference ($ 96). After submitting the receipt, I received an email a few days later saying I’d be reimbursed for $ 41, which is not $ 96. I just called FC to have them look into this and I’m waiting to hear back.
After the call, I looked at my Alamo receipt and I notice what they are not reimbursing me for — the class change from a mini-​van to a SUV. Ummm… I booked a SUV through FC, not a mini-​van.
UPDATE: 2 months later and 3 calls to FlightCar about my issue, they’re finally reimbursing me the full amount. That’ll take ya from 1 star to 2! Glad this is behind me, but sadly will just go with a full-​priced rental company next time.

If I could give this outfit negative stars I could. They clearly do not have the infrastructure for this type of service. Where to begin– The text in the middle of the night, 3 texts with conflicting pick up vehicle information, the smaller than requested vehicle, Location (difficult to find), the inattentive clerk at the desk when we did finally find the place to return the car are ALL cautionary reasons YOU should avoid this like the plague. Oh did I mention the 7 e-​mails with conflicting info too. The saddest part– same prices as the big guys– and so, so, so much more hassle! Save yourself the agony– run, don’t walk to another service provider. I will!

This company is a fly-​by-​night total scam rip off! We reserved our car for our family ski trip, paid the deposit and secured a contract for our rental and the remaining balance to be paid at pick up. Once in Denver we can not find the shuttle, upon calling we were told «there is a problem with your reservation we moved it to Enterprise». We go another place to get in line for the bus to Enterprise to find out instead of owing $ 469 the «new» reservation is now $ 1005! Total BS! ! This place is a total deposit scammer! They ARE NOT A REAL RENTAL CAR COMPANY at ALL! They are a total scammer reservation broker that doesn’t provide anything except stealing your deposit. I am filing a formal complaint with
.

I have used FlightCar twice (May 2015 + December 2015). For both experiences, the ease of listing my car, parking (though it’s not clear where to go when you first arrive since we didn’t know if it was a separate entity from the hotel — basically drive up to the front of the Comfort Inn and go into the lobby), and drop-​off. They use the Comfort Inn shuttle which runs every half hour. We arrived early to be safe and both times went smoothly with no rush or panic about missing our flight.
The return and pick-​up, however, is an entirely different story. The first time, it was set up that you let them know when you land and they pick you up at your terminal. Our first experience had us waiting around 1.5 hours and going back and forth to various terminals/​doors as directed by FlightCar, promised that they were ‘on their way’ or would be there ‘any second’ only to wait a duration of 1.5 hours. It seemed entirely disorganized and logistical mess and never concluded what the problem was.
For the second time, I was glad to see that logistically, they worked out some kinks with clear instructions to take the Rental Car/​Blue bus to the Rental Car Center to a very specific door, led by FlightCar signs. Despite those improvements, we waited 2 hours this time for the shuttle arrived. I followed all the online instructions to let them know we landed and were ready to go, and we had to call them 3 times before they arrived. There’s no direct line to your local FlightCar station — seems to be a general Customer Service line that dispatches to them. Bear in mind, I have T-​mobile which entirely didn’t work so had to connect to the internet and use wi-​fi calling. They claimed they had an incorrect number and ‘incorrect directions/​instructions’ for the delay in pickup but that felt unsatisfactory. I don’t know why they didn’t suggest or offer Über/​taxi reimbursement but we were told to just wait it out b/​c they were ‘on their way’ when ‘on the way’ meant 2 hours of senseless waiting.
The obvious pros are free parking, free car wash, and ease of transportation to the airport for departure. We’ve had no car issues and made a bit of $ from someone renting our car. But the arrival and pick-​up experiences were so sub-​par that it makes me wonder if I’ll give them a 3^rd chance.

WORST!!! EXPERIENCE EVER! I made a booking a week in advance and received multiple confirmations but when I showed up there was no car for me to collect! I waited two hours for them to sort something before I requested they call an über to drop me at my destination
Unprofessional and discourteous NEVER going back!

WOW! After past experiences with car rental companies, I was hesitant to use flightcar. This past week changed that… I called about a toll violation from a customer using my car. The agent, Ashlynd, was superb! She responded to my email within the hour. Within that hour the violation was completely taken care of. Will definitely be using this company in the future!

I have been using FlightCar (mostly for parking) since it began and was a huge advocate for them at one point. Sadly, that has all changed. I will say, to stay far away from them.
My terrible experience with them spans over months and months and is essentially too long to write here. Long story short (and this is about 25% of my story and complaints): There are two different experiences that you can have with them. One: As someone who parks your car with them. Two: As someone who rents a car with them. In my case, I’ve done both. While I’ve had a smoother experience parking my car (I also valued the free parking and making a few bucks while doing so), the renting a car is the biggest problem and even the experience of parking your car has gone downhill.
They essentially cannot guarantee your rental even if you’ve booked say, 10 months in advance. You are basically only given the option to rent whatever is on the lot at that exact time. In short: You pay for a certain class of car prior to arriving at the location, but once arriving, you are at the mercy of what’s available (which sometimes can be nothing). Of course I was not fully aware of this until I rented from them a second time early in October.
They then will find you a comparable rental at another location, make you take an Über on your own dime and then you must re-​pay for your new rental. They will say that they will «reimburse you» (you may spend months chasing that reimbursement and/​or never see the reimbursement). When people arrive at any given location, they expect to have a car to go to their destination immediately. They do not expect be given the runaround and have to waste precious time needing to secure a rental elsewhere and using their hard earned money to pay for it in hopes that they will get paid back at a later date. In this case, it was my wedding weekend and time was of the essence and boy did they mess up in a string of unfortunate ways.
While I know the car inventory issue can exist based on their business structure (i.e. someone could cancel their parked car reservation as they’ve already assigned it to you and/​or could put their parking availability after you pay and secure your rental online), there has to be a better way to do this.
I should not be renting a certain vehicle on my wedding weekend out of state, only to be then told once I arrive that the only vehicle available is tiny compact car (doesn’t fit all of our luggage, wedding dress etc.), no proper booster seat for my daughter, thus putting her in danger; and putting me into a horrible situation that involves me needing to spend over a ½ day sorting out the issue, getting dropped off in an Über (address given to the Über driver by employee) at an alternate closed down rental place with a homeless man in front with my 7 year old daughter. Then being told that I have to pay for the rental they find elsewhere and then they’ll «reimburse me» later”. I ended up having to spend over 3x the rate that I secured with FlightCar. I then was told that I’d be reimbursed for all of my troubles (even $ 100 for the stress and tears) and while I was reimbursed half of it a month and a half after, it took another month to receive the final payment but not after I mad a massive stink. I had followed up a total of 8 times with 31 emails back and forth with their team (high turnover it seems too) constantly apologizing and finally received payment with a very helpful individual who just got hired at corporate (his name is Scott).
This is a company that I used to respect. They are expanding at an extremely fast rate, yet they don’t have their basic and MAJOR issues resolved within their infrastructure/​logistics. This will not bode well for their future if they continue like this. The $ 50 difference between the price of a rental through FlightCar and another major rental company is not worth the mayhem that will ensue should they not have the proper car for you and need to reimburse you. Here’s hoping that they get their act together.

My first time which FlightCar was great! Staff called to make sure I found the bus stop for the shuttle to the Comfort Inn, which was about over 10 minutes with traffic. Was a bit late for a pick up but a car was already reserved for me — a 2002 Saturn with about ~90,000 miles on it and a full tank. They also hold a security deposit of $ 300 during the trip, which they release hold of after you return the car back.
The car drove well and did its job of getting me from point A to point B during the trip :) They recommend you drop the car off way earlier than your designated time or flight departure time cause they need to check on the car and gas tank’s condition and you have to wait for the shuttle to come pick you up (it arrives every 30 minutes) to take you to the terminal. I dropped it off a few hours earlier than the drop off time with a full tank and was good to go! Would do it again and recommend it to others :)

This company is a group of clowns posing as a legitimate business. I had to get from LA to Amherst for a conference on a grad student budget, most of which was already blown on airfare, conference registration, and lodging. There’s no longer a train to Amherst from Boston, and the bus/​cab option was looking expensive too, so rental car it would have to be. I used CarTrawler to book a car at the cheapest rate possible, not really caring what it was as long as it could get me where I needed to go. So I ended up with a reservation for FlightCar. I didn’t know much about them before, but good lord, I have learned more than I ever care to know.
I got an e-​mailed ‘voucher’ after booking that would be good for my reservation, so, great. I then called the day before my flight to confirm that there would be a car and that I had everything I needed. The help desk confirmed, and I thought I was good to go. I was on a red-​eye so I didn’t really want to deal with issues when I landed at 6am.
If you’ve read any other of FlightCar’s Unilocal reviews, what happened next is not surprising. I arrived, called the number on my voucher, and was told there was no car for me. Umm, okay, I JUST confirmed yesterday that there was a car… Their help desk person then, without asking me, told me he had reserved a car for me at another company and that I would be reimbursed by Flightcar at some undisclosed later date. So it’s now 6:15am, I’m trapped in an expensive ($ 300, compared to the $ 79 reservation I had with Flightcar) rental car agreement I didn’t want, and I also have to be in Amherst by noon.
I went to pick up my car at Alamo, where I should have rented a car from to begin with. I got a brand new car and had no problems with it, plus Alamo customer service was great on both pick-​up and return.
Two days after I got back, I started the reimbursement process with FlightCar. I contacted their customer service and sent them my receipt for reimbursement. After something like 5 days their customer service got back to me and told me they would mail me a check, OR they could reimburse me through Paypal. I obviously opted for Paypal because the interaction of USPS and Flightcar would be too much for me to bear. A couple days later, I had heard nothing so I emailed to check on my reimbursement. Someone emailed back to say the financial department was behind (NO SHIT), and they couldn’t offer an exact date of when I could be reimbursed.
Another week. No news. I e-​mailed again, and only after 3(!!!) days got a response (their form email reply says «A Flightcar representative will respond within 24 hours») that said their financial team was working to resolve my issue. This takes A TEAM of people? To put some money in a Paypal account?
At the beginning of November, I called again. Someone said they would look into it and call me back. Guess what? I never got a call back. On Nov. 11, after returning from another trip, I called Flightcar one more time. I asked if I could talk to someone on their financial team, or a manager, or literally anyone who could provide some relevant information rather than waiting for someone to call me back (I have yet to receive a call from anyone at FlightCar or affiliated with them). Apparently FlightCar customer service is farmed out and doesn’t even have a direct line to flightcar’s offices, because when I asked why I couldn’t speak to the financial team the customer service person said she didn’t even have their phone number.
At that point, I had a record of calls and e-​mails stretching back over a month and still was no closer to resolving my payment. So I contacted the Better Business Bureau to make a complaint. Well, lo and behold, 2 days after my BBB complaint, I got money in my Paypal account. But it was not the entire amount of my reimbursement, and worse, there was no receipt or details in the transaction about what this was.
At this point I was close to tears. I JUST WANTED THIS TO BE OVER. A few days later, I got the Flightcar response to my BBB complaint — they explained that they don’t reimburse for gas and TPO (I don’t even know what that is). Flightcar rented me that car in the first place! I didn’t change ANYthing. At no point did anyone I spoke with say anything about not reimbursing for the full amount of my expenses. So I sent a rebuttal and I’m sure it will take still more time to get all my money back, if at all. I’m glad that BBB is managing my complaint but it’s really unfortunate that Flightcar let it wait until that step to do anything about my complaint.
Obviously you get what you pay for with this unethical, incompetent, and unreliable company. I wish I had just ponied up the extra money to rent from a real rental car company and not have to deal with this nightmare, but now I know, and I hope no one else has to find out the hard way. Please, people. Do not subject yourself to this company’s shenanigans.

Sad to see this service go down the tubes.
In a nutshell, they can’t account for what cars they will have on the lot — there fore there were many times that we were out of luck when we’d scheduled to have a specific sized vehicle — months in advance.
The staff — while trying to be helpful seems to be a little bit sub-​par; a lot of miscommunication, and far too much back an forth about things that had been scheduled many months before. Unless you’re just dropping your car off, I’d save myself the hassle and take the hit and rent from a well know place.
Until they’re made some MAJOR updates to how this process in run — I’m really not looking to use this service anytime soon.
If you want to make sure you have the car that you planned to have, you may want to go somewhere else.

TERRIBLE experience with them. Do not use them, ever. Take the bus instead.
The only reason they get 1 star is because no stars is not an option.
I rented a car from them in July out of Boston MA. It was dirty when we got into it and we couldn’t see out of the windshield, but that’s besides the point and actually the least offensive part of this experience.
This car was backed into in a parking lot during our trip, not at all my fault, and the other party took all responsibility. The police were called, so I have the police report, along with the responsible party’s information, dated and time stamped photos, etc, all of which have been sent to them multiple times. Not only was customer service incredibly rude and not at all helpful while this was happening, but it’s now October and I’m still dealing with it after months of back and forth, sending photos, calls (mostly which have been unanswered or not returned as stated in lots of other reviews), etc. I was told I’d be contacted by management in July and STILL haven’t been called. I could write a novel on my negative experience during this time, but I’ll move on to what I’m most upset about, which is just absurd.
I was sent an email from a representative on September 22^nd saying that the other party’s insurance is taking liability, and thanked me for all my help resolving this issue. Okay, you’re welcome, yay this over… Nope! Today, on October 21^st, my credit card was charged ***$ 4,742.42***. Yep, that’s right. Almost $ 5,000. For an accident that I had nothing to do with… for a tiny dent in one door of a small 4 door vehicle, put there by a party taking responsibility. To top it off, as if that wasn’t bad enough, the letter they sent me via email telling me this had completely incorrect information in it, including my name. Clearly they don’t care who they’re charging, as long as the credit card number is accurate.
I have never been more offended by a company in all my life. I feel completely taken advantage of. I don’t know what to do moving forward because no one over there seems to care, but I can guarantee you I’m not paying almost $ 5000.

As a precursor, this was my first FlightCar rental experience, and it was out of Logan.
I booked a 4 day rental for my trip to New England to visit the bf, and paid slightly extra for a newer car. Although I was slightly worried that their version of «new» would be 2009 and before, I ended up getting a 2013 Civic, which fit my expectations. Check-​in was easy, and I was out the door in less than 15 minutes, which is significantly shorter than other car rental services. In addition, they provided a Tom Tom GPS free of charge, which made the entire experience less hectic (yes, cue the Asian and female driver jokes…). I ended up going over my mileage limit, but the additional mileage that I had to pay in addition to my rental fee still ended up being cheaper than renting from the other car rental services at Logan.
Unfortunately, the shuttle service to my pick up was terrible. Their pickup location is the Comfort Inn about 15 minutes from the airport, but when I arrived and requested a pick up, the hotel shuttle took almost 45 minutes to get to the airport. They did offer the option for you to take a local taxi, but you would have to pay out of pocket and get reimbursed by FlightCar, which I wasn’t willing to take a chance with. I also declined the taxi because the FlightCar operator told me the shuttle had just left the hotel and would be there in 10 – 15 minutes, which obviously was not the case. It is quite frustrating to be relying on another service’s shuttle, which caters to a different crowd of people and business, and is not guaranteed to arrive on time. While it probably doesn’t make much sense to have a personal car for picking up renters on a random weekday morning, I would still like to see a more efficient transportation method from Logan that would not involve renters having to pay out of pocket.
And honestly, although I appreciate everybody else renting out their cars, I don’t think I would use FlightCar to rent out my own car. Personal property is very important, and everyone should respect that, but it wouldn’t surprise me that many renters would not be that way. Just because someone has a clean driving record doesn’t mean that they are clean and respectful in a car that’s not their own.

My review is for lending your car to Flightcar. Their customer service is frustrating and totally disorganizedl, I had to email 4 times to get the fines on my car taken care of. I had to email more than 4 times about the damage done to my car and 2 months later it has still not been solved! It is not worth it, it was a really frustrating experience. I do not recommend you lend them your car and I cannot imagine renting from them will be any better or easier.

Absolutely pathetic service. I ordered a large SUV and the confirmed a Suburban or similar. After waiting an hour to be told to take an über (on my account!), then they offer me a RAV4. What a joke. Try renting a large SUV at the last minute at Logan. Paid through the nose once I found one. Totally ripped off all because of Flight Car.

UPDATE: As noted below, because of our poor experience with FlightCar in Boston – which began with an hourlong delay between arriving to the airport and getting to the FlightCar outlet, then culminated in an employee being rude to my girlfriend and I – I decided to ask for a refund rather than rent the car. The employee took my credit card, said that he had issued the $ 60 refund, and then did not give me the car. I recently discovered, several weeks after that experience, that FlightCar never actually refunded my money from the car I didn’t rent. They initially refused to give me the refund, but I am pleased to say that they changed course and issued the refund today after I made clear that I would not go away quietly and allow them to keep my money under these circumstances.
While I am glad that this ended in my getting the refund I was owed, FlightCar wasted a lot of my time by screwing up so thoroughly last month and then fighting me about the refund this month. So, my assessment of the company has not changed: the bottom line is that this is an incompetent, disorganized company that travelers cannot trust, and I will never use or recommend them in the future. This is too bad, as the idea for the business was a good one; I hope that a better company can eventually implement their car-​loaning/​renting model in an organized, convenient, reliable, and customer-​friendly way.

Unfortunately, I just can’t trust them… I loved the concept of FlightCar to park my car and have now done it about 6 times. While half of those times have been smooth and great, the other half has always been disastrous to a point where it is just not worth it anymore.
Here are the examples:
Time 1) Someone smoked in my car and FlightCar lost my EZPass (or it was stolen). Ridiculous! I still haven’t gotten the smell out of my car 1.5 years later!
Time 2) Flightcar in the winter is a disaster in Boston. They hadn’t cleaned the ice off of their parking lot. It was so slippery anyone could fall. Then, they didn’t have the car ready or even on the lot. They couldn’t find the keys and so I waited over 50 minutes in their little hut while they sorted through it.
Time 3) Flightcar completely did not account for 60 miles on my car and they refuse to answer me as to where those miles went. I parked my car at X mileage and got it back at X+60. I talked to attendant who had no idea, I emailed customer service who said it must just be an error except that it’s not — someone drove my care for 60 miles to somewhere and Flightcar has refused to tell me where or who. How can I trust my car to them if they can’t keep track of it! It’s not 3 miles to drive to the car wash or the remote lot, its 60 miles!
Bottom line, I just can’t trust Flightcar as being a smooth experience it should be.

I recently used FlightCar for a 2^nd time, and once again, have to say: if you’re going on a trip and planning to leave your car at the airport for any length of time, this is definitely an amazingly useful service. Whether your car actually gets rented out or not, you’ll still get limo drop-​off and pick-​up to your departure and arrival terminals at the airport, and your car gets cleaned and detailed before you arrive. This year, on a hot day, they’d actually started my car’s engine and had the AC running just before I arrived.
Both times I left my car with FlightCar (both times in Boston), I was lucky enough to have my car rented out. Last year, I made $ 286.25 (in exchange for 21 days of rentals and 1700 miles), and this time, I just got my check for $ 164.30 (I’m guessing that as they get more popular, and renters have more options, some renters may not always opt for my car!).
The only issue I had with dropping my car off in Boston – which wasn’t Flightcar’s fault – was that their location was incorrectly marked on Apple Maps on my iPhone, so I had a tough time getting there the first time. I checked Apple Maps again this summer, and even though I’d reported the incorrect location information to Apple last year, it still wasn’t corrected/​updated as recently as August of 2014. So for now, my suggestion is to use Google Maps.
One improvement I noticed this year from last year was that as soon as my plane arrived at the gate, and I turned my phone on, there was a text from Flightcar waiting for me, asking me to give them a call or text them once I was through customs and at the baggage claim. You can also use their iPhone app for this, and this year I was pleased to see that their iPhone app now also has a feature similar to Über, where you can actually see the location of their limo on a map as it approaches.
For such a young start-​up, I have to hand it to these folks that they’ve really put together an awesome service. I definitely recommend them and look forward to seeing them at more airports in the future!