I’m not sure what the story is with the one very poor review for Alamo. All I can say is that two summers ago, we had a terrible bedbug infestation in our 3 story apartment. Our landlord’s go-to exterminator is Paul, the owner of Alamo. Paul showed up and explained the entire process to us. He was extensively knowledgable about the habits and breeding cycle of bedbugs. He took the time to explain the nature of the poisons he used and was clearly knowledgable about them. He explained how to prep our house for the fumigation. Afterwards, he helped return out house to normal and told us what to expect. Throughout the experience he was very curteous and friendly and in conversation, we found out we both enjoy cooking italian. He invited me to his family’s meatball cookoff and brought over some imported canned tomatoes in a follow-up visit. And were just the tenants– we aren’t even the one’s writing his check. I find it hard to believe Paul could be rude. Check google’s aggregate rating of them– their reputation seems to be iron-clad.