Commonwealth Orthopaedics

Terrible. Malpractice maybe — or just an oppsies? A herniation in my back is the guess; I received a script for an L5 back MRI. The secretary faxed in a script from my file from 3 years back — for my hip. I called the MRI center and they said –ok we just want to make sure that this is for the hip? And I said no, its for the back. So then I had to call, (the phone systems are a mess) and then ask them to resend the back script for the MRI. They confirmed that they resent the back script. Fast forward to the MRI, the MRI center did my hip without my knowing. When it came time to read the MRI (which took 2 weeks to get in for a reading) the doctor’s office said it was of my hip. I called the MRI center and they confirmed that they never received the back MRI script from Dr. Trucksess’ office. Seriously? Had to jump through hoops and go through another month of not knowing. Save yourself time, headache’s and potential further injuries and go elsewhere. I wish I did.

I am a fan because my surgery went very well and Dr. Madden is excellent. I am a new person due to avery successful full knee replacement. The only complaint I have was the front desk and the individual who provided all the information I would need prior to surgery She was very cold and robotic. If I had a choice of where I wanted the service to shine, it would definitely be in the OR and that’s what I received. Thank you Dr. Madden!

This rating is based entirely on my experience in attempting to see Dr. Trucksess.
Several weeks ago, my wife made an appointment for me to see the Dr.
About an hour and 5 minutes prior to my 10 am appointment on Dec. 4, I received a call from the Drs. office letting me know that there were some complications as a result of the doctors daughter falling ill. The lady informed me that it was unlikely that the appointment would occur on time but I should come on time anyway. I asked her what the probability of me being seen in a reasonable time would be and what the probability of being seen at all would be. She said that she couldn’t answer either. I had a busy work day and a flight to catch in the early afternoon and asked her what my options were. She said that I could come in and wait or they would be glad to reschedule my appointment. BUT she couldn’t reschedule. Melissa, Dr. Trucksess’ secretary would have to do that and that I would receive a call from her in order to reschedule. I couldn’t take a chance and said that I would like to reschedule.
As of Monday, Dec. 7. at noon I had not received that call. So I called and spoke to someone whom offered me an appointment on January 9 of 2016. I explained the situation and let her know that I was in pain and that there should be a way to be seen earlier because my appointment was effectively canceled by their office. I was told that I would need to speak to Melissa and was transferred which went to voice mail. I left a message and waited an hour and a half and called back and spoke to the same lady that offered me the Jan. 9 appointment and said I had not heard back and had been expecting a call since Friday the 4^th. She insisted that I speak to Melissa. I explained to her that wasn’t working as Melissa could not be bothered to call and set a new appointment.
I begged this lady for another option and finally resorted to giving her my cell phone number and suggesting that she call Melissa and express my dissatisfaction and frustration and that if I didn’t hear back from her, I was going to reach out to social media and any other venue I could find and share my story. I gave her my number and said that I would appreciate a call back from someone that could assist and said goodbye. Within two minutes Melissa called me and proceeded to rip me a new one. She completely pushed all of this onto me saying that I had cancelled the appointment. Not once did she apologize or even acknowledge the circumstances that had led to these phone calls. Nor did she offer an apology or explanation for not getting back to me on Friday or even Monday. I honestly believe that she was never going to call. Melissa wanted to fight, not get me an appointment. She was belligerent and hostile. This lady has no business in a professional practice that cares about its patients or its reputation. I told her what I thought and hung up.
An hour later I received a call from a very nice lady that wanted to help. I told her that I had no interest in seeing that Dr. nor visiting that practice ever as a result of the treatment I received by Melissa. She was very kind and allowed me to tell my story. She agreed that i should have had a phone call on Friday to reschedule and that no one should be treated as I was. She was willing and able to reschedule me but I can’t support a health care practice that has aggressive and hostile employees. There are other doctors. Prior to posting this review, as I wasn’t sure I was going to, I read another review which must be about Melissa who is «the secretary».
At the end of it all I can only offer to beware of how you will be treated. My guess is like a piece of trash…

Would not recommend foot specialist Dr. lutta. He didn’t diagnose my problem correctly. Also he charge me $ 80 for a lace up brace which they submitted to my insurance company, but wouldn’t pay for it. Then I bought another brace exactly the same on
for $ 30. So I asked the practice to reduce the price and they had to ask Dr. lutta because he sells the braces. He refused to charge me less.
My advice is to check Amazon by scanning the bar code on the box before buying the brace since insurance will not cover many of them.

Love dr Parker but I dread having to go to the office. Always an hour or more past appt time before you see a doctor. Every. Single. Time.

This place has become overwhelmed with patients and can’t handle it. My experience in 2005 was completely different from my experience in 2013. My recent experiences have shown the poor training and quality of staff. They also seem only out to make money and could care less about patients.
#1. First of all if you are a secretary and are the first people someone talks to you better know how to provide directions to this location. They couldn’t do it and provide me wrong directions. I heard another patient talking about the same thing in the office. You need to train all your people how to provide directions to your location because not everybody uses a GPS and half the time they don’t even work properly!
#2 — My extremely poor experience with Dr. Trucksess who doesn’t even deserve to be called a pain doctor — see review under her name.
#3 — Two surgeries that have done nothing for me except result in not being able to do any form of exercise after playing sports and running most of my life. The last one on my hip was not good. I wonder if these people are practicing on me because that’s what it feels like?
#4 — Physical Therapists at Arlington Location that do not listen and pay attention to what is going on resulting in more pain.
#5 — With Dr. Trucksess — after spending $ 1,500.00 for PRP shots, as well as thousands of dollars on two surgeries a this place.. . no call back for seven days? Seven days! You don’t treat people like that when you are spending money like that. Her secretary as well as herself are extremely unprofessional!
#5 — Don’t go to this place — it’s gotten to big and your just a number and $$$ to these people! And, they have too many patients to do their jobs well at all! I can see it between 2005 and 2013 which is last time I went there.

I’ve been a patient of Commonwealth Orthopaedics for five years now. I had surgery on my right hip and then my left. Dr. Parker and the staff there were extremely helpful and always answered my questions and concerns. Their Reston office is hit or miss with wait times. I’d say most of the time I only waited 10 – 15 minutes but there were a few times it was much longer. Still, the friendly staff always made me feel it was worth it. If you have FAI I recommend Commonwealth and definitely Dr. Parker.

I came to check my knees that were slowly giving away with all the tennis. Dr Parker was my man. The wait time was horrible, almost an 90 mins after my appointment time.
Dr Parker is really good though, he examined and explained in a very clear manner. He is friendly, casual but very thorough. He gets 5.5 stars

I recently had shoulder surgery by Dr. Parker and I cannot say enough good about him and his PA, Kim. I had some post-​op problems (not because of him!) and he went out of his way to help me in any way that he could. I also have the privilege of working with each of the physicians and PA’s in the Reston office and I can say without reserve that they all treat their patients with concern, compassion and with excellent medical/​surgical care. If the situation permits there is humor infused into your appt that aids in making the visits less stressful. Top notch orthopedic practice. I referred my kids to this group so that should be testament to how good I think this practice is.

NOTE: This review is for physical therapy services only
I’ve been seeing the physical therapists at Commonweatlh’s Reston office for almost two months. All of the PTs are great and I really feel like they listen to me and care for my health and rehabilitation. That said, the PT Aides are really the ones who make the experience bearable. Physical therapy is not often a fun endeavor and the aides always manage to lighten the atmosphere and make you laugh. They know everyone by name and manage to be friendly and professional at the same time.
There are two reasons I deducted one star. First, it can be difficult to get appointments so I have seen almost every PT there as opposed to getting treated by one only. That’s fine, except that there is sometimes a gap in care or a miscommunication and I end up doing the wrong exercise or some such thing It is nothing that has injured me or anything like that, but I would generally prefer to be able to see the same person consistently (which I suppose I could do if I had total flexibility in scheduling, which I do not). Also, one of the PTs has a bad habit of coughing into her hands and then touching patients. I realize that PT is a very hands-​on kind of thing, but perhaps she should be wearing gloves or washing up more frequently.

Bottom Line: Outstanding and couldn’t recommend Dr. Parker more highly! Commonwealth is a busy office and despite this, they offer outstanding care and have a great business and billing office.
The review:
Went here to see Dr. Parker because I needed to have my torn hip labrum repaired.
DR. PARKER: I can’t say enough great things. He is very attentive, a great listener, and has a wonderful positive outlook! He is very concerned about creating a plan of treatment that will get you the results you want (I wanted to be back to running as soon as possible) while also taking your lifestyle (I have three young children) into account. He works WITH you to come up with a plan rather than dictating what will be done. Also, though he is extremely busy with appointments he never seems rushed and will take his time answering all your questions.
APPOINTMENTS: I was almost scared away as it was going to take around a month to even get in for a consultation with Dr. Parker. I am so relieved I chose to wait it out! Don’t let the long wait scare you. I used my month-​long wait to get some other opinions and it was … eye opening! I’m now leary of a surgeon who has no wait for office visits! (For example — just skip Dr. Ochiai at Nirschl!!!) Again — SO HAPPY i waited it out to see Dr. Parker

COMMUNICATION: Again, I was almost scared off from this practice because to even make your initial appointment you go through a screening of sorts with the doctor’s personal secretary. In most cases you cannot get right through to her. You leave a message and she calls you back. I’m an instant gratification person so that was tough for me to get over at first. And then I realized that they strive to get back to you in the same day and are extremely courteous and helpful. Dr. Parker’s secretary, Sarah is very helpful, knowledgeable, and nice to deal with overall.
SURGERY: I ended up having two surgeries by Dr. Parker (Labral tear repair on both hips). One took place at the Franklin Farm surgical center and one at the Reston Hospital. Franklin Farm was SUPERB and Reston Hospital was good.
PHYSICAL THERAPY: Because I live far away from their Reston office I chose to see a physical therapist close to home. I can’t account for the physical therapy office there in the reston office but if you need therapy and you’re in the Gainesville area go to Results!
Three months after having two back-​to-​back hip surgeries I am running again and I couldn’t be more excited about my results.

I tore my MCL and have been going to this office based on a recommendation from someone I work with. She recommended Dr Thomas but he was filled so I am seeing Dr Hartley. Upon my first visit after being discharged from the ER, i got the feeling from Dr Hartley and his PA that they did not believe me. So the ordered a MRI. Needless to say there really is an issue. Upon my second visit with Dr Hartley, his bedside manner was better. He was quite surprised by the extent of my injury as it was not sports related and very detailed when explaining to me what the issue was.
While I do not love this office, I will continue to go because now that the issue is known, there should be no further problems. If i should feel that they do not believe me, i shall look for another ortho.

Went for my first visit today to get a neck/​spine evaluation. Overall, very good experience. A few things stood out:
(1) there was a ton of paperwork, but they have it online and gave the option for me to fill it out before arrival. I hate filling out a bunch of paperwork at a doctor’s office, so the option to do it prior to arrival was nice.
(2) I saw Dr Trucksess. Very sharp, clearly knows what she is doing. Friendly and listened effectively.
(3) The only downside: I had an 8:10 am appointment — the first available — but still ended up waiting 25 minutes before being called from the waiting room. Not great, but not a deal-​breaker given the quality of care.
(4) Nicely run office. Check-​out was very quick/​smooth.

Pretty much each doctor has their own secretary so it can be annoying to schedule appointments calling each secretary individually. Otherwise, very well run office. Everyone is helpful and efficient.
I saw two doctors and both were very attentive and answered all my questions. Commonwealth knows what they’re doing, but do your research about specific doctors that you want to see. In the end it doesn’t matter how much time you spend in the waiting room if the doctor does not do a good job fixing you.

Horrible time trying to get an appointment, not even as a new patient! The assistant who handles Dr. Truckses (I think her name is Melissa) is very condescending and rude and acts as if she’s doing you a huge favor to get you an appointment.
I’ve been in severe pain for weeks and it took over 48 hours to get a call back from the doctor.
There is no customer service here, just large ego’s. If I weren’t so desperate to see a doctor I’d stay away from this place. No one deserves to be treated like they are less than.

I have seen two doctors here. The first doctor recommend me to see another orthopedic who was trained on a newer procedure called prp injections.
The office staff was very nice & friendly to me. Both doctors I saw were very caring & listened to my concerns.
Make sure you get their in time. I only had to wait 1 time out of 2 visits

They had me in and out very quickly and everyone was very nice at the office. The only problem I had was that they were unable to locate my paperwork that I faxed and confirmed a week before the appointment. They had my chart but no paperwork was in it. Luckily I had brought an additional copy. Besides that the staff was friendly, quick and efficient.

After starting my physical therapy at the Fairfax office of Commonwealth Orthopaedics, I switched to the Reston office for two reasons: (1) The Reston location is closer and more convenient to my office in Reston; and (2) The Physical Therapist I started with — Erin Moran — was moving to this location and I was comfortable with her.
The big difference between the Reston and Fairfax Physical Therapy locations are that when you arrive at the Reston location — after paying your copay — you don’t sit and wait for them to call you. Instead, you walk right back and start your pre-​set exercises, then wait for your Physical Therapist.
One difference I noted equipment-​wise is that the arm bike at Reston is an older, analog model — whereas the Fairfax location has a cool modern digital model.