Vince’s Automotive

First and foremost I would just like to say that Vince has a great personality, very nice guy. He was incredibly polite and nice to me when me and my boyfriend went into get my car smog checked after I had just spent nearly $ 2000 at a different mechanic to make sure that it would pass smog.
Now this is where things get weird. He told me he would not be able to do my smog check there because I needed to have a special star station smog check done, but he was nice enough to run a quick diagnostic test on my car just to make sure that it will pass when I do get to a star station.
Oh, but wait… He told me it looks like my car will not pass smog and in fact he starts questioning where I got my car fixed and who is my mechanic. He basically told me that my car was a complete piece of shit and that whoever did the work on it before effed me over. My tags were already expired so I began to panic a little bit and then he tells me that it’s gonna cost me $ 75 to get a full diagnostic run to figure out what they need to fix, and then the additional labor and parts for whatever needs to be fixed to smog. Luckily my boyfriend said let’s just go home and figure it out there, seeing as his mechanics were the ones who fixed my car in the first place.
Boyfriend was convinced that this guy was full of shit, I on the other hand was optimistic that he was so nice he would not try to rip us off because we didn’t really know much about cars.
A month passes by before I go to get it fixed because I was so upset about it costing me so much more money that I let it kind of go… Then my father (Who the car is registered to) takes my car in to his place to get smog checked (I had not told him about the little incident I had at Vinces yet…) and hm interesting… The car passed smog without a glitch not a single thing wrong with it at all.
NOTHING WAS WRONG WITH MY CAR. This guy tried to take advantage of us because he didn’t think we knew what we were doing and I’m convinced it was because he thought that maybe since we were nicely dressed, Caucasian and well spoke and that maybe we had a lot of money to blow. Not the case.
Stay away if you don’t know you’re stuff about cars. You’ve been warned.

The guys at Vinces don’t joke around, They get the job DONE! They’ve helped Me twice, and I LOVE em’!!! Talk to Vince or Carlos before going elsewhere…

Very fair super professional work done.

Not an honest guy, Vince. Reals me in on the phone to his shop, to give me an estimate higher then Keyes Chevrolet in Van Nuys. Thanks for wasting my time Vince.

Been going here for over 5 years. By far the best mechanics out there. Very respectful and the work done is always excellent. My car is over 20 years old and is still going strong thanks to Vince regularly maintaining it. I have never had a bad experience in the 5 years I have gone here. If I could give this place more stars I would.

I went to this automotive place after reading the reviews and was very pleased. Vince worked around my schedule, found and fixed the problem (my horn was broken) within 90 minutes (note, I did make an appointment the previous day).
I felt Vince was genuine, honest and fair in his pricing (which was included in the overall cost of the repair).
I would absolutely recommend this place and bring my other cars there as well.
Thanks Vince for a hassle free experience.

Not a satisfied customer.

I took my car in because it was making loud noises. It sounded like my car was going off like fireworks. I thought it was going to be expensive to fix and was upset about it. I took my car in and Vince told me it would be $ 55 to turn off a my ac that was making the noise. I was so grateful for that because I wouldn’t have been able to afford a large problem. I want to thank Vince for your honesty and professionalism. There are not too many people that I trust, especially with my car. But I am very happy that I have a trustworthy mechanic.

I called in two days in a row to see if they can replace the light bulbs in my headlights. On thursday, Nov. 20, they gave me an appt. for today Sat. Nov. 22 @ 11am. I showed up today and they were closed. No phone call to cancel my appt, no note left on the door for me. Just closed. Wow. Okay. Never going back.

Wouldn’t order a part without a deposit or «seeing» my car first. Never had a problem like that before.

Took my Toyota Avalon into this place on July 3^rd. I asked to have the car looked at for a check engine light and coolant leak. I was quoted for a $ 75 diagnostic and my car wasn’t even looked at beforehand, but I handed the keys over, whatever. I got a beefy handshake and a smile.
It was hours later and I just dropped by to see if it was almost ready and I was told «you can go home.» I was honestly planning on skateboarding around the area. I left and came back. I was told I had a leak in the radiator; this was true. But the engine light diagnostic took hours. When it was done, I was told «I have nothing good to tell you» and I was given a diagram that said my evap canister was bad. I asked, stuttering, if my car would pass a smog test. He said, «well, no.»
When I told him, «It’s expensive,» he told me that «not everyone can afford to repair their cars.» It’s not that I can’t afford it, it’s just that I would rather pay a more decent amount. I paid for the $ 75 dollar diagnostic and took my car somewhere else. I had my valve cover and oil leak fixed, which Vince’s Automotive did not catch. Of course, they were only doing the diagnostic for the engine light and coolant leak, it appears.
I saved about $ 80 on my radiator getting it done by another mechanic (definitely not a radiator guy but knowledgeable). The engine light went off and I passed the smog test. I definitely wasn’t told anything about a gas cap at Vince’s. I got a new gas cap just in case. Not sure it was the problem with my Toyota’s check engine light, but whatever.
I would not recommend Vince’s Automotive.

Terrible experience. After bringing my car in for one issue, I received a quote for 5 other things completely unrelated to the first issue. The shop seems professional enough, and Vince is a pleasant guy, but just couldn’t shake the «I’m getting ripped off» feeling. On top of it, the car’s initial problem was not properly fixed. Good luck if you choose this shop!

My tire had a nail in and they fixed it. Quick and efficient. Staff is really sweet. Only cost about $ 10 so totally affordable.

I also own a auto repair shop in Reseda. Most good business’s will have a network of professionals that they can call on for consultations, advise or maybe just a sympathetic ear. over the last 25 years Vince has been there to help a competitor. The phrase «Master Technician» gets thrown around quite a bit in this business but Vince is the real deal. I’m proud to call him a colleague and a friend.

I had been looking at mechanic shops all morning looking for an oil change. I had called several places and they all were over charging me by $ 50. I called Vince and even on the phone he was honest and gave me a fair price for an oil change $ 30.
When I arrived, Vince came up to me and said «thank you so much for coming in, we have been in business over 30 years and we can guarantee satisfaction, and we have a great reputation». I was very appreciative of the assurance, and was appreciative of his kind words as well, it made me feel like I could trust him. His staff was all very nice, and had my oil change done very quick. My car is running amazing now, and I will definitely be going back to them again. You can definitely trust them, they are honest. Highly recommended!

Found my new forever auto shop. Took my ’99 Toyota Tacoma to Vince for 100,000 mile maintenance — had a few concerns and Vince and his crew thoroughly addressed them all. Vince went beyond the call of duty in tracing the age of the fan belt he thought looked a bit worn, among myriad other details he checked. As it turned out, he recommended that I not replace the fan belt.
I was given a complimentary ride home while Vince worked on my truck, and was picked up when it was ready. They even cleaned the engine so that it literally sparkled. The price was more than fair and my truck was purring, as I expect it will continue to do. I drove away with a smile on my face — a rare occurrence for a new customer taking a chance on a new auto shop.
Thank you Vince for the fine auto care and for literally treating me like royalty.

I am not in the business of writing bad things about any one or any thing. I did however look for reviews before I actually had my car towed into Vince’s Automotive, and all the reviews I read were surprisingly Good! Not sure if they are for-​real. I could do two things, I can write a bunch of bull or I can write the truth… Put it like this … too many excuses were giving by Vince. I will probably never go back. I must say Vince has a worker by the name of Edward. This guy gives GREAT customer service. too bad its not his shop…

My initial reaction is not to trust auto mechanics. It’s because I don’t know enough about cars to know if I am being taken advantage of. That being said, it’s stressful when an issue arises with my car and I am forced to call the service dealership. And this dealership has tried to rip me off in the past (long story which ends with catalytic converter).
So my car was having issues starting and required its scheduled maintenance. I found Vince online and he quickly took care of the ignition starting problem (battery) and my scheduled maintenance. He provided a future service recommendation without ANY pressure. Vince will not scare you, unless he has to. It was painless and less than what the dealership quoted.
I am writing this review because I need him to be around for a long time, since I plan to have him take care of all my family’s car service issues.

He does good, solid work!
I take my company vehicles to him and he really does a great job!

Honesty and Integrity is hard to find in a auto repair shop. Well look no further. The people at Vince’s are honest and up front. They are very friendly. The prices are fair. and the cleanliness of the shop rivals the nearby restaurants.
We took our car here after the warranty expired without recommendation, just an Auto Club referral. After years of going to dealers we tried a couple of other independent shops and felt like we weren’t getting screwed (at the dealers or the independent shops).
Vince was friendly, helpful, and very up-​front. He told us what we needed to fix, and how urgent it was. We couldn’t afford much at the time, so he said fix «this one thing» today, try to get this fixed within the next six months or so, and «this other thing» will probably be fine for a few years.
He gave us reasonable quotes, and tried to save us money where he could. For example, he fixed a part rather than replacing it, which saved us several hundred dollars (and is still working fine after two years).
He also pointed out how the fuel filter had never been changed. He showed us some markings from the factory original filter to the hose that had never even been disturbed — which was clear proof. despite having paid to have it replaced as part of the scheduled maintenance at the dealers throughout the years.
And to top it off, he likes to steam clean the engine before working on it. I don’t blame him, it makes it easier for him to work on, but it is a nice touch to come out with a clean engine.