Green Valley Cemetery & Crematory

Considering what a difficult, sad and emotional time we were going through, Doug helped us plan the service and burial and not a detail was left undone. He was very professional yet compassionate and comforting. Thank you Doug.

I can’t say enough good things about Doug! At a very sad, stressful time, he guided my brother and I through the process of selecting a plot and mortuary services for our Dad with compassion and calmness. Per Dad’s wishes, we had a small private burial service with just immediate family. My brother had some unusual requests that Doug accommodated without hesitation or judgement, and he also arranged for the U.S. Navy honor guard, which we thought would be our responsibility. We were pleased with every aspect of the services provided and felt in some ways that they very much exceeded our expectations. I would definitely recommend GVC&C to others. Thank you so much!

Doug and staff were caring, compassionate and highly competent, which helped tremendously in getting our family through a very difficult time. I can’t recommend their services enough. Thank you.

I am not one to write reviews, good or bad. May 28^th 2015, my father passed away after being ill for about a year. A few months ago, I suggested to mom that we go funeral shopping– better to be prepared then to deal with this after he passes. I took mom to about 6 places from Sac to Rescue, and called another 6. Mom and Dad have lived in CP for over 40 years, and really hoped we could find some place local. After this search, there was no question that this is where their bodies would spend eternity. cost was also a major factor. GV was not the cheapest, but definitely not the most expensive, and nicer than most. beautiful setting, and nice modern building/​chapel. Jason did a great job answering all of our questions. When dad passed, mom called at midnight and they were there in about an hour. wes? The next morning Amy called and we met with her that day. she too was great. The service went as planned and they delivered as promised. side note– buy their flowers. we did not thinking we could find them cheaper elsewhere. It turns out the savings equaled about $ 50.00 most of the places. We found a discount place on Auburn blvd and saved $ 300.00. we went for it. The morning of the service, I arrived 9:30 am to pick up the flowers and nothing. not only not ready– no flowers. they did not receive their order yet. they promised they would be ready– and they would deliver free of charge by 11:00. at 11:00 they were on their way. the viewing was at 12:00 and I was stressing out– simply wanting this to go well to honor dad and for mom. they finally arrived, and looked good. for the peace of mind– and knowing now that they are competitive, I would just have GV do it.

Doug and Lauren (sp?) were both very helpful after the sudden passing of my mother. Lauren especially made what was a difficult time for me much easier. They were both very professional and handled everything quickly. Losing your mother is something we know will one day happen, but I don’t think we can ever be truly prepared. Thank you to Green Valley Mortuary for making this process go along smoothly without any additional heartache. I highly recommend this mortuary for cremation services. I do not understand the negative reviews, or perhaps I was just fortunate to not deal with any of the people mentioned in those reviews (perhaps they no longer work there!). I found the staff nothing but helpful.

My step-​father passed away 6÷29÷14. While he had some health problems, his passing stunned his whole family, especially my mother, who had been married to Larry for 36 years. Shaken an and totally overwhelmed, a few of us met with Doug and what a blessing he was. Calming, considerate and professional yet caring, Doug helped us through what is understandably a difficult process. I was thoroughly impressed by every detail handled by Doug and the Green Valley Mortuary & Cemetery team. Doug went above and beyond to assist us and we received many compliments from family and friends on how well organized and thoughtful the services were. Thank you Doug, for being so considerate with my mother and Larry’s family during this difficult time.

I attended the service of a friend who passed away at a young age. While the facilities were nice they were not prepared for all the people in attendance. They should have realized that someone so young would have a large turn out. The sound system kept acting up. At the time of the dismissal the family was directed to leave first, then the rest of us stood at our seats for 5 mins before people just started leaving. There was no instructions from the funeral home nor any type of dismissal or condolences. I was disappointed in the staff and their absence… they were no where to be found most of the time.

I worked with Carrie Sarner at the Folsom office. When my Mom was near death, we didn’t have an appointment, but she had us come in right then and there, and we were able to discuss possibilities. Once Mom had passed we came by again and right away were given much information and including the online obituary, which is a nice feature. Carrie gave us a lot of good advice, saved us a lot of trouble by calling the church and got things going there. She was easy to reach for questions. On the day of the funeral, all their staff was very helpful and professional, both at the church and later at the graveside service. It all went smoothly, and we are very pleased with Carrie and the other staff.

Everyone was screwing up the process of obtaining the death certificate in order to proceed with my dad’s cremation. We told them at the beginning (Wes again, as mentioned below) that we needed everything done as quickly as possible. My mom is here alone while my brother and I live far. I also told him that I have no vacation time to take due to the holidays so every day I waited was a financial burden for me. I have been waiting here for the remains for over a week. No one communicated with us that there were any problems. I am HUGELY disappointed.

My family had my mother’s remains cremated by GV Mortuary. We liked that it is family owned. My mother passed away in a local hospital so we did not have any issues with transportation or keeping my mother’s body.
Since we planned to scatter my mother’s remains we chose a low cost urn but upgraded because the basic ones (still cost $ 250) looked like apartment mailboxes. The total cost was just under $ 2500. I walked in the day following my mother’s passing and the staff was a little busy, but they were courteous and professional. They did not pressure me to hold the service there or to upgrade.
The mortuary is very nice and resembles a living room. I’m sorry other reviewers had such a rough experience with the mortuary staff. But maybe because we were expecting my mother’ death (as much as you can be prepared) things went more smoothly. Other family members have attended services there, and they did a very nice job.

A veteran, a father, a husband, a friend a brother and a dam good man passed away on August 2^nd 2013 at 1:15am. While camping with this family and friends. To those who knew him well he was loved by EVERYONE that entered into his life. The sheriffs department and fire department of El Dorado county where very comforting and very professional. My dear friend my he rest in peace, was taken from the camp site by Green Valley Mortuary & Cemetery. The gentlemen that took him to the Mortuary were very pleasant. On Friday August 2^nd around 4:15(the same day he died) «West» at the Green Valley Mortuary called his wife and drilled her with questions in regards to what she had planned as far as his funeral was concerned. She asked how much they would charge her and «west» quoted her a price of $ 3200 + dollars. Just for cremation. From the moment she said that she could not afford it, The horror began. They called and told her that she had till the end of closing on Monday at 5pm to make sure his body was picked up or she would be charged $ 255 a day till he was gone. We were told at the camp site and by another staff member at the Mortuary that it was going to take at least 48 to 72 hours before the body would be released and she would have 24 hours from that moment to move the body. Well somewhere some how things changed and the body was released on Friday (same day). While his wife had just lost her husband and their children had just lost their father the lack of compassion the horrifying attitude and comments from the staff. I’ve never in my life encountered such rude and horrible service. They are holding onto things that belong to my dear friend after all the family has been through. To say the least this company should be shut down or new staff should be hired with knowledge of how to be empathetic or sympathetic to a family that has lost someone they loved. (the same day a loved one has passed) I would like to say that I am only going to stop here with my opinion on this place but I will not stop until something is done about the staff there and how they treat Veterans who served their country!!! RIP my friend I love you and will miss you terribly!!!

mitchell was very rude on the phone will not be calling back