Woodcliffe

This is to Shauna Palau, I have vacated my apartment prior to the date of my lease ending I had the power shut off on the 5^th of May 2016, my lease ended on May 10^th 2016. Recieved a evictions notice from this person after speaking directly with the general manager of my doings. I vacated my apartment prior to the end of my lease by ten days I was moved out of the unit before the 1^st of may. I read in this letter that you wish to attempt to charge me for time not spent in this unit. This is against my tenant rights in Washington state law. You may only charge for the time I have actually only spent in the unit. My lease end on may 10, 2016. There for I made a attempt to pay $ 450.00 at the time I handed in my keys to the General Managers assistant. I was told that I would not be billed for vacating the unit early. My four hundred and fifty dollar payment was declined by your staff. At this time I made a attempt to pay, It was declined.
Ok now then I am reading this so called notice. I have no violations according to your letter, in my lease which is now void. Stated that my if late I would be billed 50.00 and then 5.00 a day after the 6^th day of the month. I have never payed my rent by check because this place does not accept checks you must pay online or with a money order. The owners of woodcliff do not trust their employees with cash.
Utilities in my lease I was never charged for water, sewer, garbage, it was included in the rent. Now I’m not there and you want to charge me for the month of may these bills. Oh and you want to charge me a month to month fee now that I no longer even live in these run down disgusting unclean apartments, was there a walk through no nobody even attempted you can not submit a charge of 50.00 for a service you do not provide to your tenants. The finest and charges detailed in your letter are false accusations of your own leasing agreements.
To any future residents that are looking at the Woodcliff apartment homes I suggest you look somewhere else. They do not follow the Washington state tenant laws, they make up their own as they see fit. As your lease expires your rent goes up. By anywhere from 100 — 250 as they see fit. You are now responsible for water sewer and garbage but there is no individual meter per unit. I have looked. So 118.00 for water I did not use, 100.00 late fee for what? And 68.00 for trash I did not dispose of in the units community dumpsters. This place is very money hungry take your hard earned money someplace that will give you the respect you deserve. There is a separate security out fit that deals with issues on property land if somebody is parked in your spot then they will do nothing to have it moved. If you call the police first your in violation of the property by laws. But the police get results and the security does nothing.
My name is Mark Becker and yes I no longer live in these apartments by choice.

So i was the one who gave them 5 star review when i moved and now i am the same one who wants to give them minus stars if possible.
So, 1 month before my lease expiry i asked Shauna if we will get any rent increase, she told me NO! guess what, i got my new lease in my email with $ 300 increase. i went to talk about it and she Lied that she called me. i was leaving for a long vacation and now i was looking for new place to move. can you imagine?
but fortunately i moved to a better and new place and now i got another notice from these people that rather expecting my deposit back i will have to pay them $ 136. seriously?
There apartments are old and torn off. i cleaned every corner. but still i got this darn paper and i am sure the time i will go to them for explanation, Shauna will be ready to argue and misbehave.
Please! stay away from this property.

Where to start.
My boyfriend and I were moving in together and I thought I would do all the searching for the both of us. Woodcliffe has a beautiful environment and trail for walking, but the way we were treated by all parts of the staff was ridiculous.
First. We were not permitted to see the apartment before moving in. MAKE SURE YOU TAKE A TRIP OUT TO SEE YOUR APARTMENT BEFORE SIGNING PAPERWORK. We tried on four different occasions to see the apartment, each time my boyfriend came to check they said they called me to tell me that it wasnt ready. They had informed us that 1 week before we moved in, we would be able to see it. Not once within that week did we get a chance to. We went a combination of four times.
We were desperate to move in, and forgave them for the lack of notice and organization.
We got there on the day of move in. All our stuff was packed in to our truck and subaru, we were ready to go.
After signing everything– we got to go look at this place.
My boyfriend stages houses for a living and works constuction. He has a keen eye for mistakes and intentional savings when building.
No trim in either of our two bedrooms. None. However; we could clearly see where the trim used to be due to the lack of paint near the floor.
Our cabinets had a huge chunk of wash that was replaced with a wood wash moving in a different direction… TACKY AF and embarassing.
Bathroom drain was clogged with god knows what.
Shower seal on the tub was chipping off and looked badly done.
No lights in the bedroomS. There were lights in the STAGED apartment we saw prior to moving in. Which had the same two bed two bath setup as our current apartment.
There were many other things that bothered me. We mentioned these things to various staff and were told it was supposed to be that way. No trim, no lights, plugged drain, mismatch cabinets.
Great.
Luckily my boyfriend is good at staging and can easily hide the tacky stuff
Dont live here. And hey, if you guys want me to remove this post. Go ahead and give me a response on here. I’ll tell you what apartment I’m in.

Living here was a pretty terrible experience. I hope that anyone who reads this is spared the inconvenience I endured and decides not to live here. Being in the military I chose this place because of the policy on quiet hours and no marijuana, yet neighbors are obnoxious at all hours and the complex always reeks. Don’t hold your breath on a work order on the outdated appliances that often break. While on orders out of state for the military I was threatned to have my car towed. This place is way too expensive for the quality of the apartments.

Kind and honest. Very clean and professional as well. Jamie is awesome and very personable. If your gonna apply ask for Jamie!

My husband moved into the Woodcliffe Apartments in August of 2014. We had to move immediately for my husband’s work. We took the place literally because of Shauna. As a middle aged gay couple, who have to move a lot for work, we’ve seen some irritating behavior. Shauna, however, was welcoming, and really listened to what we needed. We didn’t even look at another place because she was so amazing. It’s the fastest we’ve found an apartment in over two decades.
We had to take the apartment sight unseen, but mostly because of Shauna’s excellent reassurances. She assured us the apartment was good, vermin free, and recently renovated. We got a one bedroom near the office, and it was clean, and the kitchen had been redone recently. It was everything Shauna said, and we felt we got exactly what we were looking for.
The Woodcliffe has several amenities that really sold it for us. The office takes packages, for a yearly nominal fee. We live off of Amazon, so that was a necessity. There is a pool, a hot tub, and a decent workout room. (The workout room is usually dead empty except for the beginning of January.)
We also discovered the office and maintenance staff are fantastic. We’ve had to get the tub snaked, and the garbage disposal looked at, and everyone that works here has been fast and super courteous.
My only real caveat is the rent is upped every year. We stayed despite that, but know it will probably be upped again. None of the staff have any control over it, as it’s a management decision.

To whom it may concern after living here at the woodcliffe i have come to the point that i no longer wish to live here, from past expierences i once lived here long ago. but today things are so much different. I had a complaint of soft spots in the floor. well the floor was removed. concrete put in its place. the lynoliumn was removed poorly the flooring left in place under the fridge and stove. im wondering how they plan on putting in new flooring and when. am i going to be able to pull out the appliances for cleaning.?? I would seriously rethink your decision before renting here. the only thing this place has going for it, is the dumb blonde running the office. good luck in your home search this is not the place…
can you say hey who owns this place, ??

Can we all agree that looking for a new place to live is neither fun, nor is it easy? Especially when you take into account the reasons WHY people move to begin with. New job, lost a job, new baby, divorce, marriage… there are so many other stressors that are implied when picking a new home.
That being said, moving into these apartments was a big sigh of relief for me. I’ve lived here at Woodcliffe for a little over a year and a half and I have to say I’ve been pretty happy since. It’s not perfect. The buildings are a little old, the walls are thin so you can hear your neighbors, the appliances are a bit outdated but you can pay a bit more for them to be replaced. The mailboxes are tucked away at the end of the road with no street lights so getting your mail at night can be pretty dark…
Anyway, everything I just listed are such minor issues (I think). Maybe I’m just not as high-​maintenance as some of the other Unilocalers who have written reviews for these apartments. This place gets five stars because: the rent is reasonable, the location is great for me (only 10 minutes away from both my jobs and easy access to freeways), parking is never a real issue, it’s dog-​friendly and close to a park and trail, there’s a gym and pool (both clean) and lastly because everyone that lives around here are hard– working humans that smile back when you smile at them. I feel like that’s all I really can hope for in a place I call home.
The staff that works here is great. Really, they’re forgiving. My family isn’t exactly your ideal apartment-​friendly kind. We’re loud. My dogs and sister aren’t light on their feet, and my mom is annoyingly hard at hearing when she’s on the phone and sometimes we argue, but no one has given us any issues. I appreciate living here because even though I can hear three different families in their units from mine, I don’t have to worry about being harassed about our own noise contribution.
In fact, regardless of how many times I’ve thought «Shit. This is it. They’re gonna evict us this time.» They are all still friendly. Don’t let all the bad personal testimonies fool you. The ladies in the office are all genuinely nice. Sometimes as a barista, I can barely fake a smile for ten minutes having to deal with a rude customer. I can’t imagine having to deal with entitled-​feeling narcissists for the entire time of their lease. They manage apartments– so don’t expect a resort stay customer experience. Oh, The maintenance guys are incredible and when you need something they come fix it asap!
If you’re looking for a chill place to live I would recommend this place in a heartbeat. I’ve seen no problems with crime or police, kids play outside, and the apartments themselves are comfortable.

I stumbled upon here on a business trip. my family is considering relocating and we need a place to reside while searching for a home to purchase. Office staff was knowledgeable, friendly and accommodating. They were extremely helpful and directed me to all the places I should visit in the community. The property seems well maintained and suited for a month to month rental if we decide to move from California.

Well i just moved here a month ago, the day i entered my apartment and today is totally different. I didn’t like the appliances so they changed to brand new ones for just an additional of $ 50 to my rent. I love there maintenance part. Everything i report gets done in no time. I got my window glasses changed. I got my carpet steam cleaned twice. My apartment has perfect views. Gym is really nice and so is spa. Altogether i am really happy and thankful to this trio of Shauna, Hira and Kimberly.

Terrible management! Lots of scams and disruptions. Crime ridden. Avoid this place at all costs!

Have been living at Woodcliffe for about 8 months, and its been great so far. The neighborhood is quiet, and maintenance is very fast on repairs. Parking is also ample if you have several cars. The building and appliances can be a bit older, but the lower price of rent makes up for it. You can also upgrade appliances/​counters for extra rent if that really matters to you. But the interior is fine and the appliances work fine, so these are simply aesthetic issues if that matters to you. Woodcliffe is a great value.

This property is better than a 3 star, but not quite a 4 star property.
First the good: The people in the office are nice enough, and they are very prompt in tending to maintenance issues. The location is nice and quiet if you don’t mind the power lines overhead, and the view is really great. Also there are lots of trails right behind the property for bike riding and hikes.
Now the bad: They have some really odd policies which include not being allowed to let your cat outside without a leash or proper supervision, and a 60 day minimum notice for intent to vacate if you’re on lease. The buildings are old and not in very good shape either. Like most places they require that you have renter’s insurance, but unlike any other place that I’ve ever rented this property REQUIRES that you have them as an interested party on your policy. Proof of coverage isn’t good enough for them unless you pay your full policy in full up front. For me this caused problems because my insurance company (Ameriprise) does not allow interested parties, so I pay my monthly insurance premium and then I ALSO have to pay $ 5 fee to the property eery month because they are not listed as an interested party. Seems like the property just doesn’t want to pay their own insurance, so they pass the buck off to their tenents.

I have been in this community for almost 6 months, last month I received a letter stating that I should either give notice that I am moving or renew my lease. I then called the office and spoke with Hira, and she said I can transfer it month to month, and this way I can give a 20 day notice before my move out without being tied into any extra months. This Friday the 7^th of February I stopped into the office and spoke with Kim and Hira, and asked them if I can move out by the 25^th of March, they both said it was fine as long as I let them know by Sunday the 9^th. So today (2÷9÷14) I sent and email and left a voicemail giving my notice, only to get a reply that I need a 60 day notice! I then went to the office and spoke with Shauna (very nasty attitude since I have been in the complex, I don’t know if its because of my race or what) she always has a nasty attitude and has poor customer service (one of the reasons why I am leaving this complex) She told me that it is what it is, even if they stated otherwise, did not appologize for their mistake and told me we dont make mistakes and thats it. I have never encoutered this type of customer service, let along 3 people in the same office saying different things. I beleived what they stated on friday and made a commitment to another complex. I am very unhappy.

I was concerned about moving to Renton in the first place, thinking it was all ghetto.
I have pleasantly been proved wrong.
I like the area, but every once in awhile I question it. I have few issues with these apartments, other then a staff member being cranky at me for who knows why.

I have just moved in and everyone in the front office are really nice and very helpful. I have had a couple of maintenance issues (window wouldn’t open) small stuff, but they have been there the very next day to get the issues resolved. No fuss no muss. I am happy and excited about my new place!!!

Apartments are nice. staff is really helpful; any issues I’ve have been resolved very quickly. The office and maintenance are the best. I would recommend this complex. It is a very good value for all the amenities you receive. loving it here; been here for two years. Would be sad to leave.

More cons than pros to living at woodcliffe. The neighborhood is questionable, things are constantly breaking, and the walls and ceilings are extremely noise conducting– it’s like your neighbors are in the next room all the time. On the plus side, it’s close to 405 and 167, and backs up to a nice greenbelt, good for walking, biking, bird watching, blackberry picking, etc.
I am moving soon, and went to the office like usual today to pay my last months rent. Rather than notifying tenants ahead of time, I was told when I got there that they no longer accepted debit or credit payments there, and was directed to go online and pay with a card on their site. So one lengthy registration and a $ 25 «convenience» fee later, the rent is paid. I wouldn’t have been so peeved at that, except for the fact that despite their policy of requiring a 20 day notice to move out, they wouldn’t take anything but a full month of rent, leaving me wondering why they would ask for 20 days notice and not just come out and have a month’s rent be the rule. One of the office employees also asked me to write a positive review for them on one of the sites they advertise on, in return for a gift card to one of several places… yeah, right.