Walgreens

I use to go to the rainier and Genesse location where the staff and customer service were awesome. Now that I live closer to this store I’ve had no choice but shop here… First few times I’ve stopped in the service was horrible… and yes by far worst pharmacy … They are always busy and slow! I refuse to use this pharmacy again. I stopped in a few days ago and it seems that the staff in the store has improved. I was helped by a gentlemen (think his name tag said Todd or Scott) at in the photo dept… He was pleasant and assisted me with a great attitude … Even adjusted the price for an item that didn’t ring up correctly. It’s a hard job they have to deal with a lot of different attitudes come thru that door… But let’s keep the great customer service going. Overall very convenient just wished they had security for all those shoplifters!

I come here to pick up allergy medicine whenever I run out. And every time I do. The customer service in the pharmacy department is horrible. They see you standing in line. Glance at you and continue to do whatever they’re doing. After they’re done, they come over to assist you. I understand you have duties to preform outside of working the register. But when you have paying customers with busy schedules. At least acknowledged your customers in line and tell them it’ll be a minute or two. Versus keeping us waiting and guessing when we’ll be helped! I’ll take my business somewhere else where moving forward!

LOVE THIS STORE!!! Everyone knows me by name whenever I come in. I’ve never had any issues refilling my prescriptions because I signed up for auto refill and text messaging. Their text messaging notifies you immediately whenever there are prescription issues such as out of stock or partial fills!
The pharmacy manager, Hoa, helped me get my prescription order in Vietnamese! It’s so nice having someone that is bilingual that can help me in Vietnamese. Also, Kristal, a long time senior technician, can speak Spanish and she also helped a lot of customers with Spanish translation!

This was the worst pharmacy I’ve ever gone to. The customer service was terrible! The pharmacy technician was yelling that it was too busy and using profanity when talking to a co-​worker on the phone. I called my prescription in at 9AM and waited over 10 minutes to even be greeted at the counter when I first arrived! Then, they suggest I go to Target if I didn’t want to wait… Next time I will for sure!

If I had a death wish, I would definitely come here. Just kidding. I am only giving this place two stars because there is a red box right next to it. Went here today looking for a specific hair product and they didn’t even have it. It was a little weird too because this girl that works there was taking off all the sale prices while people are still shopping and she said that the sale prices expire at midnight. How am I supposed to know which products are on sale now if they don’t even have the tags under them? Also when she pulled off the wrong tag she little cursed next to me. What happened to work etiquette and all that? I actually want to go back again later to find for something but I’m afraid I won’t find it. Haha.

Horrible services. My kid was not feeling well n it took 3 hours to fill the med… supposed to be 45 mins. This is disaster. Never came here again

Pulled up and there were two police cars in the parking lot with one right in front of the door. I don’t know what happened… nor did I ask, but that’s never a good sign nor could it be good for business. Maybe that’s why we were able to get in and out so fast. I think the police presence may have scared some of the customers away.
The reason I came was to get two different types of eye drops due to allergies. Walgreens generally tends to have a decent selection. I actually use three but I still have some of the other bottle.
This store looks like it has seen better days and staff are not as helpful as they are in other stores. The older woman at the checkout was polite and helpful, so no problems there.
This was one of the only times I was not asked for change in the parking lot! This is not the best Walgreens. But they get three stars, fast in and got what I needed while there was no line to check out!

There is now a homeless camp in the bushes as you exit the drive thru; complete with the usual garbage plus tents and lawn chairs. Nice.

Panhandler literally turns and heads towards me as I’m parking. Walgreens REALLY needs to get a handle on this, or hire late night security guards at this location. I drove off and he walks away back to where he was standing. They just lost a HUGE sale, I don’t have time to be badgered and bothered, and I felt extremely unsafe and uncomfortable. I wanted to come in qnd grab and swipe. Not wonder if I should defend my LIFE. tried again, won’t return.

What an embarrassing drug store! I came here to fill a prescription. I usually fill it at Bartell Drugs and, were my prescription not already in the Walgreens system, would have went there.
First, they don’t accept Boeing insurance; curious given how many locals work there. So that will rule it out as a sensible option for many.
When I went the pharmacy had a single staff member working, alternating between the counter and the drive-​through. Why any pharmacy has a drive-​through eludes me, because they’re rarely staffed properly to serve even walk-​in customers.
The staff member didn’t seem to know how to properly look up or bill insurance information. It took the staff member an inordinate amount of time, and meanwhile they switched between me and the drive-​through.
The pharmacy staff member took pains to explain that they didn’t take my insurance, something I got the first time. It must have been at least three explanations.
All told, it took about half an hour to get a prescription already in their system. It’s ridiculous, and I won’t fill here again.
If you’re desperate, they are open ²⁴⁄₇. That’s about it.

Went to get my passport pictures done here… service was fast, helpful and courteous.

3 stars is probably being generous considering the pharmacy, but haven’t had too many issues with the rest of the store.
After moving here, a local doctor sent in a prescription to this location. I got a call from the store and went to pick it up — but when I got there they said they sent the meds to my old store in Florida.
Why the hell would I have a prescription sent here if I didn’t live here?!? It didn’t show up by mistake.
The staff was unapologetic and I had to return at a later time to get it.

Pro’s
· Drugs
· Snacks
· Drinks
· Office supplies
· Bonsai Trees
· Magazines
· Cards
· Vitamins
· Cold remedies
· Sun lotions
· T shirts
· Photo development
· And everything else you don’t need
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Cons
· Pricing
· Lack of employees
· Smell
· Grimy feeling
· No help finding that one item you hope they have, but they usually don’t
· Out of the one item you need every time
Summary–
A Walgreens is a Rite Aide is a CVS is a mini Walmart is any other store you need and don’t. It doesn’t matter which Walgreens you go into, they pretty much have the same things at the same prices and in the same place.
Sometimes I go here out of pure boredom, sometimes because I actually need things and sometimes because I feel compelled to, for whatever reason. (That is when I usually walk out with things I don’t need). They have great sales on nothing I ever need and never have what I need or want on sale. I have stopped in here mostly to get snacks and drinks when I am out and about and to grab Nyquil when I have a cold or cough drops. If I forget my sun glasses, I might stop in and grab a cheap pair to get me through the day and I might grab a travel size sun lotion if I am headed to the park or outdoors to hang out with friends or just visit the Space Needle or the International Fountain. All in all, it is just what I said, a Walgreens is a Walgreens is a Walgreens and this one isn’t any different!

Their pharmacy is TERRIBLE. My wife has a chronic illness and is on numerous medications. Unfortunately this is the only drive-​thru pharmacy near our house, something my wife really needs as many days she’s not physically able to walk in somewhere and stand in line. When I go to pick up her refills I pretty much resign myself to waiting in line at least 15 minutes, I can’t think of a time the wait was shorter than that, whether I go thru the drive thru or wait inside. They consistently claim to not have any of her refills ready, even though she gets automated emails/​calls that say otherwise. I’d say 50% of the time we have to argue with them to convince them to «find» her refills. Seriously, we have to fight to get our refills, how messed up is that? I really wish we could go somewhere else, this place does not deserve any of its customers.

Absolutely the WORST customer service from the drive-​thru pharmacy I have ever experienced! I have transferred all my current prescriptions to another pharmacy and will never return here!

Good stop for your medicine as well as deals on your junk food craving. You can get in and out quickly during the mid day hours but come during the evening hours be prepared to wait a second. Some of the best deals on tobacco products.

This is my review of the Pharmacy and the quality of service the Pharmacy employees provide.
My experience using this particular pharmacy has been mostly negative. The examples include:
1. Calling the wrong doctor to notify about preauthorization required by insurance company (called my Primary physician instead of the medication prescribing physician and repeatedly told me that they contacted the provider and not getting a reply back). The correct doctor was contacted after the third Tech I spoke to agreed to verify the number they had been calling which, of course, ended up being wrong. This carelessness resulted in numerous phone calls to providers and a 9 days delay in filling a daily med.
2. Unfilled/​not timely filled prescriptions because «this morning someone forgot to type it in», when attempting to pick up at the agreed-​upon 6 pm. This instance is requiring 30 minutes wait instead of quality time with family after work.
3. The convenience of a drive-​through window is not a benefit as it’s usually a 15 – 20 minutes wait just to pick up or drop off prescription — their staff cannot catch up with the volume of customers and they need to have more employees to meet the demand or have techs share the load more efficiently.
4. Pharmacy Techs lack training and are poor at communication and customer service skills. This is somewhat understandable because of the challenging location of this store and 24 hours service — they are unlikely to attract the best-​available talent. However, identifying and addressing mistakes techs make should be the Management’s responsibility.
As a result, I’ll be transferring my meds to a different pharmacy, with less convenient hours, but better quality of service and better-​trained personnel with the hope that my experience would not result in frustration and valuable time wasted in calls and repeat visits to correct their mistakes.

Not too bad of a place to get your pharmaceutical needs. I find the busiest times are weekends or afternoons! I recommend grabbing your goodies earlier too. The pharmacists are usually pretty nice and helpful. I love this location because its right around the area I drive by to get home most of the days.
But walgreens is awesome like a convenience store, only less staring from the cashier and more variety! This location has plenty of parking and only one lane working drive thru pharmacy. Bright and well lit parking lot in the evening and pretty organized most of the time. I think they have some great deals on seasonal items nearing and after the holidays.

This Walgreens is a crazy spot, the people here are the most interesting people I have seen except maybe at Walmart which is not a bad thing because it is entertaining each time I go in. That being said go say hi to the pharmacy staff especially Chisty because she is the most helpful and friendly pharmacy tech I have met and you can’t miss that smile!

Newly remodeled. Fully staffed in the pharmacy. 1-​hour photo. Opens 24-​hours. One stop shop here in downtown Renton!