my experience was wonderful, it was the 1st time I took my 5 yr old for dental, b4 school started, so scared my son would pull my hair off if he saw a doc, I walked in, explained my situation, gave my info, n they fit me in the same day, the hygienist was so patient n sweet jus like a mother, 1st they made him watch a dental movie, then explained every step to the kid, they took pictures(x-rays) watched cars 2 while his teeth being cleaned, next thing u know he walked out al happy, n he enjoyed his teeth being counted. Lobby has a play area, n the waiting is painted in beach environment, his dr was jared, very patient, understanding n explains in details. So happy wit this place n will keep my appointments.