Roto-Rooter Plumbing & Drain Services

Their service is good, and they got the job done.
However, they charge $ 150.00 to use a camera that can look into the pipes. In hindsight this seemed totally unnecessary. If I had refused the camera I would have given them 5 stars because the price would have been much more reasonable. Instead, I used this camera and because of that the total bill was over $ 500.00, just to unclog a pipe that leads to the septic tank.
With that said though, the technician was professional and a really nice guy, and extremely knowledgeable. He even got under the house to look at the pipes after the job was done so he could give me an idea why the backup happened in the first place. He said he could fix the pipes that would provide a permanent solution to the problem but admitted it was a big job that would be pretty costly. I really appreciated that.
So here’s the deal, go ahead and call them, they are very organized and it’s extremely convenient to use them. HOWEVER, refuse the usage of the camera and your final price should be reasonable.

Too expensive. What should have taken 30 min, took this guy 2 hours to unplug a toilet and shower drain. He talked on and on about people he’s done work for and how fabulous his work is. He was easily distracted and hard for him to stay on task. I was getting very anxious. And then I read, after the fact, these guys work on commission — no wonder he lolly-​gagged around. $ 500!!! And I’m a single mom! Never ever use these people.