Bond St Custom Clothiers

My fathers birthday was coming up and we all know he loves to rock suits especially to church so we figured why not get him a custom suit. We searched the internet for sites and ran across Bond St. Custom.
They have this amazing feature were you can design the suit yourself all from the comfort of your living room, this… we found a plus because of course it was a gift and we didn’t want dad to know plus we are woman who know nothing about suits.
The process was seamless… we picked the custom 3piece suit, fabric, all the fixins it takes to make a suit. It even gave us body types so we can get a perfect fit.
The price was affordable, 3piece all custom under $ 500 and the shipping was free. We received a follow up after placing order to make sure everything was ok. We got it within two weeks. Gave it to pops for his birthday and it FIT WONDERFULLY! Great Company!

best suit ever– great product its awesome!

Unfortunately zero stars isn’t an option, since 1 is definitely too many. My experience with Bond St. was without a doubt the worst I’ve had with any business. Most importantly for the potential consumer, don’t necessarily expect 100% wool or even the pattern you ordered.
To start with, the fabric that I chose for my 3 piece suit mysteriously disappeared from the website just a few days after I made my order. «That’s odd», I thought, but then dismissed any worries since it may have just been that my suit would be using of the last of it. Oh how nieve I was .
Upon receiving my suit I immediately noticed that the pattern and color were completely wrong. I ordered a medium brown herringbone pattern, but received a dark gray-​brown pinstripe. Needless to say, I was pretty pissed with my wedding looming on the horizon, but was fairly confident Justin at Bond St. would do something to make it all right. Then I noticed some other things such as certain specifications had been ignored like the number of pockets on the pants and adding elastic waist tabs.
Finally, since the fabric didn’t feel like wool I did a burn test on a small piece of the pant hem and realized that this was most certainly not wool, probably not even mostly wool. WTF.
After presenting these issues to Justin he said that they would research the fabric content. Research? You mean you didn’t already know? Upon getting back to us he claimed that upon talking to his tailors/​suppliers he found out the the fabric was «80% wool, 10% cashmere, 5% rayon, and 5% other for tensile strength». Nice, so the website is a lie. I should mention he never acknowledged the part of our complaint having to do with the fabric pattern being completely wrong, or that some specs were ignored, or that the website was blatantly lying about fabric content. Whatever. Just make it right… Nope.
The options that were given were 1) return the suit for a refund or 2) keep it with a ~¼ cost discount. He claimed if they tried to remake the suit correctly we still wouldn’t be happy with it. Wow, at this point it seemed Justin had about as much confidence in his product as we had.
Being that I was now in panic mode with less than 2 weeks to go to my wedding and thinking that I really wasn’t going to find anything halfway decent in my dimensions without rush ordering a custom suit locally I suggested that I wear it for just the day of my wedding and then send it back. Sure, he may be doing us a favor to allow that but I figured he definitely owes us big time at this point and should probably bend over backward to save his reputation. Nope.
Justin claimed that somehow because the suit had no value and couldn’t be resold I had to send it back or keep it permanently. Whatever man, it’s your reputation. So, with that I sent the suit back and started my desperate hunt for a decent suit within 100 miles of me. Thus concluded my worst experience with any business ever. To this day the website still claims 100% wool. Buyer beware.

I was really excited to purchase a custom suit from these guys for a reasonable price. After waiting 6 weeks for delivery, the suit finally showed up. The suit fit horribly. The measurements were all off. The material was some of the worst wool I have ever seen. It was sent from India and looks like a $ 50 suit from kohls. Don’t waste your money.

I live in a small city (60,000 people) and do not have immediate access to a good suit store. My brother had a destination wedding and I needed to order a linen suit. I decided to take a chance and order a custom suit online.
The ordering process was simple, which is good because my suit knowledge is limited. I received the suit within a couple of weeks and it had the same fit as the high end wool suits I that I had tailored to my short and stocky frame. I like to say muscular, but my wife says stocky. I got a couple compliments during the party, which either meant the suit fit really well or the guests were trying to think of something nice to say after my speech.
In summary: good quality, very good fit, timely delivery and a little cheaper than the suits of much lower quality and fit at Dillards. I need a couple of new shirts and will try Bond St. first based on my good experience.