Wells Fargo Bank

Just went to this Wells Fargo and know why I tried to avoid it at all costs. I needed to deposit some checks for work. Waited in 3 different ATM lines to make the deposits and all 3 times the ATM was not accepting deposits. By the time I got through the third line it was 2 minutes after the branch closed. There were people still waiting in line inside. I asked the person if I could deposit my checks since all their ATM’s were down and not accepting deposits. The person was very short with be and pretty much said I was shit out of luck. Thanks Mae Anne Wells Fargo! (:

This bank is the most insensitive and inept branch I have ever visited. My father is close to death in which there is another person who holds POA on his Bank of America bank account as he is in no capacity to make any decisions as he is in a coma. The POA wrote me a check out of his account (at Bank of America) and I went to Wells Fargo on Mae Anne to deposit it into my account.
The first time I tried to deposit it, they stated the couldn’t read the written amount and we needed to get another check. Antonio, the teller, listened to our problem, «understood» what we were going through, and was happy to deposit it once we were able to obtain a check that was written more clearly. He did not ask to see any POA paperwork (which we had in our possession).
We went back to the POA and asked for a more legible check, in which the POA obliged. We went back to the same branch and got Antonio as our teller again. He said it look correct, everything checked out, and was successfully able to deposit the check — no questions asked.
Then, about an hour later we receive a call from Jessica in which she proceeded to tell us they shredded the check because they weren’t able to «verify» the check. We stated we wanted to go back to the branch and pick up our check. She said she already shredded it; she just called to let us know that we couldn’t deposit the check. Jessica was rude, did not care about our situation and stated that there is nothing we can do.
After I hung up the phone I called to speak to the branch manager, Maria. Maria informed us that there was nothing that they could do because they didn’t see the power of attorney paperwork. We told Maria that no one asked, and was advised by Antonio that everything was ok. Then she proceeded to tell us that she didn’t know anything about our situation when we were in there both times and there is nothing they can do without viewing the POA. She had no sympathy for our situation at all.
My father has 48 hours to live at this point before the Dr.‘s want to take him off of life support– they just wasted 2 of those hours because they couldn’t inform us the two times we were physically in the bank. There is absolutely no customer satisfaction at this branch, no empathy, and no recourse for retention. They are so inept they failed to «catch» this erroneous issue the two times we were actually there. Don’t go to this branch unless you want to be treated like a criminal.

I am giving it ONE STAR because I had to rate it. It deserves negative stars. Wells Fargo is the WORST with fees. Every single month, after month, I am hit with fees for everything. For instance, my car insurance is on auto-​pay for the 4^th, they take it out on the first. I’m constantly overdrawn and last month I got 18!!! Fees! 18! Things snowball, and when I try to get ahold of someone it’s absolutely impossible.
Great tellers and customer service. But, the bank couldn’t be worse. Corporate, thirsty, money hungry, blood suckers.
The best part? Now I have bad «checking history» and can’t switch to a credit union, or any bank until this mess gets cleared up.. I had fraud from Great Britain on my account, along with a stolen credit card… I filed the dispute a month ago, and STILL not a dime back. :/​So frustrated. I’ve banked with Wells Fargo with my family for 15 years. I could retire on my banking fees alone.
WORST. BANK. EVER! @$&!?%#*

I love this Wells Fargo branch! Great customer service! All the workers are very friendly and easy to talk to

They made me wait 45 minutes to cash a check because they said they have a lot of fraudulent checks. Then they wanted me to open an account??? Why would I want to open an account when they have so many fraudulent checks??? I I think this bank is fraudulent…

Couldn’t even get them to pick up the phone after 3 attempts.

This time i waited 15 min in line. 3 windows open with the supervisor just lurking. He was for «teller assistance». They need to train the staff to do what is necessary to complete transactions, so he could have opened another window and made the line quicker. By the time i left the line was backed up to the door; about 15 – 18 people deep line. The girls working were cheerful and happy, or faking it well, but they were overwhelmed. The manager should have stepped up. The bank wants to charge us all an extra 10 $ a month just to bank with them then this shouldnt be an issue. Fuck wells, b of a, chase, etc. Take your money out and join a credit union!!! I am asap!

Wells Fargo is by far the worst bank ever! Between high interest rates and fees, fees fees for EVERYTHING. I went with another bank, and while at the wellsfargo ATM, i decided to pull cash out with my new NON wells fargo bank card, 3 $ fee please! what a joke.
One of their ATM’s was out of service one day, i called and told them because they didn’t have it marked out of service, no cone to block that «driveway» or anything. The snotty ass girl said «oh we don’t service the ATM’s» i didn’t ask if she serviced them, i told her the out of order ATM was causing traffic inconvenience right there in front of their GINORMOUS drive-​thru window and instead of watching this happen they should provide customer service and fix it. Nope. Wells Fargo can rip other people off with their fees and high interest rates. I will be quite happy with my new bank. GO USAA!!!

Ugh. So not a fan. Went to the drive up teller window to make a cash withdrawl. Filled out the form and turned it in. The teller informed me the withdrawl amount was too large for the drive up window. I asked her for another withdrawl sheet and what the maximum was. She said there is only 1 transaction per visit. But I had yet to do a transaction!
So I asked for the withdrawl slip and filled it out. Backed my car up 5 feet (since there was no one behind me) pulled up to the window and completed my transaction. Only saving grace? I got a lollipop. (But I’m still irritated.)