TresImage Salon

Wish I could give them a quarter star super unprofessional. Booked an appointment and a wax appointment, was asked to confirm again and did … about an hour before my appointment I receive a call that the hairdresser I was booked with «couldn’t make it in anymore». I was then asked to rebook… my answer is no! An hour before… really?.. why would I rebook when you couldn’t even give me more notice… I will not give a salon any more chances when they show so little respect for my time. I have kids and often babysitters and plans are what allow me that little time to take care of myself. Too many other great salons out there for this unprofessionalism… carleen sanchez, sugar salon, salon glow, atlier beauty bar… too easy to never waste my time again!

⁰⁶⁄₂₄ update: Risa kindly offered to correct this situation for me. Although I will not take her up on her offer… it shows good faith in trying to satisfy each customer. I understand having a front desk to schedule because nail techs are busy. The negative review was prompted by the treatment I received. Just a cold text response and then never even attempting to schedule. Changed the stars just because of you Risa! Thank you.
I have not received services here but only because the nail tech that I tried to set an appointment with has no idea how customer service works. Valerie seems like she does good nails from what Ive seen on her social media and from a lady who gets her nails done there. I text her, ⁰⁶⁄₀₈ 7:42 AM, very excited! Explained that I am used to acrylic and am excited to get gels. I told her, her work was AMAZING and my friends nails always look awesome! I told her I would LOVE to set an appt with her and need a full set, gave her my schedule and asked her if we can set something up. All of this was in one text. I understand she was probably doing nails all day and couldnt text back right away. Almost 12 hours later, she text «I had a cancellation tomorrow if you want that appointment». Really? No Hi, thanks for the compliment… just a dry text. I couldnt take that appt so declined and then just never heard back from her. Its now Friday, TWO DAYS LATER and she hasnt even bothered to text me back or schedule me for when I AM available. Rude. I would call the salon and complain but they would probably offer some sort of service to make me happy but as it stands, I don’t want any service from a salon/​tech that doesnt even say thank you for the kind words or bother to text back.

Thanks Unilocal for helping me find this great little Salon in my neighborhood. I have been going to Valerie for nails for a couple months now. She pays great attention to detail and always gives me a perfect gel manicure. Always last until my next appointment 3 weeks away and could probably go longer!

Love this place! We just moved to Reno and you KNOW how traumatic it can be to find and break in a new stylist! Well, right off the bat I found the best stylist ever! Katy rocks. She listens to what I want and delivers. She is always on time and always smiling. Five stars all the way!

I love this place! Friendly, great product selection at good prices. My favorite ethitician is here too

I came in for haircut and color, and I was excited after seeing all the reviews. The staff were really generous, I liked how they would always offer drinks. Although, the lady that did my hair turned out really bad. I was trying to go for a rose gold color, and I liked how it turned out at first, but then my hair started getting lighter, and soon it was orange. I also told the stylist to give me a trim, and it seemed as if she didn’t even cut it. So I paid so much money, just so I could damage my hair even more. Never coming back ever again. I was really disappointed.

If I could give zero stars I would. I got a gel polish manicure and it was just a horrible job. I went to Caitlin and she was really sweet but just a shitty job. I do not recommend! There are probably other places that are better. Not worth $ 30. She didn’t cut/​clean my cuticles or nails. And when I asked her she said she would do it after she was done polishing. Uhhhhhh??? What? Who cuts cuticles and buffs nails after polishing? On top of that she missed spots when she put 2 – 3 coats on so they look dumb. How fucken stupid. I’m beyond disappointed and not satisfied.

This review is about hair & make up artist Katy S
Yesterday I had a last minute urge to cut my hair. I have been growing it out and was just tired how horrible it looked. My normal stylist which i love, wasn’t available and I did not want to wait. Normally last minute urges do not work out, so I checked online for top rated saloons and found TresImage.
I have had my hair cut this style (A line –bob) for years. I have had non stop compliments on my hair from the grocery store to work. Its crazy how much my co-​workers love it, its like as if I never had this style before. I believe the reason everyone love it so much this time is due to Katy cutting skills. My hair lays perfectly and has a bounce to it. All I did this morning was brush it, in the car on the way to work. I spend a lot of money on my hair and I am willing to pay for a good stylist, her rates are super cheap for the work she can do. Try her out, You would not be disappointed.

Got highlights, color and cut by Estella today and could not be happier. She added the Olaplex treatment and used a mild lightener on my very dark My hair feels and looks healthier then ever. She spent a lot of time making sure she knew what I wanted and charged me less for better results then I’ve had anywhere. So happy to have found her!

Dean gave me an AWESOME haircut and he knew how to style it and which products to use on my curly hair. Thank you!

My goal this year was to donate my hair to Wigs for Kids and Dean was the perfect person for that. I have been growing my hair out for over a year now to get the 12 inches I needed to donate. He braided it tightly, put the rubber bands in, and SNIP! This is the shortest my hair has been since middle school. I love that he was here to support me for such a monumental change. As a girl, my hair is part of me and it is a big deal to make that big of a change in my look. He made it quick and seamless. I am happy to have started out the year helping someone in need. If you need a big change, Dean is your man. Plan ahead though because he books up really quick!

Until I visited TresImage May 2014, I have never let anyone other my mom (hairstylist 30+ years) touch my hair. When a friend of mine, Shelby, started working at the salon, she booked my first appointment. Since May, I have seen Shelby about every 4 weeks to get my color re-​done and a trim. She is AMAZING! If you want a simple cut and style or a crazy re-​vamped ‘do, Shelby is the gal for you!
TresImage itself is a great place regardless; the ladies at the front desk greet everyone and offer water. The stylists are all friendly as well; if no one is at the front desk, any one of the stylists will check to see who you are waiting for and offer a beverage. While you get your hair done, you also get your choice of wine or beer. During the holidays, they even have special cocktails… YUM!

Nikki is the only nail tech I’ve consistently stuck with. She’s is amazing and I always leave happy! Truly no complaints.

Was happy after my first set and then it was all downhill from there. When I posted on a Facebook page looking for higher quality nail art Dominique/​Nikki began posting about an appointment I had with her highly unprofessional. I will not be returning.

Taylor L. is amazing. She has been cutting and styling my hair since she was in school and I followed her over here. She just keeps getting better and better. She always makes my hair look beautiful and shiny. I wish I could have her style it every day.
The salon is nicely decorated and everyone in there is friendly. The parking kind of sucks but other than that this is a great establishment.

I have been coming to see Dean for too many years to count now. He is always excellent and takes the time to figure out what I need. For years I kept the same hairstyle but after his urging we finally went for something new. He was spot on with what I needed and what would look good. I trust him with all my hair styling and cutting needs.
Parking isn’t ideal. When you book a late in the day appointment the parking lot tends to be full. Hey have overflow parking but it isn’t paved so on a rainy or snowy day it’s a muddy walk to the door.
The receptionists are always quick to offer a beverage when I arrive which is nice — especially when it is a hot summer day and they offer up iced tea!

Katy does my hair, and she always does an outstanding job!!! The girls answering the phone are very sweet and professional, as well! I will always go to TresImage as long as Katy works there!

Awesome full service salon! Steph does fantastic waxing and facials. You’ll feel pampered and refreshed. Both Risa and Estela have done my hair and both are true artists. They are probably the best stylists I have ever had work on my crazy hair. Fair prices and terrific services! Wish I lived here and could go there each month.

Rebecca is amazing at knowing what will look great and listening to what the client wants! I always leave happy!

I LOVE this salon! It’s in my neighborhood (sure, I’m a bit lazy), but why would I drive anywhere else? I do nails with Jenn, Reiki with Teresa, and hair with Heather. I feel like a million bucks when I leave the salon! Everyone is so nice and personable and professional. The shop is clean and trendy, and just gives out this warm, come-​chat-​with-​me vibe. LOVE it!
Breakdown — Teresa is an AMAZING Reiki therapist. She is so gentle and kind and insightful. I always feel so much better after visiting her!
Heather did a fabulous job with my hair — and I’m picky about my hair stylist! She really listened to what I wanted, didn’t talk me into a crazy ‘do, and found something that flattered me. She even spent time showing me how to style it. I got SO many compliments after my cut and style with her!
Jenn spent the time to listen to what I wanted for nails. I cannot do fake nails, I type too much, and rely too much on my fingers for cooking! She tried a gel on me, and I am so pleased with the results. Her pedicures — WOW WOW WOW! She is so friendly and open, and the massage part of the pedi was to die for.
I can’t imagine any of the professionals working here would be anything but fabulous.