Studio Phi Salon and Spa

Walking in I wasn’t immediately greeted due to it being busy at the front desk but once it calmed down, the receptionist greeted me then brought me water. It was really busy since I went in the Monday before Thanksgiving so I did have to wait a few minutes for my brow appointment.
Chloe is honestly incredible! They call her The Brow Doc for a reason. I had some serious caterpillars above my eyes! She was very honest and listened to my preference. My brows came out even and perfectly shaped. In my past experience with other places, one brow would come out with a high arch while the other would be shorter and rounded. So i was amazed to see them exactly the same. I recommend Chloe to everyone looking for true beautiful brows because she has the magic touch!

I love Studio Phi Salon, Luca has been my hair dresser for 10+ years. She is just awesome, all the lady’s are so friendly and the receptionists are so attentive

Luca Lueamrung and Stephanie Bosco are amazingly talented experts! I’ve followed them from salon to salon for over 15 years! Luca’s cut, color and hair styling are perfection. I wouldn’t trust anyone else with my red hair. Stephanie’s massages and reflexology keep me moving for another month. Her lash and brow tinting keep me looking as young as Luca’s styling. The front desk staff are friendly and knowledgeable, always available to bring my glass of wine! Andy Media and Kimmie’s gel pedicures are beautiful. I’ve been at Studio Phi since it opened, and plan to remain a loyal client. Try them, you’ll love Studio Phi too!

This place has awful customer service (SO RUDE!) and Lucca who is supposed to be a «color specialist» FRIED my hair when she bleached it. Caution: DO NOT WASTE YOUR MONEY HERE!!!

I love this spa and have been going to Stephanie for my facials, waxing and microdermabrasion for over 10 years! She is so professional and has great energy!

Brittani is the best hair stylist in town. I was a long-​term customer of Crush (2 years), Aslan (3 years) and Ageless Zone (5years). After getting exhausted by stylists and salons that did not appreciate their clients and acted like they were doing me a favor, I found Studio Phi. It is in an excellent location and it is a beautiful salon. They are professional, courteous and high-​end. Brittani is a pleasure to work with — kind, very professional, fast and she does a beautiful job. I could go on forever, but I don’t feel the need. Just know that you are in great hands with Brittani and Studio Phi.

I just recently visited Studio Phi, at Plumbgate, for the first time for a cut. The salon is so cute, has a wonderful atmosphere and is in a great location. I had my hair cut by Hilary, and she did an amazing job! She took the time to do it right and make my hair look beautiful, without taking so long I got impatient! She is so sweet and friendly, and I love my hair!.. I will definitely be back to Studio Phi to see Hilary again!

Studio Phi is in a great location at Plumgate. It’s got a nice vibe with plenty of room and no obnoxious loud music or people. I got a cut and color (red — not an easy one to get right) done by HILARY and absolutely love the work she did. Reception was very friendly and efficient and I love that they do text confirmations. I will be back!

I’ve been to Phi twice so far and loved both of my experiences there! My first appointment was with Kelly for a hair cut and my second appointment was with Lindsey for highlights. I ended up scheduling with different stylists simply because I wanted to get my hair done ASAP. I’m really happy it worked out that way though because I now know Kelly gives great haircuts and Lindsey is awesome at coloring. I seriously think Lindsey did the best coloring job ever. I have had highlights done since I was 15 and I am now 28, she’s the only stylist who has managed to do exactly what I asked for. I showed her a picture and we talked about my natural hair color and voila! She added a lot of dimension and brightness to my naturally black hair without too big of a contrast, making it look as natural as possible! I definitely got my money’s worth and definitely recommend this place!

Terrible customer service. I got a Group-​on to try out the mani/​pedi before my graduation. When I called Kelly was booked out for months because she allowed too many.
I called hours before my appointment to see if I could cancel because I’m am extremely ill. They did not call me back until after my appointment started to tell me that I needed to cancel 24 hours in advance and they would not honor the group-​on. If they would have called me earlier I would have gone in anyway instead of losing my money and appointment altogether. So why didn’t they call me back in time? Because Kelly already filled my appointment with another customer. So she lost no money or time but did will not reschedule with me or honor the group on, because she simply didn’t want to. If she really wanted to gain new customers with the group-​on why did she treat me so poorly? I’m not a group-​on I’m a customer.

I was so upset :(
I couldn’t even get anyone to call or email me back to schedule and appointment. Business must be booming?

The studio itself is very nice and comfortable. I reeived a gift certificate and tried them, as opposed to my normal salon. Their prices are moderate in comparison to others, not super pricey but not reasonably affordable either. The nail tech, Alex was very nice and did a excellant job and the nails lasted a along time. I experienced a few issues that would make it where I wouldn’t go to this facility again, if I was to pick on my own accord as opposed to it being a gift from a friend.
1. When I called to make the appointment, and inquired if they offered gel tips and different color techniques-​the girl who answered replied «I think one of the girls do» I made my appointment and when I arrived I was surprised to find out all of the techs offered many different colors and techniques– a selling point they may want to offer if they want to cater to more than the manicure clients.
2. The receptionists/​front desk girls did not offer a greeting upon my entering. They were friendly after saying what I was there for-​but initially it was a very luke warm welcome.
3. I would have to say the most off putting thing to me, was that as I had my nails done the two girls in the back nail stations proceeded to gossip and talk the entire time. They had no respect for the other girl’s clients. Plus the topics of their customers who were always late, the time it took for another client and other topics I thought were unprofessional. In addition when one client showed up for her appointment– the nail tech was painting her own nails and said «oh don’t worry your not that late»
I am pretty particualr about custimer service and when I go to spend $ 100 or more a visit I expect a little bit more.

Love this place. It’s gorgeous and very clean. I’ve been seeing Jena for my nails for years and she does an amazing job and Kelly has been doing my hair for several months now and she also does an amazing job. I have never had a better cut, style and color job by anyone! Both of them are great people and so easy to talk to.

After first giving my pedicure at Salon Phi and Spa I thought myai pedi was wonderful. By the second day the polish had chipped and bubbled… Andie, read my Unilocal comments and offered to come back in and have it redone… VERY GOOD CUSTOMER SERVICE!
I was able to get in today an she redid it and it is perfect. She did not charge me, but I did give her a tip since she was so very nice.
My toes look great for my trip… and Andie was wonderful. She said if that ever happens again to call her and she would be happuy to redo it.
I still feel the prices are way more than they were in Scottsdale. But Andie is a wonderful person…
Just to know that she checks Unilocal and is more than happy to correct any things thing that you weren’t happy with says wonder.
Andie is wonderful!

I’ll second all of the others: Robin gives the BEST facials AND does amazing brow waxes too. She is knowledgable, kind and generous with her time. Seriously the best facials I’ve ever had. Can’t wait for my next appointment. :-)

I love this salon. The stylists here are all friendy and happy! Not snotty like you sometimes find at other places. Lindsey can make any type of hair amazing. Thick or thin, you’re in good hands with her.