Soak

From the moment we walked into SOAK, my mom and I felt welcomed and very comfortable. My mom is disabled and they made every accommodation to make her timefantastic, which I am so thankful for. Kaylee did my nails and I loved them, and my mom adored her pedicure as well.
When we left, we both said how happy wewere to support a local business. Thank you, SOAK, for a wonderful experience!

I am updating my review and leaving only one star for this reason. Was messaged by the business telling me someone would contact me from the salon based on my 3 star review and for the fact that my gal wasn’t that good, I was never contacted That was 2 ½ weeks ago. So just as I thought would happen from the way the nail tech at Soak dug into my nail, not one but 2 ingrown toenails. Got a pedi today from Lucky Star and this gal said, «what happened, do you like your nails rounded, they are very short on the sides, it causes ingrown nail.» Ya think? Weird rounded cut job — not just square the way I originally asked for my pedi At the most I go 2 ½ weeks in between pedicures and have never had an ingrown nail. So based on that and the fact that the business didn’t bother to follow up with me, one star is too generous based on how painful my nails are from growing into my skin. Perhaps better training with the gal, I don’t know but don’t message a customer saying you would contact them and then not follow up.

Kira was a great nail tech and for the most part all of the other staff was very nice and helpful! I had a great time this time and will be back to see Kira!

Such an eclectic cute place with really nice people. Great manicure, just wish I lived closer!

Received a gift card for Christmas and had never been here. Had a bit of trouble when calling to schedule, kept getting transferred and call drops, but eventually got an apt set up. Went to the 2^nd St location, parking was limited and streets were icy, so it was a bit of a walk in ice, no biggie. Had a pedi and gel toes with extra art and bling added. The tech was quiet, but very nice, she did a great job, believe her name was Megan. Loved the bowl with marbles and massage, was lovely. My toes turned out great and still look awesome about 1 month later. Price was about $ 85 + tip, a bit higher than normal, but relaxing setting and great service, so I would go back anyhow.

I love this place! I take all my friends and family here when they are in town visiting, everyone loves it! And I have gotten my shellac mani/​pedis done here sense I moved to reno 3 years ago. I always go to Rose, she is the best!

I decided to book a Seasonal Mani/​Pedi at Soak, and had a great experience.
First: My pedicure came out painted better than my manicure. That wasn’t an issue persay, but it was something that I noticed.
I don’t blame Soak for this, it was just the nature of having two different nail techs working at your feet and at your side on your fingernails simultaneously. So, in other words, it was fine.
The Pink drink that I had was amazing. Even if I wasn’t getting a manicure with a libation included, I’d pay for it anyway. It was truly that good.
I think that Soak has a great concept going, and although I loved coming and experiencing the magic that is Soak… it’s something that will be reserved for very special occasions due to the price. $ 100 for a seasonal mani/​pedi with two drinks included is too much for this single girl to pay more than once every blue moon.

I usually go to the south Reno Soak, but today I decided to try the 2^nd street location. So happy I gave this location a try! Kira did my nails and Rose did my friends. We were thoroughly impressed. My gel mani came out great and Kira did such a great job taking her time on my previous gel that seemed to not want to come off, rather than just ripping it off. Rose did my friends nails– acrylic removal, gel manicure, and 4 hand painted nails totaling at 90 $ which seemed a little excessive, but she felt was well worth the price! I have an appointment to go back in a couple weeks for a pedicure & another gel mani! Thanks for the awesome experience.

My aunt and I were pampered by the kind and friendly girls at Soak. Wonderful, cleanly, exciting (foot mask?!?), and boozy (double points for this). Plus an extensive color selection. My toes look great still, several weeks later. Well worth the price… a high-​end experience compared to other nail salons in Reno.

Had a wonderful pedicure experience. Very comfortable, nice, fun and very professional.

After working downtown during the Hot August Nights week, my feet were exhausted, achy and ugly! A few girls whom I work with and I decided we were in desperate need of some relaxation! I booked an appointment for three of us to come in Monday afternoon. The receptionist was very friendly and ensured the three of us would have a great experience together!
When we arrived, we picked out our colors, and immediately got started on time. The gal doing my feet brought out a metal basin that had marbles on the bottom and hot water. It felt incredible! She scrubbed and polished my tired looking feet, making them beautiful again. The ladies served us cocktails, which is genius, and really took great care of us. My favorite part was the incredible massage we got on our calves and all over our feet! At one point it felt so good I completely forgot what I was saying! Overall, we were all thoroughly impressed with the spa and are looking forward to our next «manager meeting» there!

Very relaxing afternoon getting pedicures after a busy busy weekend at work. These ladies pampered myself and my coworkers while we gabbed and drank their signature cocktails! I had the «Nova,» a glorious vanilla rum martini and it was delicious! My toes are beautifully dark purple and my feet and lower calves feel wonderful after the little massages they gave us. Not too pricey either for the quality work we received. We will definitely be back!

The place is super cute, but the service sucked. There are too many girls working there straight out of beauty school. They just don’t have the experience they NEED. The girl that did my service with a simple pedi seemed like she had no idea how customer service worked. I would recommend a chop shop over this place.

Went to Soak off of 2^nd Street for a pedicure with a friend. It was really nice and cute in the building. Had the upgraded pedi which was so nice on my feet. I felt that my feet were moisturized but not overly oily and the nail polish work was nicely done. I will definitley go back and will try their signature drink!

The SOAK on 2^nd street is located in the most adorable 1920s style building. There are plenty of parking options not far from the entry. It’s a fun place with cocktails and a retail area with jewelry and purses. I love that they don’t use the shared foot baths with the jets; they use bowls that are sanitized after every use. Another great thing about this business is there’s no strong acrylic smell (they don’t do acrylics here), so you can actually breathe when you’re getting your nails done. All of the nail technicians here attended school and are state certified. My nail technician was Elisa, and she was friendly without being overly chatty. She did a wonderful job with my manicure and pedicure, and was very detailed about the process. I will request her when I schedule my next appointment.

Celebrating my 12yr old twins girls, bday they got the diva in traning manis. and absolutely loved it. my sevice was a shellac fill and great. this was our first time and will be back. definitely my new nail salon.

My step daughter and I went in for the 2 for 1 seasonal pedicure special last night. The nail techs totally rushed through the pedis. We had the latest appointment slot, so maybe they just wanted to go home, but both of them rushed. They were not very friendly, they just seemed put off by us. The work was sloppy. I went home with polish on the skin of two of my toes. It was the quickest pedicure I’ve ever had.
Further, I used to be a nail tech. I know what to expect, and it was not a wonderful experience like it should have been.
I’m taking my feet elsewhere.
Maybe I shouldn’t be so harsh, because I got my nails done recently at SOAK and they turned out beautifully.

Great place to go and get your pamper on!!! Plus you can drink at the same time! Elisa is fantastic!

I had the pleasure of getting a mani & pedi for my wedding a few weeks ago. The interior design of the salon is lovely and refreshing. Every person I interacted with was very pleasant and professional. I booked a room w/​some of my bridesmaids, and we all had a great morning. I had the French 775, and it was DELICIOUS! I did NOT expect that refined, well-​balanced cocktail at a nail salon! My nail tech was very nice and communicated everything she was doing. (I was a mani/​pedi virgin before my wedding day.) She did a great job on my fingernails, but I think the toenails came out a bit Frankenfoot-​ey for my personal taste. That being said, I am curious to check out a few other salons in town, but I definitely recommend SOAK to anyone. It’s a Reno classic!

What a great place! From the friendly welcome, to the cozy space, to the professional and courteous technicians, it was a well needed relaxing way to start my day.
This place had been recommended to me by the person who cuts my hair. I also checked out the Unilocal reviews, and am so happy to say that it was all good advice.
I arrived a little early, for my first thing in the morning appointment. No problem. I was greeted enthusiastically by Eric who said to make myself at home and take the time to look over the very wide selection of mail colors. He pointed me towards two brand new collections that they just put out and even helped make some recommendations. I was seated in a very comfy armchair and was offered something to drink.
Right on the dot, Lisa came in and started right to work on my very badly neglected feet. Her friendly, easy manner and professionalism made the entire hour quite relaxing and enjoyable. They use stainless steel tubs for the soak (yay) with marbles in the bottom for a soothing soak. She used a pumice stone rather than a planer on my feet which was much gentler. A brown sugar/​olive oil scrub followed. She gave my feet and legs a massage that was just perfect. There was a hot towel wrap in there somewhere. I think my legs turned to butter in the process. After all of that, she painted my nails, and they look great.
Throughout the entire time Eric and Lisa checked on my comfort and preferences. I am looking forward to my next visit. I will most assuredly be back!