Smartphone Traders

This company is literally committing fraud & false advertisement. I sent in an iPhone 6s 64gb that stopped working when I did the iOS update. I had this phone for maybe 2 months before it stopped working. Given its condition (Unable to turn on), the website quoted me somewhere between $ 250 – 300? I finally received my check in the mail today, & it was for $ 36. Are. You. Effing. Kidding. Me. $ 36? I wish I would’ve read all of the reviews on here before using this bullshit company, I could’ve gotten $ 50 from gazelle, at bare minimum. DO NOT, UNDER ANY CIRCUMSTANCES, USE THIS COMPANY. They are GARBAGE.

I wished I read the reviews before I mailed my phone to them. They are definitely a scam business!!! I was quoted a little over $ 100 for my Samsung Galaxy 4 and got $ 8.00 in the mail. I was so upset and called them the next day when they opened up at 7am. They wouldn’t send me my phone back saying that it was sent to the recycling center. They sent me emails and send I didn’t respond in time to request my phone back, but I never received anything in my Inbox. I finally checked my Junk Mail and found an email from them just saying that they received my phone and will be sending a check shortly. No description of how much or anything much. When I argued with the manager about how they do business, she finally gave in and sent me an additional $ 17.00. So a total of $ 24.00 for my old phone. I really just wanted my phone back and was willing to return their lousy $ 24.00 back. Whoever owns and runs this business definitely has no morals about how they treat their customers or run their business. I’m definitely reporting them to the BBB next. HORRIBLE DOUCHE BAGS!

If I could give a –5 stars I would. This business is a SCAM. Stay away form it! With the info I provided on their website, the quote for my iPhone 5S was $ 99. They were very prompt to send me a box with prepaid postage to send my phone. Very strange that they ask not to erase your phone, that «their professionals» would do a complete erase of everything on your phone. Sure. Obviously I erased my iPhone completely before sending it. Once they received it, they emailed stating that after inspection the phone was worth 9 dollar, 9 dollars!!! How is that even close to $ 99? I asked them to please send my phone back, I will sell it somewhere else. I didn’t get a response to my email instead a Paypal deposit for the 9 bucks. I will also be filing a complain with the BBB. If I don’t get my phone back ASAP also will proceed legally through small claims. This place is a SCAM!!!

Their business practice is misleading and deceptive, and they provide false representation by making outrageous offers on their website just so you will mail them your electronic device and then bank on you not reading their exact terms and conditions. They claim they never receive your emails. They make grandiose offers with the intent that they will not actually uphold their offer. Also doing business as several other websites.

Quoted $ 200 on their website. Offered $ 28 post-​inspection with no legitimate reason. (Oh, they say the $ 200 was for a brand new phone. A-​how many people send them brand new phones and B-​why does the web site fail to mention that fact). It’s clear they hope you don’t reply and after the stipulated 5 days waiting period they’ll issue payment. Called customer service and offer magically went up to $ 100, then $ 125 when I still refused. They finally called and offered $ 135 before mailing back to me. I subsequently sold to a reputable dealer who honored the price they quoted on their website.
This is a total bait-​and-​switch hoping to take advantage of people who aren’t paying attention and don’t react quickly enough.

Sent them my less than 2 yr. old iPhone 5 in very good condition. They just emailed me they were sending me a check for NINE DOLLARS. Are you freakin kidding me? I told them to MAIL MY PHONE BACK! This place is a RIP OFF. I would never recommend it to anyone.

They quoted $ 99, and upon inspection they will let you know what the price is. Well I received the email and was stated I will receive $ 12, far less than expected. I called and customer service department is wonderful. Melanie in the purchasing department worked with me and was able to offer a reasonable amount.

I expected some bait and switch. But the level was abhorrent. I sent them a brand new Apple 6plus in mint condition which they quoted me $ 400 over the phone. After having me mail my device so they could «inspect» it, it’s now apparently worth $ 56. Yep. I asked for my phone back which I will now have to pay for postage. And we’ll see how that goes. Some real shade going on.