Overhead Door Co. of Sierra Nevada-Reno Inc.

These guys are awesome. After trying for weeks to book an appointment with a different company, I decided to give Overhead Door Co a call. By 9:30 am the next day, my garage was up and running! The gentleman who helped me was very friendly and informative, and I was surprised by the affordable rate considering they drove 45 minutes just to get to my house. I definitely recommend their services and will be using them again in the future.

What a great job they did for me. Repaired everything on the same day. Saved me a lot of time and effort. Would definitely use them as my go to garage door people.

Don’t bother with calling for an emergency.
They worked on my garage door in November 2014.
Replaced both springs. Charged 195.00.
Today the whole thing is coming off the track. Gonna fall and hurt someone. Made emergency phone call at 9am. Still no return call. I called George and sons. They will be at the house before noon.
UPDATE 6−1−15. I still havent received a phone call from these people. George and Sons took care of the problem in absolutely no time.

The service and staff are wonderful. They met all of our needs and superseded our expectations. My wife changed her mind on the door design about 3000 times and I never even saw a wince from an employee. Overhead Door is a company you can trust and it’s obvious that this location is owned by a caring and compassionate family that values both customers and employees.

Honest company. Called the emergency number last night for what was an easy fix (I’m pretty clueless when it comes to repairs). They could have made an easy $ 150 but instead walked us through the problem via phone at no charge. Would definitely contact them with any future problems.

They came, they saw, they fixed…
We recently purchased a home and thankfully our awesome realtor Tom Reardon gave us one of those home warranties. Within a month, the garage door started acting up. I submitted a warranty claim and within hours someone from Overhead Door called to schedule an appointment. They were very accommodating and had a technician available on short notice. They were equally accommodating when I had to reschedule last minute due to a business issue.
The technician arrived right on time and immediately identified the problem. He had all the parts on hand, replaced the faulty gears, and lubed everything. He was very good at explaining to me about what I should do for periodic maintenance and sold me a can of the proper lubricant for 8 bucks.
I’ve only used them once but they definitely earned a 5 star review and I’ll use them again when the time comes.

Could not be any happier. Came home to a garage door that would only open 2 feet. Called Home Warranty company at 10am. Got a phone call from Overhead at 11:30am, and he was at my house at 1pm. Replaced a spring in a few minutes and it works great. Would HIGHLY recommend

Totally satisfied and impressed. My initial phone call was handled by a courteous and efficient woman. The service tech was early, also courteous and professional. He stayed with a difficult situation on a Wayne Dalton opener pairing with home link until he was successful. I am totally sold on this company and when this sorry Wayne Dalton opener blows craps I know I will have Overhead install the new opener and hope I get the same service person.

Our garage door stopped working and Overhead came out promptly to repair it. They had originally installed it about 9 years ago. The technician said it was installed incorrectly and that’s why it broke. He called to make sure there would be no charge, but they charged me $ 86.00 for the service call. I paid it, but was not sure it was fair.

These guys are great! We bought a new house that had two previously installed overhead garage doors, but the doors were not working properly. I called and spoke with Dee several times who spent a considerable amount of time walking me through some troubleshooting steps and when that didn’t work she explained the options to me.
After a couple of months I finally had time to call her back, she remembered who I was and what the issue was. I stopped in to pick up some parts and after talking to them decided just to have them come out and do the service.
They worked me into their schedule the same day, were on time and highly professional. The service man Juan, explained to me what all he was doing and fixing, and answered all my questions. They are very professional and I would highly recommend them to anyone.

In my line of work, I am always fixing or replacing garage doors and garage door openers.
Just to give you an idea, I’ve used them about 160 times since 2007. I just counted.
I used to use several local (Carson City) garage door fixers, but they weren’t very reliable. One day I got a wild hair and started using Overhead Door Company, and I never looked back.
They always show up when they’re supposed to and I rarely– if ever– have to send them back for a «do over.» They are reasonably priced, quick, and they stand behind their work. I don’t know what else to tell you. I’ll tell you what I DO NOT like about them.
I wish they would wear snazzy, pressed uniforms with caps and shoulder epaulets. That would be cool. If their trucks all had custom mag wheels and spoilers, that would be kinda slick. And I wish they gave away free garage doors.
Other than those minor shortcomings– which I hope to see addressed very soon– I think you’ll be very happy to use them on your garage door.