Keith’s Kars

I went to Keiths’s Kars yesterday because they have a LARGE selection of travel trailers on the lot right now. I was greeted immediately by Keith himself and given specific and accurate information on the trailers I asked about. Then I was given free reign to walk the lot and look at other inventory that wasn’t visible from the street. Personally — I enjoyed the freedom to explore and compare the available trailers and THEN go ask questions with no sales person hovering. I’ll be back to Keith’s — as I continue my search.

I went by this place to take a look at a car that I had previously seen online, went into the office and no one was there, stood outside and waited until I asked (what appeared to be their mechanic) if someone could help me… he said the owner would be back in a minute but he would get the keys. When the owner showed up (Keith) he seemed completely uninterested in making business, as most women I don’t know much about cars and as he explained that this was a rebuilt title I asked a few questions and he seemed frustrated to answer anything telling me he had already explained what I asked. Everything about this dealership made me uncomfortable. Beware of this place! Something just doesn’t feel right and Keith came across as the type of guy who just wants to make a fast sale and not about selling you a decent car. I know dealers are looking to make a profit but at least make a little effort… I ended up going to Budget Motors not far from there that same day and got a great deal on a better car, great customer service and no uneasiness.

I am writing to tell my experience with Keith’s Kars. I bought a 1997 GMC Jimmy in the beginning of February. Paid $ 5300. cash and received no thank you at all. Unless you think one as you are half way out the door is enough for $ 5000 + ! I believe that the small gesture of sending a thank you card when doing business with someone that could have went anywhere speaks volumes.
When I looked at the vehicle it was making gurgling sounds. I was told by the mechanic that does all the work that it was air bubbles or air pocket in cooling system nothing major. Either he is a pathetic mechanic or a bit fat liar. I have driven it less than 200 miles with two trips to Reno, I live in C.C. and already had to replace the intake manifold gaskets. And this is the vehicle «his sister has been driving to and from Carson City for several weeks. The gaskets were in bad shape and when I got Jimmy back gee the gurgling was no more. Honesty is always the best policy. It wouldn’t have for certain been a deal breaker. However I now feel compelled to express my disappointment in you Keith. Your name is definitely not on Jimmy luring others in cuz it looks good. I will no longer tell anyone where I got Jimmy. If you read this though, bring a mechanic.