Heritage Bank of Nevada- 7 Locations

Wow, this place has impressive service! I stopped in to discuss financing options for my business and the staff was amazing. Even though the bank didn’t offer lending for small startups, Paula Cobb spent far more time with me than I ever could have expected pointing me to various business resources. Paula even called another bank on my behalf to ask about their offerings to see if it might work for me. With this level of commitment to their customers, I fully expect to setup my business checking account at this bank. It’s no wonder why they have such stellar reviews; they treat you like you’re their most important customer no matter who you are.

What a gem this bank has become. Newly remodeled building. Offers all the usual banking services. Also Checking accounts specifically for seniors. The lobby offers a little sitting room with reading material. The clerks and tellers are all very friendly and accommodating. Offers a drive-​thu teller. I am a stop on the way to work kind of girl and appreciate the 8:30am open time. Very easily navigated in the large lot near Plumb and So. Virginia.
Closed Sat. and Sun. Open 9 – 5 Mon. thru Thurs… 9 – 6 Fridays.
Drive Up Hours
Monday — Thursday 8:30−5:00
Friday 8:30−6:00
Online banking available also.

I have always had good experiences here. The tellers are always very pleasant.
Today I would like to give a shout out to their fraud protection department! They called me questioning three transactions. One for clothing from China, one for something to do with surfing, and a address verification. Clothing from China is not my thing, I could not surf even if I wanted to, and I will have to call to find out about the address verification. They put a permanent freeze on that card so I have to have a new card issued. It will take 7 to 10 days to get my new card, but that is a hell of a lot better than having money taken out for purchases that I did not make.
Thank you to the fraud protection department for being on the ball!