Caughlin Athletic Club

I have a billing dispute that has gone on since March of 2015. Trying to cancel your membership is almost impossible. The accounting and management department lack follow up and don’t help at all.
The club was inconvenient and dirty. Nothing has been updated in years and the machines are broken. The kids club is always closed.
Caughlin club decided to turn my disputed account over to collections and they want to take me to court over $ 202! The club is desperate for money and clients. This is an overpriced tennis club that even the neighborhood rejects.

Absolutely one of the worst athletic clubs I have ever been to. I got a membership a few years ago for my birthday. This gym is horrendous. The General manager is truly a heartless, soul-​less woman who hates life. Very rude. Now onto the gym itself. More than half the cardio machines either do not work or they have very poor maintenance. The basketball court is always so dirty. Dirt, grit, and grime is always a common sight to see on the court. The rims & backboard rusted out & broken. The pool is always freezing and also has sand & leaves in it? Very poop management, maintenance, and all the other little things. This place is a joke. I do not recommend in the slightest

I go mainly for convenience, but I do like that every elliptical and treadmill has it’s own TV and I can change the channel. There have been several times I’ve gone that either the TV, sound, or machine itself isn’t working for several different machines before I find one that works. The pool is great in the summer, can you can enjoy a cool brew outside at their snack bar!

I used to be a member there but found I really only used the membership for the pool during the warmer months. Enquired about a «summer-​only» pool membership, but they do not offer that. I don’t use any of the other features there, so it would be WAY too expensive to get a family membership we would only use for 4 months. Please consider a summer pool membership for people like us! I know it is heated in the winter too, but I have no interest in swimming when it’s cold, unfortunately.

Their motto should be «Caughlin club hates kids.» I have never seen kids yelled at so much for either just swimming and minding their own business or minor typical kid infractions in my life. The facility is sub par at best. The locker room by the pool rivals that of my junior high. The food is decent but takes forever. But it’s the service, or lack thereof, that really makes Caughlin Club the worst experience ever with kids. My husband was one of the first members. We’ve re-​upped our membership on several occasions thinking that surely the convenient location could make it worth it. But no it does not! I will continue to avoid this place and drive much farther to go anywhere but here.
Holly K — your review above is SPOT ON! Having dealt with the «M» that you refer to, you are completely right the the only place this women should work is in a prison camp. After being members for 22 years and after being yelled at by the Clubs membership manager, we were actually forced to physically come down and pick up what I can only assume was an old fashioned ditto copy of a cancellation form in order for them to eventually cancel our membership. We cancelled because of «M».
If you are a shareholder in this club and reviewing these reviews, you should definitely consider firing everyone and starting over. Everything bad about this Club trickles down from management.

By far the WORST customer service my husband & I have experienced! If you like to be talked to terribly then this is your gym! The general mngr is awful, she must sell a great membership to the caughlin community only to dog them later! BEWARE even the owners Craig & Brett also owners of Tanemera do not care how she treats their paying clients so dont waste time with them take it to social media where it counts most these days! The ONLY thing this place has going for it is the Kids Club,& tennis! Don’t waste your $$$, there are plenty of better gyms who hire managers that actually don’t lack social skills! ‚)

We’ve been members of the Caughlin Athletic Club for several years and are quite happy with our experience. The club features several well run tennis programs, excellent tennis courts, and a nice cardio theater and free weight area. There is also a heated pool, hot tub, sauna, and an indoor basketball court. They also offer tennis lessons and various exercise classes and have nice little café. Weekly social events are also held, although we don’t usually go to those. I knocked off one star because it seems to take them a long time to repair certain fitness equipment when someone breaks it, but other than that I really can’t complain about the place.

overpriced
shitty hours
bad management
basically a fitness club for ignorant rich people