Bobo’s Mogul Mouse Ski & Patio

We just spent 2.5 hours at bobos getting my husband snowboard boots, bindings, pants and a jacket. The amount of time spent there had nothing to do with the quickness of service but just tells you how patient the staff was with my indecisive husband. Taylor spent tons of time helping my husband find the perfect boots and bindings. He was super knowledgeable. He took the time to figure out how my husband likes to ride then suggested gear that complemented that. We went to a box store the night before and no one offered to help us. Even if they did, I’m sure they could not give the technical expertise Taylor did. Taylor then took the time to put the new bindings on the board as well as bindings for my son. He discussed the placement extensively and had them both stand in them when he was done to make sure they were comfortable with the stance. We then wandered over to the clothing department. Nikki helped my husband find pants that fit they way he wanted and also enough pockets. While he was trying them on, she went above and beyond entertaining our children by listening to all their jokes and tongue twisters. Thank you bobos for the great experience!

The staff at Bobo’s has always been friendly and more than accommodating. The last time I was there, the associate helping me (I think his name was Jake), spent over half an hour making sure that my significant other’s boots were fitting just right. This was her second time skiing, and boot pain was an issue for her last time. The fact that he was so willing to spend time to find just the right fit for a 1-​day rental is huge. I wish I could remember everyone else’s names from my other visits, since they have all be very patient and helpful every time. Cannot recommend highly enough!!!

I just bought a new pair of ski boots after 15 years… And what a good experience it was! I was up skiing in Tahoe and a friend of mine that lives in Reno insisted that we go to Bobo’s because it is a ‘locals’ place and has good prices and selection. As soon as we walked in to the ski boot area, Jackson Hogen (also editor for
) was there to help us. It was not just a ski boot buying experience… It was also filled with entertainment and learning! An example of one entertaining moment… After finding the perfect boots that felt like Heaven I looked at my friend who was not able to go skiing with us the next day and I said, «I so wish you would be going skiing with us tomorrow!» and Jackson looked up from my boots and said, «That would be nice but I would only be with you the first 30 seconds and then I would leave you in the dust…». Too funny!
My foot is a small size but wide and my calves are big so I don’t fit into every ski boot comfortably. Jackson had his work cut out for him but was able to find the right boot and I only had to try on 5 different boots. I have been looking for awhile and no one had my size in what I needed. I also tend to lean forward in my boots and need a stiff boot. All this was in the boots I purchased. When Jackson fitted the perfect boots I thought they were going to be really expensive but these were last years model and were a very good price for the boots that I bought. Jackson was right… I had the best day skiing yesterday (and the snow was EPIC). My feet were never in pain and they felt great at the end of the day. I also got new socks… I highly recommend Bobo’s but really Jackson Hogen!

I purchased some expensive ski boots there. After being on the slope the ankle on my left foot hurt due to pressure points. I did go back to have the boot adjusted. One of their employees, an Asian male guy, took a hammer knocking on the boot and ask me to tell where exactly it ‘hurts’. I couldn’t really tell and he started to treat me like a little kid and making snide comments. After this continued I just walked out. I now ski with the boots relatively lose when I am on easy slopes and only make them more tight when going down the chutes where I need better control. I will never buy from them again for anybody in my family.

I was a fan of this shop and would go often, but I refuse to give them my business anymore. They tell you they will pull up your information and call you back, but they put everything in a massive folder and take years to find anything, and then never end up calling you back. It is 2016, I have seen the computers in the shop, they have a bunch of college kids working their, update your system, because it makes it seem like you guys just do not care. They will give you destroyed rental gear without thinking twice about it, and you’ll probably only find whats wrong once its late at night and they’re closed, so you get to the mountain that much later cuz you have to go back and deal with them in the morning when they open. The old guy that works there inspected a pair of boots he was going to rent to a friend, and when he handed them to me a whole section of the boa lace was off the boots brackets. HE INSPECTED THEM BEFORE HANDING THEM OVER TO US. Ended up giving us a pair of bindings with a broken baseplate as well.
Some of the people here are great and nice, but most of the time that little guy and that old guy just disrespect their own customers and act like that is the norm. Do not be surprised if you find yourslef waiting 20 minutes for someone to even acknowledge your existence. I am all about supporting local shops, but my business will be taken to south lake and truckee, reno has no good snow shops. I will gladly order off any online retailer before going back into bobos.

The service is nice, but they could do with an upgrade of their inventory management system (if they even have one). When we came in around 6:00pm, they were warning people that they were out of inventory and were not likely to get anymore returns, as they close at 7pm, and people who had rented before are likely to have gone to dinner, and will be returning at 10am the next day before getting charged for the additional day.
Given this, they almost need twice the amount of inventory to satisfy the demand, as half of their inventory will always be out. Or they should change their pricing structure so that people will be incentivized to bring the equipment back on a certain day, so they can forecast their supply. (For example, their daily rentals are $ 25 dollars a day. Instead of charging per-​day for whenever the equipment is returned, if they charged $ 45 dollars up-​front for a two-​day rental, they can know the equipment is coming in in two days, instead of having no idea.)
Also, my sister got a faulty boot (after they had given her boots of different sizes, one a size 5 and one a size 4). We had to come back at the end of the first day to replace it for our second day. To compensate us for the trouble, they gave her a new pair to wear for the rest of the rental. What would have been more compelling would have been a discount on the rental…
But in the end, renting here is still cheaper than renting at Mt Rose without a special package. Mt Rose rental is about $ 49 dollars a day ($ 41 for each subsequent day)

Bobo’s is a very solid local ski shop. When I moved to Reno, I came here and they spent a god deal of time with me fitting boots and matching skis. Three years later and my setup is still going strong (and spent a LOT of additional money here) so I have a lot of trust in what their employees recommend. You can get some good deals here if you’re willing to buy yesteryear’ equipment.
I do wish their return policy was less-​restrictive because it’s tempting to buy gear at REI when I know I can return anything for up to a year afterwards. At Bobo’s, there are no returns on certain types of gear and others you only have 5 days to get a refund! That’d be my only gripe as it causes me to go to REI for gear I think I may need to return.

I just wanted a pair of snowboard boots I could afford as I don’t go often, but enough I didn’t want to rent. I saw a pair I liked, but said they were too small. They just need to break in, says the salesman. Ok, what do I know.
This lead to the worst day on the slopes ever. I was in excruciating pain within hours. Left early, which I never do.
Worst experience ever. Will not return again. I don’t recommend you go either.

Wild prices, not a great selection unless you are actually buying skis or boards. If you are looking for outerwear, goggles, or any ski accessory sporting good stores are your best bet.
Patio furniture here is ridiculously over priced too. Like $ 1000 for a very regular bench. People with too much many shop here for patio furniture, because for similar quality they could go to Costco or SAMs club. Or for similar prices they can have something custom built for their patio. Awful place if you make less than $ 500k annually. And if you make $ 500k annually and you shop here it’s just to flaunt your money.

I had a great experience at Bobo’s yesterday. It had been dumping all night and they were busy as people were gearing up and getting ready to head to Tahoe for some fresh pow. My man THEO was setting up another customer’s board and bindings. I wasn’t in a hurry and I was waiting patiently but he was thoughtful enough to start making conversation and seeing how he could help me WHILE he was working on another guy’s board. I explained my riding style and what I was looking for. He took quick breaks from his current task to show me some boards and boots. After switching over my bindings and getting me set up with a great new deck and boots he took that heat gun to it to make sure my stomp pad would set up properly and he put a quick wax on it as well. Theo was totally professional and totally efficient. I saw him take care of several other customers while I was there and bang out a bunch of work and repairs at the same time.
I should also mention that I locked my keys in my truck while I was there and I was impressed at how cool and courteous the rest of staff were… helping me out with pen and paper, etc. as I was kind of the annoying guy wandering around the store on my phone talking to AAA and figuring out my car situation. They didn’t mind at all. I was also impressed with the inventory and selection. These guys know what they’re doing. I rode with my new set-​up today and I love it.

I went there to merely have my bindings adjusted. The man politely explained to me that my bindings are outdated and no longer considered safe, and they would not be allowed to adjust them.
So I inquired as to approximately how much new bindings would cost, and he escorted me over to the salesman, who looked at my skis and said, «Bindings for THAT?!»
I like my skis. I don’t feel like I should have to buy a new pair of skis and bindings every time I want to go skiing. I don’t need to be degraded by some rude, underage salesperson. If they wanted to sell me new skis they should at least be nice to their customers and not condescending. I had to leave immediately. It was very insulting.

I try to rent skis there for two days and they did not have any rentals for my daughter who is 5 5″. They ran out of skis. Just go to the mountain to get them

Waited 1:40 hours to get gear. This could have been expedited with better processes to keep the lines moving. The staff didn’t seem to be bothered with speeding things up either which added to the frustration. I gave them 3 stars because it was a holiday weekend and the gear was affordable and well priced but some effort to make the process quicker would have been appreciated.

Bobo’s Mogul Mouse Ski and Patio is a great place to get set up for you winter sports. Snowboarding, skiing, snowshoeing and more. They have a great selection of snowboards, skis, boots, bindings, snowshoes, bags, and other winter accessories. Their staff is great and is pretty knowable about the gear in the store. This place is welcoming and will take care of all your winter needs beginner to advance level.
You can also do rentals here for all snowboarding, skiing, snowshoeing needs. They will give you the whole set up. The board, boots, bindings, helmet so you won’t have to worry about that. Plus their prices are pretty good. Instead of going to the resorts and waiting forever in line for a rental.
I actually got my first snowboarding set up from here. It was a bit on the pricey side but I was going to keep this stuff for a long time and the gear I bought was good quality. So it is going to last for a while. I have had that same gear for almost 4 years now and still going strong. I always like that saying «you pay for what you get». Thanks for reading my review.

This has been a long over due review. I’ve been going here on and off for over 20 years when Reno Mountain Sports was there competitor down the street. Obviously we all know who won. I loved it when I was a kid and didn’t know anything especially about PRICES! But now all grown up I’ve found out many things that have changed. Many people that I know bypass them cause everybody knows how pricey everything is. IMO They used to go to Eternal Boardshop but now that they closed recently I went into Bobo’s. Was looking around checking everything out but I couldn’t but help like I was being watched, and of course I look up and I find 3 people looking at me like a criminal including the cashier seeing if I’m going to steal something. As I look around the store I find that the owner is also looking at me and watching me as I go about. Feeling very uncomfortable I left the store without buying the pair of pants I was going to buy. Took my business else where.

Great local’s place to gear up to hang with the bro’s and ski bums up at the local resorts. They can work with pros and rank beginners to get them ready to hit the slopes. Season rentals are offered. And they have a speedy and professional repair shop here to get you waxed and tuned.
Hit their tent sales in September and October. They even have a consignment sale once a year to help you get rid of your gear. In the summer they become an outdoor furniture store.
I was hoping that they’d take over the backcountry /​XC gap left when Reno Mountain Sports closed, but that hasn’t happened. You can go to REI, or up to Truckee /​Tahoe City for that.

OMG I was that person. I came in as the store was trying to close.
But one of the employees was so gracious and said go ahead and look around. While we were browsing he came back and asked if we were looking for something special. We were — cushions for the patio furniture because everything was on sale. He took us straight to the ones that fit our chairs. Found exactly what we wanted instantly. He said go ahead and pull the ones you want, I’ll ring you up. Seriously? The store should have closed 20 minutes ago. Here’s the credit card and thank you so much. Fabulous customer service.
I have always liked Bobo’s for their outdoor furniture. They have a huge selection of styles and types that wear well in our windy hot weather. Our current furniture came from there ten years ago and still looks great.
Fabulous staff and I’ll be back, and next time not after closing time :)

Went there at 7pm after they closed their shop — but the rental dept was so kind as to obliged us with service. We needed to keep our skiis for another day — no problem– a phone call was all they needed, even though the rental dept did not return my call as they were swarmed with Christmas skiers. I did not know why that shop was so crowded on ¹²⁄₂₆ evening — but found out why quickly. My daughter had boots that they sprayed with anti fungal and it was a little wet. A tall, skinny, pretty lady with uniquely combed dark hair gave us excellent care and made sure that we were happy. I’ve rarely been treated so well by a shop — much less a ski rental. I’m giving all of my business to Bobo’s!
ps. chatted with one of the personnel and found out that he once tried out for the Olympics. Now that shows they have top notch personnel who knows about equipment.

Best ski shop in Reno /​Tahoe area for sure! This place really values the customer and has beyond reasonable prices. Outfitting a family with ski/​snowboard gear isn’t low cost, but with Bobo’s we got great gear to rent for the kids and top of the line goggles, helmets, jackets, waxing, and more. I really appreciated the suggestions for instructions at Mt Rose!
1. Our purchases were very reasonable
2. The people helped us and had great stories
3. The work on our gear made us a regular
4. Local family owned makes our biggest little city shine!
Go check them out and be sure to ask about the ski swaps and sale data!

If I could use an emoji to describe this place it would be the smiley with hearts for eyes emoji!
I love this place. I’ve lived in Reno for the last 7 months and my boyfriend has encouraged me to throw myself into skiing. I’ve come to BoBo’s for everything I need and every time it was a great experience.
The first time I wen’t to Bobo’s to actually buy gear was the Labor Day store. I had a great older man help me fit my boots and he really helped me understand what a good boot was. I walked out of there with boots, poles, a helmet, socks, and more! I loved the savings I got from the Labor Day sale and was extremely pleased with the service.
On Saturday, my boyfriend wanted to go in to «look around» and then he said «we should look for skis» for you so I was conned into looking for skis. Steve the owner was there to help me out and he was amazing. He wasn’t even technically working but he really wanted to help me out. We found the most bad ass pair of skis (sorry I swore– no other way to describe!!) and I was really pleased with the price. He also helped me look for mounts (am I saying that right? Still learning) and told me he would get them on before Wednesday next week. YAY!
The only thing i would love to see change about Bobo’s (but it doesn’t cost them a star) is their POS (point of service) system. They don’t have many cash registers and often I’ve seen the live up to 6 people deep with each transaction taking over 7 minutes.
Bobo’s is the best ski store in Reno and arguably Tahoe and I can’t wait to go buy more stuff from them!