Mr Tire Auto Service Centers

We bought four new tires for our vehicle on a Sunday afternoon. On Monday afternoon, my husband blew a tire on his way home from work. There was a two inch gash in the tire. So the next morning we were back for a new tire and alignment that cost $ 250. On Saturday, we are hearing nosies when we turn. We took it to our mechanic and discovered that they put on the wrong size tires. Not only the wrong size but two different sizes. One size on the driver side and a completely different size on the passenger side. So we are back for a third visit of the week. They replace the tires and offer us the warranty. They did not offer a refund for the fifth tire. When we are ready to leave, we discover they didn’t inflate the tires all the way. Very disappointed that my time and money was wasted.

Fit me in as a last minute check due to a flat tire on my daughters car. They were able to fix it in a few hours and it was very inexpensive. Overall very pleased worth the service and treatment there. I would go back.

I know not to expect fabulous service from a chain auto service facility, but this was ridiculous! I dropped my car off at 8am for a state inspection, expecting that it would only take a few hours, but realized I should’ve arranged a ride… or brought a sleeping bag. I had a few items that needed repair in order to pass inspection, but had to have it done here, or risk having to pay a re-​inspection fee. I was charged $ 60 to fix something I probably could’ve fixed myself in 5 minutes, but like I said… re-​inspection fee wasn’t worth it. I called a few times to get an update and to find out if it would be finished soon, and was told that it was next in line for something, but should be done by the end of the day. I ended up paying for something that Jiffy Lube claims to have fixed a month ago, but that’s another Unilocal review. Finally…8 hours and $ 160 later, I’m ready to retitle my car.

I came in to only have my tires rotated and asked them if they have torque sticks or torque wrenches to properly torque the lug nuts; They do! The guys working at the reception were very polite and welcoming to any questions I had. I consider myself a pain in the butt customer because I am very picky and skeptical. They handled me very well and satisfied my every question.
My service was incredibly quick and they didn’t mess up my car. Price was unbeatable. Will definitely go back.

Welp. Not so great of an experience at this Mr. Tire location. I took my car in for a routine oil change and they ended up using the wrong kind of oil and my car wouldn’t start when I went to pick it up. The only positive part of the experience was the employee who jumped my car and reassured that my car would be ok until my next oil change. There were no apologies given by any of the staff and I was still unsure why my car’s battery was dead when I went to pick up the car, especially since the car was running fine the last 3 years! I would suggest going to a different location for sure.