Rego Park & Forest Hills Animal Clinic

Omg!!! This is what my pet turtle looked like AFTER I went to this clinic!
The vet had NO knowledge of how to care for reptiles She almost dropped my turtle while handling him. She spent most of the visit telling me I don’t know how to take care of my pet!
I spent $ 80 for the exam and a tiny tube of ointment for his eyes. He did not improve. Fortunately I found another vet. By the time I took him his eye infection became very a serious respiratory infection .
She’s AWFUL! The «vet» didn’t care about my pet, she only cared about $$$
PS I just got a phone call from that vet. She said I signed a release that stated I wouldn’t write a bad review on the internet if I did write a bad review she can SUE ME FOR A MILLION DOLLARS!!!
NO LIE! Call arrived at my phone approximately 130pm Sunday June 12 2016!
All pet owners. DO NOT trust your pet in her care!!!
As for you «dr» you have got to be kidding! Are you a doctor or a loan shark? Are you going to get some comrades to break my legs??? Slash my tires?
Your vanity just ruined you.

We don’t understand all of the negative reviews regarding Dr. Rezunova. Our experience with her, when we had an emergency with one of the feral kittens we had been tending to who had a rather severe, non-​healing wound was that she was both competent and compassionate. We were told to bring the cat right over, on a Saturday, which is another wonderful service; this vet has both Saturday & Sunday hours which is very convenient – not to mention, considerate – for us working folk! Dr. R treated our little kitty promptly & properly & we found her demeanor to be totally appropriate. We will return to her for further treatments for our kitten!

I made an appointment last Thursday for last Saturday. I specifically asked the receptionist if the veterinarian is knowledgeable about parakeets. She stated yes. When I confirmed on Saturday morning my appointment for the afternoon, I AGAIN asked if the vet is knowledgeable about parakeets. She again stated yes.
I brought my bird (who is losing feathers) in that afternoon. The vet did not even hold the bird or do any type of thorough exam. She simply said the bird must have some type of infection and prescribed amoxicillin for 7 days.
The antibiotics have not worked at all. Today I called back the vet who said I should bring it to an avian vet. The only one I know of is in Manhattan which is not an option now due to the severe weather. Basically the vet said she has only «general knowledge» of birds which she FINALLY admitted. I think I know more than her just by reading the internet! I asked her why does she advertise a picture of a parakeet on her website if she has absolutely no real insight on how to to treat them. She said I was OFFENDING her. I said now my bird is even more sick due to her lack of knowledge and to her bringing in patients for no reason, simply to make money. This is obscene and cruel.
If you don’t know how to treat parakeets simply say so and don’t say that you do when someone calls to make an appointment! Don’t lie! It’s unfair, unethical and appalling.
This is not someone who loves animals. This is someone who is doing it solely for the money. Don’t take a chance with your precious pet!

YOU HAVE BEEN WARNED! Please skip this vet, your dog deserves better. I should have learned my lesson from my first visit. Fool me once shame on you, fool me twice shame on me. The vet is honestly absolutely rude and super condescending. She was very mean and was yelling at her assistant (poor girl I think she’s new). This vet charges ridiculous prices for poor quality care. She kept trying to push unnecessary procedures and medications to my dog, and was not listening to me about my dogs symptoms. I was not aware of the poor reviews, so I figured that since she’s the closest vet to my house that I would give them another try. I thought at first that her rudeness and lack of information was in my head, but after my second visit and all these other yellpers’ reviews my instinct was validated. Unfortunately they said I have to bring back my baby for a second evaluation with them, but after that visit I will not be going back. I’m going to a different vet instead.

Epic Fail! I wish I saw all the one star reviews before coming to this Vet. We brought our cat for spayed at 10:30 am. at 6:40 pm I was still waiting. After being told that it would only be a few more minutes, the receptionist asked myself and another couple to leave because the doctor doesn’t like anyone in the office while performing surgery. Wait. What? Its not like any of us were planning to interrupt her.
There are so many reasons to avoid this place. This vet is obviously overbooking appointments on the spaying/​neutering days, her bed side manner isn’t the best, very unfriendly boarding on rude, the office feels disorganized and your bill will end up being far more than you expect. It was a definite mistake just to save 50 dollars, which was no saving since it ending up costing more than what my regular vet quoted in the end. Thats what I get for being disloyal. We didn’t get to pick up our pet until 7:40pm, she was knocked out cold, didn’t wake up until after 10pm. So when was the operation actually done I wonder?

Do yourself a favor and stay away. I called ahead to make sure the vet and surgeon were there because it was an EMERGE! !!! and when we got there the receptionist had no idea what we were there for. The rooms were completely empty, no light on … it was really weird. 30 min later the 2^nd patient came in and when the vet finally arrived after 1 hour!!!, she took them first. OMG. There was no apology and a bad attitude. Well I left and immediately went elsewhere!!!

i wish i could put no stars! this vet is the most stupidest doctor i ever met. so i brought my 3 month puppy and i brought him cause he only had a cough and so she didnt even check him that good … she only grab him and felt him thats all !! and what got me mad was she said he was so sick that she said she would give him medication but that he wouldnt make it and that it was best to put him to sleep. i was shocked and didnt believe it !! so i ran to the pet shop where i got him and the owner was suprised and shocked and told me he is good and he recommend me this other doctor which is in the queens animal hosptial so i go in and tell him my story he told me that lady is crazy your puppy is good and fine. one week later i go and he is active and good so please dont go to this lady she is bad and wants your money i recommend you the one in queens animal hospital its the best

My visit to Dr Rezunova with my dog was rather mediocre. She does not care to offer information unless you know what questions to ask and is rather rude when asked questions. She acted like she did not want to be there at all and does not seem to know how to handle a dog. Don’t ever go to this place.

I went to this vet without reading these reviews and only read the ones on Facebook and how much I regret coming here. They have such bad service and only recommended to do an x-​ray and have sedative… costing 300, wtf she didn’t even ask what the dog ate and what’s wrong with the dog, said something might be wrong with dogs leg like he injured his leg. This vet is only trying to get money from the dog owners who cares for their pet. Ended up paying for the checkup and some pain meds which may not even work… What a crappy experience

First of all, I can’t say anything nice or decent about this so called vet. I’VE ONLY GONE BECAUSE SHE’S 2 BLOCKS AWAY.
Like others have said she is all about money and simply doesn’t care about your pet, although she is very good at pretending to care,
She keeps very poor records of previous visits and her over-​priced wellness check is very lacking, Out of 4 visits not counting the visit for echogram she never once took his temp.
BTW, THE ECHOGRAM WAS $ 400.00 THEN SHE INCREASED IT BY $ 60.00 WITHIN 6 MONTHS. She doesn’t have the exrays and or echogram on disc.
«BTW» SHE INCREASED THE CHARGE FOR USING CARECREDIT FROM $ 3.00 TO $ 5.00
AND SHE ISN’T CHARGED BY CARECREDIT, I CALLED AND ASKED.
I normally have his prescriptions filled online and she approves them following his blood work, however, this time she refused and said two different things to the pharmacy,
1– i don’t approve scripts over the phone or fax
2. he needs blood work
this is 35 days after having his cbc, which «BTW» SHE MISLABELLED HIS SCRIPTS AND SOLD ME THE GENERICS WHICH TURNED TO POWDER. Fortunatlly I know the difference in the pills or she would have killed my dog.
My dog is 15 with HEART FAILURE AND MURMUR AND SHE OUT-​RIGHT REFUSED TO APPROVE HIS ENALIPRIL AND RYMODYOL, FOR HIS HEART AND ARTHRTIS.
Believe me when I say she is extreamly incompetent, their is no so called assistant and I hold my own dog, her practice looks nothing like the webpage, and their is nothing state of the art.
My 15 year old dog, will now have to go through the stress of another set of test’s and blood work since she hasn’t faxed his recent blood work to where I need to take him. They have sent multiple faxes and several phone calls.
I will be along with a few other former customers reporting her to the BBB and the Veternarians complaint bord.
SAVE YOUR PET AND GO ELSEWEAR.

The worst veterinarian in the area. First visit almost $ 300 provide me with Medicine. I wanted to renew the medication for my dog she says she needs to see the dog again for blood work she just diagnosed my dog with arthritis now wants to charge me with more money, my dog is still limping and I have to find another solution. She is only out for your money not for you care of your dog or animal. I am filing a complaint with the business better bureau. All I want is to give my dog the medicine that she already diagnosed her with arthritis. Stay away from this Vet. She is no good.

At first I loved them. Then, when they subjected my dog to needles IV lines and pumped him full of medicines without getting any bloodwork back that love died. The bloodwork that they promised would take 10 minutes took 3 days. On the second day they claimed the lab lost the sample. Then they said they actually had it but it wasn’t enough. Then they called again to say they did run it, and gave me an incomplete report. There was nothing wrong with my dog, he was only dehydrated. This cost me 300. Then, they made an appointment for me to receive a travel certificate. When I showed up, nobody was there. They refused to talk to me on the phone. This was the morning before we were scheduled to leave the country, amd the vet knew that.