Adventist Health Community Care

I started going here about three years ago after I was referred by another doctor. The cons you will have to wait sometimes 2 – 4 weeks just to get an appointment especially if its with Dr. Rubio. Why such a long wait I dont know I guess he has a lot of patients. But I do find this to be frustrating at times especially when I really need to see my doctor. If you do have an appointment you will wait at least up to an hour. I highly recommend making it early the appointment that way you can get out a little quicker. I have never been a walkin and will never go as a walk in because the people who I have seen there that say they are walk ins are usually really mad because they have waited to be seen for some hours. Ive heard some yell at the receptionist because of it. The receptionist are all very nice and prompt but at times they do get confused. For example I called to make an appointment for a pap smear I was told by my doctor to call and make and they turned me down. And when I mentioned it to him he was mad and said that who ever told me that was wrong. The staff such as the medical assistance are very nice, prompt, and great at what they do out of all the doctor visits I have had here Ive never once had a problem with them. I started out by going to Pam and I dont go to her anymore. I feel as though she sees what she wants to see and doesnt really listen to my concerns which bothered me so for that reason I stopped going to her. I have friends who only go to her and friends that wont goto her. Shes a good nurse practicioner dont get me wrong like I said I just felt I needed more than what she could give me. Dr. Rubio seems to listen to my concerns a bit better and goes out of his way to answer my questions. Even though he is young I feel as though hes a good doctor and in the years to come he could even be a great doctor. I just wish he wasnt so over packed all of the time. I think he is one of the best doctors adventist health has. I hope this was helpful. Also I guess I should add that on my last doctors visit I saw a huge roach crawling in the middle of the floor and then stop and die.