Huerta’s Tree Service

I had gotten estimates to either trim or cut down a very tall tree on my property. German from Huerta’s tree service happened to be sitting under the tree on the street. I hadn’t called him but decided to ask him for an estimate since he was there. He gave me a very good estimate. He and his team were very polite and did an excellent job. I asked them to leave some chips but they cleaned up everything and did not leave anything on my neighbors property as some people said about one of their tree guys. They finished in the time they said they would. I highly recommend German and his team.

Huerta’s work on my neighbors house across the street. Before they were done they used a leaf blower and blew all the dirt, saw dust directly into my yard and driveway and left it there. I called and spoke with Ray who said he’ll call the crew and call me back. He never called back and when I tried calling him again he would not take my calls. Finally I sent him a text with pictures to show how dirty my yard is. No response at all. Deeply disappointed and I strongly recommend NOT hiring the Huerta’s tree service. Notice other reviews, these people are messy and cut corners.

we had very tall (200+) trees wedged between power lines, redwoods and our house and like surgeons they got up and got rid of old firs and other dead stuff w/​no damage to our home. these guys are amazing at what they do. not only super skilled but showed up on time (a miracle for santa cruz) and cleaned up before they left. they worked super fast and efficient. we will definitely hire them again to do some additional thinning. a brilliant father and son business.

After literally spending weeks playing phone tag, and getting the run around, with two other «highly» rated tree services I called Huerta’s. (I can understand if you don’t have time to do the work, or even if you don’t want to do the work, just tell me that instead of wasting my time, continually promising to call me back without following through.) Neptali answered and told me he would come to have a look the next day. He came by the next morning, and started the work with his crew that same day. I had two large oak trees to take down, and a Surfnet antenna to install on a tall tree. The crew worked quickly and had the work done in less than two days. I didn’t have the hardware to secure the antenna cable to the tree, so Neptali said he would return with a climber to finish the job when I had the equipment. True to his word he returned the next week and finished up the antenna install. I wish my experience with other companies was this easy! I will use Huerta’s again and highly recommend Neptali and his crew, they get customer service right.

I have two properties off of Skyline and wanted to get the redwood trees trimmed before El Nino makes an appearance. The last time I hired a tree service was an absolute nightmare. I didn’t want a repeat of that experience so I had three different companies come up to give me a quote. I chose Huerta’s because their price seemed VERY reasonable.
I couldn’t be happier with Huerta’s service. Rey and his crew finished the job in two days, as promised. When the job was complete the yards were so clean I could hardly tell they had been there. They even blew off our roof!
I would definitely recommend Huerta’s Tree Service and plan to use them again.

We are blessed with a couple of acres of land, and through the years have evolved it as an arboretum with about a dozen different species of trees, including over 40 Coast Live Oaks.
This is our second experience with Huertos Tree Service. Both jobs were sizable and complex. For both jobs the price was right and the quality of their work was excellent.
Our most recent experience was with Neptali Carrillo’s team. We needed to prune most all of the Live Oaks, remove 5 sizable trees, and do a good bit of high level shaping to fully restore our view. The team was highly efficient and professional, committed to fully satisfying us. Neptali was a delight to work with — very responsive to our many special requests.
Natali’s number is 831−588−8772

The only reason why I am giving them a 3-​star is that they are a mixed bag. At my former property they were hired and did an OUTSTANDING job and their prices are not all that bad. I moved, called Moses, he came out and gave me an estimate and was willing to do a discount as I was getting 3 of my neighbors involved to do a «block» job. I called back to talk to Moses and was told that he no longer works for them. The person on the phone would not take a message for Moses. I called back and reached voicemail and asked if I could get another estimate. They STILL have not called me back. Sad. The crew is OUTSTANDING. The company needs to really look at who they hire as their field manager. Shame. My neighbors and I might have to find another tree company.

I did not hire this company, my landlord did. I was unaware of this and when I tried to leave my house, there were 6+ foot piles of tree branches in front of my entrance! I could not even get to my car! The tree they cut down was on the opposite side of the property from my unit. There was no reason for the cuttings to be ALL OVER the front yard, blocking both front doors and access to our cars.
To add insult to injury, they blocked my car with their truck. So when I finally climbed the pile of trees, getting cut by branches, I saw I was blocked between the wood chipper and their truck. There was no one around to ask them to move. They were told prior to the work not to block my entrance or my car.
I’m carefully and very slowly trying to pull out without hitting anything when some creepy guy wearing a hood comes out of no where, standing in my driveway, WATCHING ME BACK OUT. Did he offer to move his truck? No. Did he apologize? No. Did he speak a word to me? No. Not even when I said «You need to move your truck… Are you just going to sit there and watch me?»
Not only that, but they also blocked access to my neighbors driveway as well. She had to drive over the piles of trees and said, «Didn’t they see they were blocking in cars?» Apparently not.
Very unprofessional.

I signed up with Unilocal to write this. We had a very tough job removing three large (each in excess of 150 ft) trees that were growing through our balcony inches from our house. There isn’t a road close enough to get a crane so the whole job needed to be done using pulleys. We got estimates from four major tree services. German (Herman) and his team gave the best price and were the only service that didn’t require we remove sections of our deck to get the trees out. The other services quoted me a time (and price) for four days (and we were responsible for removing and fixing the deck). German said he could do it in (and price it for) two days. Half the time and no need to remove pieces of our deck sounded too good to be true. I was a little nervous. They did an amazing job. They finished in a day and a half. Chipped, hauled, and cleaned. One piece of gutter got damaged and German came gave it a temporary fix with a piece he could find at a nearby hardware store, then came back and personally fixed it once that right part he needed to fix it right came in (two days later and after we had already paid him for finishing the trees. He could easily have moved on.) From what I understand you can contract with different people through Huerta’s. All I can say about German’s team is that they did it faster cheaper and better than anyone else quoted me. Better than I could have hoped for. Good enough for me to open up a Unilocal account.
Like I said it seems that you can contract with different teams through Huerta’s. If you would like to contact German you can call him at 831−713−3366. I recommend it.
P. S. I, for one, am glad that they left a card on my property.

Nettali Carrillo and his team did some major tree work on my property, including extreme trimming, mulching and hauling of five massive trees. We’re very pleased with the work, especially the amazing teamwork between the ground and tree-​swinging folks (lots of tricky wires and fences to work around). Fast, professional and hard-​working. I’d recommend these guys to anyone.

I have told these guys repeatedly I have no work for them, but they keep coming onto my property to look around and drop their business card (which ends up in the shredder).
Annoying.

Be careful not to pay this guys early and have a clear written contract before doing the job. They started off with a crew and did not finish what they promised. I have a good area of grown heavy solid ivys by the fence for them to remove. They did the surface job but without uproot the ivys. for the trees, they said they are coming back to finish the job, but no show. AVOID this guys. Will complain to BBB as well.

We had Huerta come back out for a much more extensive job. We had 2 trees removed and 8 pruned, as well as other miscellaneous shrubs removed. 5 stars from start to finish. Carmello showed up on time for the appointment to provide an estimate, and was able to get his crew out to perform the work the very next day. Just as awesome was the fact that he was able to do the work on a Saturday, thereby avoiding getting in the way of our general contractor, who works M-​F. Also awesome: the estimate was completely reasonable given the extent of the work performed; in fact, it was less than I expected. They’re smart, though — keeping the price reasonable means that people like myself are quick to sign up for their services.
The crew was comprised of about 5 guys and they knocked out all of the above-​mentioned work in about 7 hours. It was an absolute crap ton of work, so I am really impressed that they managed to get it all done so quickly. I haven’t yet extensively reviewed the entire property, but as far as I can tell, they did a fabulous job with clean-​up. They also left me a nice ½ truckload of mulch that I can spread around to control my weeds. As an extra bonus, the mulch came from our ground-​up bay tree trimmings, and the whole yard now smells like bay tree potpourri. Nice. :)
They are coming back out next week to grind 3 tree stumps for me, and I am confident that work will also be performed professionally. Frankly, I was a lot more nervous about the pruning than the tree removals /​stump grinding. However, I think the pruned trees look great. One tree might have been pruned with a slightly heavier hand than I would have used, but it looks fine and will fill in nicely. It’s a very fast-​growing tree.
I think these guys may be reading their Unilocal reviews. A couple of things people have complained about (early start time, poor communication of job details to the entire crew) seem to have been addressed. Carmello indicated that he would have his crew arrive between 8:30 and 9, so as to not wake the neighbors too early on a Saturday. He also personally took care of collecting the payment, so there were no awkward encounters with guys who had no idea as to how much was owed.
Nice job, guys. :)

He promised me he would finish the job when his crew came back the next day but then they up and left mid-​way through the day and looked all surprised that I asked them when they were going to do the other parts. Carmello stopped answering my calls so now a year later there are still about 30 rounds sitting here rotting which are impossible to move despite his promise to take care of them. Some of the rounds that are over 4′ in diameter so he knows they are still sitting here. Additionally quite a few of the rounds were cut too long so even if I could get them to the splitter, then the pieces would not fit into our large wood stove.
Another complaint I have was the log grinding we hired him for. His company uses a kind of grinder which is used by a person who walks behind it. I found out later that the kind that attaches to a tractor is about 10x better and in fact recently hired another tree service to remove about 10 stumps, including several very large ones. This was done in a few hours at most as opposed to Huertas who took up a «whole day» (more like 7 hours) for just 3 stumps. Plus, I discovered later that the stumps Huertas were responsible for removing were not even fully removed. They had piled the sawdust from the grinding of the stump back into the stump hole and put a few inches of dirt over the top. When I went to regrade the areas where the stumps came out, because now the ground was too high there for the water to drain properly, I have literally found wheel barrow after wheel barrow of sawdust which had been buried right next to our home and was rapidly becoming a giant carpenter ant nest. Oye! So after digging out all the sawdust I got down to the rest of the stump which was actually sticking up above the grade level and will have to be removed fully in order to have the area flat.
I wish I got what I paid for because their service was actually about 3 times as expensive as the other one I have used since and didn’t even finish the job.

Mixed bag… awesome at first, then downhill from there, then awesome again, then just plain nowhere to be found.
We did a HUGE job with these guys on our property, and the first PM (Carmello) was great until we needed any kind of follow-​up and closure to the job. I finally tracked down Moses because I saw him parked in a Huerta’s truck in my neighborhood and he took over and was fabulous… I suspect had we dealt with Moses from the beginning I might be able to give a five star review. However, he was unable to really recover from the promises that Carmello made and we ended up having to remedy the problems ourselves.
That said, their crews do an absolutely fabulous job… they work really fast, leave a very clean jobsite, and definitely know what they’re doing. We are very pleased with the work we had done, but the job management client-​facing side leaves much to be desired.
I am still waiting to hear back from Moses after the second job we gave Huerta’s to come and finish one thing that was part of our deal, and it’s been months.
When we have to do more tree work on our property, we will still consider calling Huerta’s, but they won’t be the only company on our list.

Huerta’s is wrapping up two full days of work for us and I couldn’t be more pleased with them. We had a dead douglas fir removed, a hillside cleared, and a large tree trimmed that was hanging over our utility lines and roof.
Huerta’s showed up at 7:30am both mornings and worked tirelessly until the job was completed. They’re very hard workers. The douglas fir was huge and right on the property line. They managed to take it down within a few hours with no damage to our aging fence or neighbors property.
The bill is a lot for our young family but the price is more than fair and worth every penny for all the work and clean up they did. Thank you, Huerta’s!

These morons woke me up today at 7:30 AM on a Saturday! Who does yard work, especially with chain saws and wood chippers on a Saturday morning. I have never used them, but because they were soo inconsiderate, I never will. I’m sure all my neighbors feel the same.

I am angry and disappointed. They scheduled a job and no call, no show. Carmello scheduled this for today. Called and eventually spoke to him. Very casual as if it’s no big deal.
It’s a huge deal for us.

If I could give this place zero stars I would. I went with them because they were priced well and I have learned you get what you paid for. They damaged a bunch of things in my yard. They ended up paying me for the hot tub cover they damaged, but it took them 3 months to do it.
A year later they stopped by and were looking for work. They were very nice and I thought I would give them a try. They trimmed up a tree for me and that was uneventful. Though they didn’t cut up all the round like they said they would. They also said they would build me a retaining wall for 600 for the job. We got to the end of the job and he wanted more money because he said it took extra work. Which it didn’t he said he sent more guys than he did and that they were there longer than they were. I paid him, but I will never use him again. I do not do business with people who lie.

We just used these guys for two days to clear our private road of 20 years of growth. They did a fantastic job! 5 man crew. Salesman Bernardo Huerta delivered on his promise! They cut, blew, chain-​sawed chipped 1 mile of road! Will defiantly use these guys again. They have also been working in our neighborhood area (Soquel HIlls) for the past few years and am glad I used them.
HOA RoadManger.