VisionOne Optometry Eye Care

Amazing customer service and visit. I took off 2 starts because the appearance wasn’t very great it was kind of smelly in the office and really dirty. If they did some house keeping and cleaned it up and make it look better it would be so much better! Coming from an ocd neat freak I didn’t really want to try glasses on because they were all dusty the floors were messy and the Windows had hand prints all over them the trash and were overfilling. Other than the messes office doctor was great Christian up front was great as well kind courteous and truly care about their patients!

This was the first time I visited VisionOne Optometry, with Dr. Chin, and you can bet I’ll be going back. I have astigmatism and use both contacts and eyeglasses, and recently had been experiencing eye-​fatigue and dry eyes. I wondered if it was from my contact lenses, which I prefer over my glasses (for work). I previously wore monthly lenses, and I noticed that I was not able to wear them for longer periods of time as I used to.
Unfortunately, I’m lazy, and don’t clean my contacts as often as I should. That’s when it occurred to me that I should probably look into getting daily disposable lenses. I knew it would come with a bigger price tag, but when it comes to your comfort and vision, it really shouldn’t be a question — especially if it affects your daily health and well-​being. For me, it had definitely reached that point. My eye discomfort had begun affecting my work.
I went to VisionOne because of all the fantastic reviews, and sure enough, it exceeded my expectations. I have referred Dr. Chin to my friends and my Fiancée because of their excellent service. Dr. Chin spent a whopping 45 min. with me for my first appt, (I wasn’t seeing properly with the first few lenses I tried on), and he didn’t rush to ensure that my new contacts were going to work out perfectly. He asked me questions about myself and my life, and made me feel like he genuinely cared about me. My followup went quickly and I was able to order my new contacts.
Check them out! You won’t be disappointed.

Dr. Rad is awesome!
My sister recommended me to Dr. Rad and I am glad she did. My appointment was quick and straight forward. I felt comfortable and at home at the office and would totally recommend Dr. Rad to anyone that needs an optometrist.
Not really a whole lot to say other than the experience was a positive one. From start to finish, everything was easy, straight forward, and convenient.
5 stars out of 5.

Stopped in for a quick adjustment. Everyone was really friendly and Christian got me taken care of in just a couple quick minutes! I was really satisfied with the customer service at VisionOne and will recommend to my coworkers.

My wife and I moved to Redwood Shores in July of 2013, and needed to change around our healthcare providers. We found VisionOne on Unilocal,and decided to give them a shot. I walked in the door. Ours eyes met. I knew it was destiny.
Getting my eyes checked is now an experience that I look forward to. Dr Chin and Christian always make the appointments stress free and enjoyable. These guys are both super personable, and will never have you feel like you are not a priority. Service is always very quick and efficient, but you never leave feeling like you were rushed.
Good selection of frames, and they can order multiple brands of contacts to fit your needs.
Bring up gaming in any capacity for a good time.

I was a patient under my former optometrist who moved to this practice. Then, he left optometry (temporarily?) but left me in good hands! Even though I work in SJ mostly, I would still head out this way (talk about loyalty!) or to Pleasanton if I head that way. I haven’t tried the Daly City one.
Here at Redwood Shores, the two docs and Christian at the front desk provide great service. They work with you. For example, I have sucky vision insurance which offer pathetic coverage, but they still work with you to make the best choice. No pressure to buy through them. They will give you an eye exam and give your the prescription to take with you.
Overall, great service and knowledgeable doctors using nifty tools.

Very impressed. Staff super friendly and helpful. Place is very clean. Drs very knowledgeable. They take their time and are thorough. Would definitely recommend.

Came into this place to look for glasses… great selection and very knowledgeable… and great customer service!
Thanks Dr. Chin and Christian!!!

My vision is definitely in good hands. The entire staff is friendly and quite knowledgeable.
They recommended an alternative brand of contact lenses which was a HUGE improvement– no more annoying dry eyes and bulk purchasing of re-​wetting drops.
I also purchased a few pairs of glasses from them as well. They do a price match so it was pretty smooth sailing once I knew the frame I wanted.

Great people and great service. Dr. Kim makes sure you will have the greatest vision with your glasses after you leave.

Dr. Chin is very personable, knowledgeable, and truly listens to and understands your eye care needs. Christian (front desk) is very friendly and helped my son pick out his frames. Both my son’s and my eye exam were thorough, yet performed in a timely manner. The practice has a great selection of frames at a range of prices. I would highly recommend Dr. Chin and VisionOne!

Wow what a nice practice. I’ve been to see Dr. Chin at the VisionOne in Daly City for years and it’s nice that he has opened up a new location. There was a good selection of frames and Christian at the front desk was helpful adjusting my current glasses. Would definitely recommend the doctors and the service there.
Getting my next pair here.

Last summer I went in to make an appointment and I was able to get an exam right then and got some new prescription glasses within a week or so.
Since then I have been in twice because something broke on my reading glasses. They fixed them both times while I waited and at no charge. Dr. Chin and Christian were very helpful, professional and enjoyed talking to them.

My understanding is that this Redwood Shores location is an extension of the Daly City & Pleasanton clinics, both of which I have never visited. But I found the RW Shores location when they were offering a special on eye exams.
I recently purchased frames from them, and found the office staff to be extremely genuine and helpful during my exam and search for glasses! Dr. Chin and Christian (front desk) both helped me perform a search for the perfect frame for my strong prescription and the best fit for my face. They looked at the frame selection, told me about the measurements on the inside of the frame and its meanings, offered suggestions when questions arose, but ultimately left the decision up to me… and I couldn’t be happier with the frames I received.
I will definitely return to this location for future optometry needs, and for the professional staff!

Vision One is a new optometrist office in Redwood Shores but I have been going to them for years in Pleasanton, CA. Dr. Tom and Dr. Chin will take the time to give you a thorough exam and they will spend the time to review your options. They have a wide variety of frames, both expensive and reasonably priced. Dr. Chin is especially patient with children. Give them a try and you won’t be disappointed.