Planned Parenthood

I have an appt at 2:30pm, it is now 4:00pm and I’m still here waiting. Trying to be understanding. It’s not these girls fault but it defeats the purpose of making an appt. Hopefully, next time it won’t be like this. (An hour and a half wait with an appointment)…
At 5:00pm– They called me at home to apologized for the wait, they were short staffed. It happens in every work place. I give 5 stars now for the effort of apologizing. We’re all humans!

Everyone I spoke with here was caring, kind, and understanding. I came here after San Mateo denied me free services and the front desk lady at RWC was very nice and told me there would be no problem with getting a teal insurance card to cover my costs. The clinician and check-​in nurse were very informative, open to answering all my questions, and seemed to really care about their patients — not just getting it over with as part of their job, which I have experienced at other providers. Very happy with my experience!

My first time going to this facility. I’m not a young woman im over 50. Everyone was polite and very professional, they addressed my concerns. I received wonderful care and everything was explained to me in detail. Thank you to the staff for making my appointment a pleasant experience.

Very unprofessional and rude front desk people. Had me wait to tell me I cant be seen today because the clinicians were leaving early. Very professional, one of the girls rolled her eyes because another one was trying to schedule me for the next, rude! Thats what happens when you dont have medical insurance, wack.

Very great service and everyone is so helpful. The doctors are very nice and the facility is very clean.

Wonderful people. Great help. I do understand that they are busy and sometimes have to provide urgent care, so I don’t mind waiting; I just take something to read. I do donate when I can because I know how much they need donations. Thank you PP for all your help.

1977 I believe was my first appointment with a gynecologist. I was 17 years old. I grew up without health insurance. My mothers brother was an MD and if we were sick, my mother would just call him, he would ask our symptoms over the telephone and then call in a prescription for us at the local pharmacy. Each year we would go to my cousins for their birthdays and we would get our needed shots.
Making an appointment and seeing a real doctor about getting on birth control, just in case I would lose my virginity anytime soon, was huge for me. My older sister told me just go to planned parenthood.
From that little country girl in the late 70ties, to a woman now in her early fifties, I am so thankful that Planned Parenthood is still around. This is truly a very important place for all woman.
The other day I was leaving the new Redwood City clinic, I saw two women standing in the parking lot. They were not holding pro-​choice signs. I rolled my window down and said, You should be ashamed of yourselves.
I know as a young girl, if I saw two women standing in the parking lot of the first clinic I went to, who maybe were mothers of a classmates of mine, I never would have walked into the doors of Planned Parenthood.
The doctors at this facility are not only gynecologist, they are experts in women’s health!
Planned Parenthood Educates Very Important
Planned Parenthood Listens — Also very important
Planned Parenthood Gives Options — Also very important
Planned Parenthood Keeps your privacy — To a young woman this is crucial.
As a mother of three daughters I want to thank you Planned Parenthood for always being there to help me and my children when we needed you.

Nice staff, clean and organized lobby. I’m glad they have mirror tints on the windows for privacy. But, I wish they had underground parking or a gate around the parking lot for more privacy. I don’t want someone I know driving past PP and see my car in the parking lot. And it’s located on a main street with heavy traffic.

Best planned parenthood clinic I have ever been to. Very clean and the staff takes extra time for uour, doesn’t rush you out, and makes sure that all your needs and questions are met.

My first visit to planned parenthood was last year to start on some birth control. I had an appointment at 1, they didn’t pull me into the back until about 1:45.
I then sat in the back waited 15 minutes for a nurse to ask questions, then another 45 minutes for them come back to ask what kind of birth control I wanted. They gave me my pills and almost forced me to leave a donation. It was a waste of time.
The second time I went was yesterday to refill my pills. They lost my paperwork so I had to fill everything out again. I waited 1 hour past my scheduled appointment time. They finally called me to the back. The nurse was rude and impatient. The person who gave me my pills practically threw my bag on the desk, three boxes falling out, and just pointed me to a lady outside so I can sign. Then had the nerve to ask for a donation.
Church ladies are also harassing outside. Horrible place.