Performance Auto Glass

This is my second review of Performance Auto Glass. My first review was when Stacy came out and fixed a broken window regulator on my Audi. If I could have given Performance Auto Glass 10 stars I would have. Tremendous service and value.
Now, let me tell you a little story about my second time using Performance Auto Glass. This is the story of an honest man that runs an honest service.
After having learned a thing or two about window regulators (at least I thought I had) and how they break down, I called Stacy after my wife’s BMW X5 driver side window literally just fell into the door well (just like my Audi had). I advise that the regulator was bad, as I had seen before on a few of my door wells over the last few years (common problem with BMW I am finding out) and asked Stacy at Performance if he could come out to perform a repair.
I gave Stacy my VIN number and the next day he was at my office parking lot with a replacement window regulator, ready to get my wife’s X5 back in business.
Following his work on the X5, Stacy gave me some good news. The regulator wasn’t bad, he informed me. It was a couple of small clips that had broken for about $ 19 in parts instead of the $ 225 cost of the regulator. I then asked him, «what do you do with the regulator now that you purchased one for me?».
«I’ll just take it back to the dealer where I got it», he told me.
My cost was a fraction of what I had expected, and the job was done PERFECTLY.
If you need a repair, call Stacy. I’ll say it again. If you need a repair, call Stacy…
–Victor

Highly recommend Stacy. He was efficient, thorough and came out the same day we called him.

Stacy saved the day for us by arriving on the same day we discovered the passenger side window on our car had been smashed in a burglary. He was efficient, his work is professional, and he vacuumed up all the broken glass everywhere (inside the door, driveway, interior). The price was extremely reasonable. We highly recommend Stacy — this is the second time we used his services.

Stacy is a rockstar. If you have an Audi, don’t waste time with others, just call him. Stacy came to fix the mess made by another installer who was in over his head.
Stacy knew exactly how to install an A6 window in short order and correct the multiple errors he inherited. And he did it all with a smile and a sense of humor.
If you have a European car with lots of electronics, don’t waste your time with someone who just knows Toyotas and Hondas — call Performance Auto Glass.

Stacy to the rescue! I cannot say enough about the amazing service I recieved from this company. My car was broken into and the drivers side window was busted out, I was only in town for the day and had a 3 hour drive to return home that evening. I called a number of window replacement shops but no one was able to get me in for 3 to 4 days. How lucky was I that Stacy happened to be working on a car in the parking lot next door? When I inquired about a window replacement, he made it happen, he was able to get a new window and get it installed within an hour. I know that Stacy went out of his way to squeeze my window replacement into an already fully scheduled day and I can’t say thank you enough, he was truly my hero that day. Thank you! Thank you!

Great guys — called on a Saturday morning and they were out the same afternoon at my house. Quick, professional and even helped me with how to file for insurance! Stacy is the owner — definitely recommend these guys.

These guys are awesome. They are mobile and come to you. Very flexible, responsive, quality work and well priced. If you need auto glass replacement these are the guys to call.

Performance Auto Glass the best of the best ! ! !
Stacy takes care of my business’ fleet of delivery vehicles (it’s amazing how many stones find their way onto our windshields… he has replaced at least a 6 of them for us) and he repairs the glass on my personal vehicles too. He is extremely courteous, honest, punctual, and his prices are reasonable. Best of all Stacy will come to wherever the vehicle is to do the repair.
If you need a new windshield, window, or even a repair, Stacy is your guy!

I called to get a quote and gave the model of my car. I specified that the car model does not have a «sport cross». The man on the phone immediately said «it sounds like you’ve been busy on the phone». I said «yes, I’m getting quotes». He said he «doesn’t play that game» and immediately hung up on me. It was incredibly rude.
My boyfriend called him yesterday and got a great quote from him. At that time, the same man was helpful. I was just calling up to verify it and I was shocked. Even though he could potentially beat the competitor’s quote, who wants to get their car serviced by someone that discourteous?

Stacy came to the rescue when I had an auto-​glass vandalism incident. My car was in bad shape, broken glass everywhere and 2 broken windows.
He met me at a convenient location, informed me of how my insurance could supplement the cost, and did a great job.
After all that, he went the extra step and cleaned the broken glass with a car-​wash vacuum. He is a pro.

This one is easy. If you live anywhere along the SF Peninsula and need a windshield repaired or replaced, call this guy.
No need to read through all the other reviews and companies. I needed to have my 2002 Lexus SC windshield replaced. Found Stacy on this Unilocal page. He gave me a reasonable quote over the phone (less than $ 300) came to my driveway the next day, replaced it, cleaned up, and done. Easy, fast. No surprises.
With a 10-​year old car, one of the clips in the car cracked when taking it out. Stacy came over my house the next day with a brand new part, clicked it in in about 5 seconds, and took off. No extra charge or hassle.
Solid.

No complaints! Prompt response to my email. Very knowledgeable and got the job done in my driveway, same day, quickly, cleaned up all the broken glass (that happened during a break in), and was the best priced I found locally. I look forward to calling Stacy in the future for other auto glass needs.

I needed a new Windshield for my 2008 Ford Mustang and was given Stacy’s phone number by Towne Ford in Redwood city. He answered the phone right a way, gave me a quote with an acceptable price and showed up next day at my place of work to install the windshield. He was very professional throughout the whole transaction. I detected some water in my car after some heavy rain a few month later and I suspected the new windshield to be the problem. I called Stacy, told him what happened and he met with me right away (he had to drive 20 miles). Stacy was able to pinpoint the leak and it turned out to be a problem with some of the grommets under the cowling and not the windshield. He even took the time to call the Ford dealer and told them what needed to be fixed when I brought in the car. Now that is good service.

Ahhhhhhhhhhh! My car had a smash and grab, it is december, and we are in a big push to get the next version of our software out. I don’t have time to miss work, and I don’t live near any of my coworkers. So, I bit the bullet and called one of the top rated shops on Unilocal,figuring I’d have to bike to work — this would still take a few precious hours from my very limited time. Anyway their guy was out of town, so they gave me a referral to call Stacy (a dude) at Performance Auto Glass.
Stacy’s a little rough around the edges — he sounds like he might be from philly — but he said he could come to right where I worked, that very same day (if the part was in stock.) My insurance company said the national average for this repair was $ 325 — when I had the same repair done at Royal motors up in SF it was way more than that, and I was prepared for a serious surcharge. I didn’t care though cause my time was worth more than squabbling over price, so I just scheduled an appointment and that was that.
He called me when he was next to my car while i was at work, we moved it to give him some more room to do his thing, and he said it’d be about an hour and a half. I left him with my key, and got back to work. He was pretty no-​fluff about this, which I appreciate cause dealing with shmoozers when you have an agenda is a pain in the rear.
He called me up about 1:45 later, and it was done! Everything seemed okay — there were a couple grease smudges on the hood, but the window and all were in perfect order. I’m not the type to squabble, and the important work I couldn’t do myself was done correctly.
Then I got the bill.
$ 268.61!
What??? Paying *less* than national average in California. for an on-​site service??? Amazing!
I actually have been a longtime Unilocal lurker and signed up just to give Stacy this review.

I hired Stacy to come out and replace the windshield on my 1998 Jetta. He’s mobile and will work on site wherever your car happens to be.
The first windshield he put in had a scratch down the center; I didn’t notice this until after he left. I called him and he agreed to come back the following week. He ended up installing a new windshield, but he wasn’t exactly happy to do it… and it shows in his work. He did a WAY sloppy job the second time around; the seal is uneven and I wouldn’t be at all surprised if it leaks in the future.