Mullens Jonah, DPM

I have been a patient at SOAR for a long time but never a patient of Dr. Mullens until now. I tore my achilles and was referred by the office to Dr. Mullens. Dr. Mullens is very nice guy, he took the time to listen and took time to explain the options to me. I have decided to have surgery to repair this based on his advice. We will see how it goes but so far I am very impressed with Dr. Mullens’ professionalism and knowledge.
Took my appointment at the last minute, didn’t seem rushed, clearly explained everything. I’m looking forward to a successful recovery.

Without a doubt 5 stars. Top reasons:
–Knowledgeable but not «doctor condescending» — fully explained things to me and legitimately listened to my dumb questions
–Punctual. My first appointment actually started 5 min. early! Wow.
–Likeable. Sounds frivolous but for someone that stuck sharp objects in my foot, it’s important he can carry on a conversation.
Finally, Dr. Mullens USED to use receptionists that simply wouldn’t return phone calls — really took away from his service. I made some simple suggestions to him and explained my frustration. Not only did he give me his cell phone # (didn’t use of course) but from then on out, I received very polite follow up calls.
A true professional that takes his work seriously.

After months of foot pain, I finally gave in and called my doctor for a recommendation on a podiatrist… they recommended that I call Dr. Mullens, so I did.
Before even seeing Dr. Mullens for the first time, I was so impressed when I arrived for my appointment and was seen ON TIME! This was not a one time occurrence as both offices I have seen him at (San Francisco and RWC) run on time.
Dr. Mullens listened carefully to how I described my foot pain, made some recommendations, gave me a toe spacer since I was having pain in my toes, and asked me to come back in a few weeks to see if the pain had subsided.
Though the pain was less after Dr. Mullens’ initial recommendation, it did not go away. On my second visit, he recommended minor surgery to alleviate the pain completely. He was patient with ALL of my questions (I had a lot) and ultimately when I decided not to have surgery, gave some other options to help manage the pain. I went home, discussed with my husband, and changed my mind to have the surgery.
I couldn’t be more pleased with that decision. I had the surgery, and I rested at home for a few weeks. Here I am, three months later, I have no foot pain at all. I even went skiing this past weekend after initially thinking I wouldn’t be hitting the slopes this year!
I highly recommend Dr. Mullens — he put up with my incessant questions, he did an excellent job with the surgery, and he was extremely jovial throughout the entire process!

I went to Dr Mullens for my heel pain which has bother me for a while. Dr Mullens treated me in a very timely manner. He is excellent not only professionally. He is very detailed, very through, very compassionate. He did minor surgery on my heel and make sure the wound will not hurt. I have visited other podiatrist in the past. He is the best. I would highly recommend him to anyone who want the best treatment.
From Kai Wang from Los Altos

I am extremely happy and satisfied with my care from Dr Mullens at SOAR.
After years of foot pain, 1 minor/​1 not sooner surgeries later-​100% better, NO pain when I walk!
Dr Mullens and his staff were able to expedite internal referrals quickly.
I have been treated great from other physicians on the practice as well as from the medical assistant and the cast room guys.
They run relatively well on time, especially compared to other physician offices.
The ancillary offices I was referred to have been good as well and coming as a SOAR patient I was scheduled quickly and efficiently.
I would refer to Dr Mullens for any foot issues. My results have been life changing!

After seeing a different podiatrist for over a year, I switched to Dr. Mullens (based on recommendations). He helped me with what was a partial tear of the plantar fascia. I made the decision to have surgery (after trying all non-​surgical options) and am pain free now (am one month post surgery). Dr. Mullens was patient with me, discussed the various options with me and, most importantly, performed a successful surgery. As others mention, he is genuinely concerned about his patients and also gave me his email so I could ask him questions throughout my recovery. All in all, a very nice person and a great foot doctor.

Dr. Jonah Mullens was articulate, friendly, and patient. He diagnosed my foot problem, fixed the problem on the spot, gave me his email address (without me asking) and suggested that I contact him in two weeks to give him an update. When I emailed him after two weeks, he replied within a few hours and told me that my foot was healing as he expected. A few days later, as he predicted, my foot healed entirely. Just a perfect doctor. Not many of these around. Six stars!
I saw Dr. Mullen at SOAR. He moved here from Pacific Foot and Ankle Institute some time ago, I think. The previous reviewer Robert S. might have called an out of date number. Even if it had been the correct number, one star to a doctor that he had never seen is probably not fair.
I did have to wait almost an hour for my appointment. Hence four stars to SOAR in separate review.

After reading the reviews on Dr. Mullens I called to request an appointment. I found Dr. Mullens thru the Cigna website, so I called the number listed with Cigna. I did not reach a «live» person, but was connected to a voice mail recording. I left my name and number (twice) and expected a return phone call as the recording stated. Two weeks later I still have not received a response.
If the office is so busy they cannot take a call, it is certainly acceptable to have an automated system take a message and get back to me. Not responding is NOT acceptable.

Did some minor surgery on my toe. He was friendly, caring, concerned with my comfort, and seems very knowledgeable in his field. He even took the time to call my GP to bring her up to speed on my condition.
If you need a foot doc, he’s a keeper!

I went to Dr Jonah Mullens to have an ingrown toe nail removed I was freaking out and he re assured me that it was going to be okay and it would not hurt. Sure enough he is so gentle I didn’t feel any pain what so ever. The needle to numb my toe hurt a bit just a pinch but not nearly as bad as I thought and when he had to remove the nail I couldn’t feel a thing.
Truly the only doctor I would go to again extremely nice and friendly and makes jokes to lighten the mood so it would distract me from what he was doing. I highly recommend him to anyone who needs work.

1375 Sutter St., #105
San Francisco, CA 94 109
415−387−4900
(just added the San Francisco location b/​c I noticed it wasn’t listed here. Super convenient as I live in the city and that’s where I went)
I went to Dr. Mullens because my plantar fasciitis was unbearable and all the tricks and tips my fellow runners were giving me were just not doing the trick.
Who knew a simple visit would solve it all? He prescribed me custom orthotics and low and behold, they worked! No arch and heel pain after a few of weeks of wearing them.
They worked so well I went back for a second pair for dress shoes.
Dr. Mullens is also one of the nicest and most sincere doctors I’ve ever met. Added bonus!
My only complaint is. .. why the heck did I wait so long to get orthotics?!

I’ve been in to see Dr Jonah Mullens twice to remove in-​grown toe-​nails (pesky little things), and he’s been great for my feet. He took his time with me, answering questions I had, and going into detail about the procedure. Sounds like this procedure is very standard for podiatrists (that means they do it all the time), so it meant even more that he didn’t just roll through the motions as quickly as possible. It’s always nice to have a doctor willing to explain what he/​she is doing during the operation, and pointing out things to be careful of during recovery.
After my first op, I actually had a bit of a scare, as I thought one of my toes had gotten infected (my bad of course… as I wasn’t careful for a few days). I was able to get Dr. Mullens on the phone, which says a lot. Turns out I just needed another day, and all healed up great.
Best of all, my feet don’t hurt anymore when I squeeze them into my climbing shoes!!! Well… not anymore than they’re suppose to ;-)