Joseph Shoe Service & Accessories

This is the best shoe repair store I have ever been. Great customer service, reasonable prices and less waiting time. I’ve dropped off so many shoes here (boots, stilettos) and everything came out looking brand new! They polish the shoes really well to make them look like new. The owner is also just the nicest person on the planet. She’ll make sure you’re getting a great repair for every shoes and always provide a good customer service to every customer. Drop off your shoes now and see how great they are!

Quality work and quality service. I have used a number of repair services and this one exceeds all expectations. They have replaced soles, added lifts, repaired zippers, and worked on buckles. Their work is excellent, their service is efficient and timely. I travel to use these folks and will continue to do so…

A few months ago I needed to get my shoe repaired due to the soles of my shoes coming apart. I found this quaint little shoe shop in redwood city when I was attending a wedding. Linda was very helpful and very nice. She gave a lot of advice on how to take care of my shoes and what I should do and not to do to keep my shoes longer lasting and looking new. Whenever I’m in town and need shoe repair I will definitely return because of they have great customer service and reasonable prices.

I had a tent with a broken zipper that I had been trying to see if I could have repaired for the last two years. I tried upholsterers and the cost for a new zipper would be more than the price of a new tent. I decided my last attempt would be Joseph Shoe Repair. The owner said she thought it could be repaired, so I was excited because I didn’t want to throw the tent away. When I called to check on the status, she said it had been repaired. The cost would be $ 10. I sure was surprised! When I arrived to pick it up, I had a little trouble pulling the zipper. The owner handed me back $ 3 because she said it wasn’t as easy for me to open as I had hoped. I’m sure the amount of effort needed to fix the zipper was not covered by the $ 7 I paid. I was very happy with the friendliness of the owner and the customer service provided. Yes, there definitely is a lot of clutter and stuff for sale. My tent was part of the clutter!

This place does outstanding work at a very reasonable price. I used to go to a place in San Mateo but found this place and will now bring all my shoe and bag repairs here. I brought in an Italian weekend bag for a zipper to be replaced. Not only did they put in a great main zipper, but also repaired in an inside rip, reinforced the handles and put in a new zipper in for the outside pocket. All this only cost me $ 35. That is a deal!!! Don’t listen to reviews about the store being junky or communication. Not a big deal because they do such great work and that’s what important.

The place is junky with lots of stuff that are not shoe repair related (vaces, cards, books, decorations, etc.). There was stuff piled up in the entry area and at counter. It looked like things were hard to find. The repair work was standard and the cost was average. When picking up my items, it took 10 minutes to locate the items as couldn’t find in the back area…

I came to this place to get the velcro on my son’s adidas superstar fixed. I bought these shoes for my son and a month after the velcro would not work anymore. Joseph Shoe Service owner was very helpful and let me know right away how they can fix it. She gave me a quote for how much it’s going to cost. When it ended up being more work than they thought (because of how adidas sew the velcro) she could’ve charged more but did not. Excellent work! I’m writing this 3 months after I used their service and those velcro are working much better than the original ones it came with. Thank you!