Hector Flamenco – State Farm Insurance Agent

Hector is truly THE BEST! Super knowledgeable, responsive, caring, goes the extra mile for his clients. What else can I say? Hector handles all of our policies; two houses, three vehicles. I highly recommend Hector.

I’m new to the area and needed to register my car today. I realized I did not have a copy of my insurance with me when I arrived for my appointment at DMV. The office was helpful in providing me a form to give to the DMV, even coming out to corner to meet me when I got turned around. They have been very helpful and responsive when I have called or needed information.

I have no idea how this man has 4.5 stars. He must pay Unilocal to alter his account. I recently purchased a new vehicle and asked for the difference in price for the car. What he quoted me and what I am getting bill is a $ 60 difference. Completely unacceptable. I emailed him to see what was happening and he would not listen to me about the issue. He kept telling me the price should be X and I kept trying to explain that I am being billed Y. (this went out for 4 different emails) He then gave me a corporate billing number to call because this isnt his issue. Im sorry but what exactly is your job if your not dealing with billing yourself? I will be transferring my services immediately since after 2 months he still never fixed this issue.

Hector has been our agent since 2003. There is a level of comfort knowing that I have personal friend that I can call on with any questions or concern regarding my policies. Hector and his team really know how to take care of their clients. I recently had my truck hit in a parking lot and the people did not leave a note. I called Hector and he put me in touch with the right department to get the truck fix at my local body shop and the process was very smooth.
Great job Hector!!!
Thank you,
Jim W.

Hector Flamenco is a great Insurance agent. We have been his customers for over 15 years. He handled our Daughter and our son-in-law’s recent new home insurance. He was professional, knowledgeable, and extremely helpful. He spoke up when lenders were asking for ridiculous coverage, and helped us with an unusual last minute request from the lender on the last day of closing. He was on it and got us done on time. Awesome job!

Hector Flamenco is as unprofessional as they come. My parents have been long-​time clients of his and my Dad passed away in October. I called Hector’s office to get temporary insurance on one of my Dad’s vehicles in order to sell it. I wasn’t comfortable taking the vehicle to prospective buyers without at least general liability. His assistant, Mariana, was very nice and helped me get the process started. I thought it was all taken care of, and then I received a call from Hector. He was very short with me and said that I would have to apply for a whole separate policy in my name for the other vehicle. When I pushed back on this idea and insisted that he add the vehicle to my parent’s existing policy, things got really ugly. Hector accused me of doing something «shady» and was completely rude and disrespectful. It was obvious to me that he was just trying to get more money out of us by insisting on a separate policy. When my Mom found out, she sent him an email requesting that her policy be cancelled. That is not how you treat people, especially long-​time customers.
I wish I could leave ZERO stars for you Mr Flamenco! You should be ashamed of yourself.

I have been with Hector for several years. He responds to my questions and requests promptly. His advice and recommendations are always thoughtful.
Most importantly, my father and brother had their homes damaged during Katrina in New Orleans. Hector was able to get them assistance early, much to their relief.
I highly recommend Hector!

I was introduced to Hector by my agent in Seattle. You see, I was buying a boat in the bay area and needed it insured in the Peoples Republic of California. Hector has been a very good agent meeting my needs and providing me with frequent updates. I only use him for boat insurance since I don’t live in the PRC. We are early in our relationship together, but I do expect a lot from my agent… since it’s their role to ensure I am covered, they should be proactive in reviews and discount offerings. We shall see how Hector does over the next several months, but for now, I have zero complaints.

Hector and his staff helped stream line all of our payments — we are now totally paperless with the automatic payments taken each month. This took a good deal of personal attention on their end as the annual payments did not coincide and we had to grab each one when it was up for renewal.
In addition — we were rear ended on the bridge — car totaled — and it was such a help to have Hector running interference on all the details of filing. The culprit was not well prepared nor insured so it was reassuring when State Farm paid us fast and well — and then took on the chore of chasing her. Thank you Hector and TEAM! Love his office staff, btw…

Worse attitude ever from «agent» Hector! He’s knowledgable but his know it all attitude make people go away. I see all this nice comments about him but in my experience he was rude and unprofessional. Would not use him again !

I gave my business to this agent for over 15 years. I called the office several times to ask different questions. I wasn’t sure if my insurance has all the sides of coverage. Hector Flamenco never helped me to understand my policies. He would always sound very negative, He was never personable or understanding of certain situations. Hector disappointed me every time I would call the office, He would frustrate me to a degree that I would get really unsure about my safety and about my insurance that I pay for! I will never recommend his services to anyone. Bad Agent makes your life uncomfortable and unsafe.

Hector Flamenco is very personable and caring friend and agent. I had been affiliated with him for more than 20 years and has not failed or disappoint me in any dealings we had from home owners insurance to car insurances.
I will recommend his services anytime without hesitation.
Tony Laureano MHSA RN
Chief Nurse San Quentin State Prison

I have been with Hector for over 15 years, when his office was in Daly City. He has been there when I got married (life insurance), when our children were born (more life insurance), a house remodel (homeowners insurance) and now finally we have our car insurance with him. He is our one stop shop! Over the years he and his staff have been very helpful and knowledgeable about our insurance needs without the upsell! It is comforting to know that we have a point person we trust that we can call instead of the cold, uncaring, scripted call centers most other insurance carriers use.

I’ve had the pleasure of having Hector as my agent for the past 10+ years. He is very knowledgeable about every aspect of the different insurance services he provides. He is very friendly, makes you feel welcomed and treats you like family, which I love! His staff is always very friendly. If you are considering making an insurance change you will not regret your decision choosing Hector and his staff!

5 stars are not enough! Hector the most amazing, professional, dedicated, efficient, knowledgable insurance agent I have ever had. He is accessible and is prompt with resolution and action. I highly recommend Hector to take care of you and you family.

Hector is the most dedicated and knowledgeable insurance agent I have had the pleasure to work with. I have been a State Farm Insurance customer for more than 4 years, and recently switched to Hector’s practice. Not only he is always available to discuss questions I might have, he goes the extra mile to make me feel at home. I highly recommend you talk to Hector about your insurance needs.

OMG.. .Absolutely amazing. Hector is so professional and has the greatest sense of humor.
And he’s a great insurance guy too!

Hector’s 96%, 5 Star Rating is not an accident, it is well deserved.
However, if you’ve been in an accident or have insurance needs, Hector is the person you should have guiding you through the process. Hector has been my agent for over 14 years and has always been outstanding. He’s provided guidance on car insurance policies, homeowner & rental insurance, personal property (wife’s wedding ring), and life insurance. He’s my only insurance provider and I will continue to use him and recommend that you do too.
He’s helped my family and me through several car accidents & home purchases. He’s always professional, friendly, knowledgeable, and helps make every situation less stressful. I’m grateful for the service that Hector has provided to my family.
If you’re looking for an insurance provider or want to make a change, give Hector a call and I guarantee that he’ll be your agent for as long as he’s been mine.

Hector is the best agent I’ve ever dealt with, he is professional, courteous and very knowledgable. I’ve been a client for two years and I could not be happier with his services. I own a small business and Hector is always trying to find ways to save me money on my policy while protecting my business. I like the fact that he checks in with me from time to time to see how my business is doing, he really cares about his clients. The best part is that my insurance is almost $ 300 lower per year than what I was paying to my old insurance. Thanks Hector!!!

Hector has been our agent for almost a decade, I believe. He is very helpful and knowledgeable. He is efficient and gets the items I request in a timely manner.
If you are looking for an agent who will take care of your needs, Hector is the one :)