Grant Mechanical, Inc

Our 16 year old furnace quit on Christmas day (Friday), 2015 which began several days of record cold on the mid-​peninsula. On Monday, Dec. 28. I began calling HVAC services. Sam Grant responded quickly. After a brief phone conversation with Kristin, on New Years’ Eve day (Dec. 31) Keith and Justino arrived and installed a new furnace. Within a few hours they finished, and after tidying up they were gone. We’ve been warm and snug ever since. We’ve had a happy new year thanks to the whole Grant Mechanical team. Fast.Fair.Friendly. Highly recommend.

We’ve been clients of Sam’s for several years. He always delivers on time and at a reasonable cost. Today is New Year’s Eve and our furnace went out. Although officially closed, Sam was in the area finishing up a job. He came by and handled a heating emergency for us. We love this guy and his team.

The Grandma is in town so The Wife and I get a date night as soon as she gets back from Boxing Day shopping returns. While searching franticly for the new universal remote I found the old Nest from my old house and I thought it would be great to surprise The Wife with an updated thermostat (we’ve gotten used to it). I remembered how easy it was, looked up the wiring diagrams and popped it into place in minutes.
Except it didn’t work. Two hours before date night on the coldest day of the year. With Grandma watching the kids and no firewood.
Crap.
Even more quickly, I reconnected the old thermostat and it didn’t work.
Crap again, I knew I had [insert colorful expression for ‘done something wrong’] by not reading the instructions, and a service call was needed.
I left Sam a voicemail at 6:30 pm, and he replied by 7:00 pm saying he can come at 8:00 the next morning, which was better than I was expecting shortly after Christmas.
He showed up on time, and he asked politely if I turned the power off to the furnace. I didn’t, and I knew exactly what I did wrong after that. Luckily, he had a spare transformer (he says this happens a lot with self-​installed Nest controllers), and our heater was up and running in about a half hour.
Perhaps this was a routine visit, but it was done quickly and without (too much) embarrassment on my side. Highly recommended.

Solid service. Sam was super responsive, knowledgeable and was able to get our heater up and running quickly. Would definitely use again and highly recommend.

I called four companies to come and fix our heater on a cold December day: one wouldn’t come to my area; one was booked for a month; and the other no longer does repairs. Feeling discouraged I called Grant and Sam called me back right away, fit us in the same day, repaired it quickly and for a reasonable price. On top of that he was a very nice guy!

Sam Grant is the owner and repaired my Bryant heater a few days ago. Left a message and he returned the call within an hour and set up an appointment for the next day. He diagnosed and repaired the problem within 30 minutes — it was a broken circuit board. He stocks many Bryant and Carrier parts in his van so it’s likely he can replace a broken part on the spot. Sam was extremely pleasant and nice — he has two golden retrievers himself so he made friends with our golden right away! I highly recommend Sam and his company!

Sam was very responsive and fit us in to his schedule promptly. Our heater is 16 yrs old and the safety switch was tripping causing the fan to blow cold air. He mentioned he had a $ 150 minimum charge for upto an hours worth of work. However, buyer beware, Sam’s pricing is based on a fixed minimum PLUS time travelled to get to your site, So even though no ‘work’ was done on the heater, in addition to the minimum, I was charged $ 30 extra for his travel time. I didn’t think that was fair.
Sam recommended that I install an new heater.
I later got another contractor to take a second look at the problem. They fixed the problem of the tripping switch, and saved me the expense of having to buy a new heater before it was due.

THANK YOU SAM! Our furnace went out last month just as the weather turned cold. Perhaps we lucked out on timing, but Sam was able to schedule us on very short notice and did everything he could to expedite the repairs. He was incredibly responsive throughout the process, very clear on options/​pricing/​what needed to be done, and was very professional to work with. I hope we won’t need to contact another heating repair person for a while, but if/​when we do, Grant Mechanical will be the first place we call!

I was very happy with Grant — their crew was prompt and explained everything and did a great job. They also got me in for a furnace replacement earlier than scheduled due to a cancellation — like any good service provider always deliver in excess of what was promised — nice people, high quality work.

Another great experience with Grant Mechanical. I called Sam this morning because my furnace was blowing only cold air. Sam told me that he was booked solid for the next week. I must have sounded really cold because he said that was actually in my area at the moment and he could come by in the next hour. He came right away and fixed my furnace! Now I am toasty warm. Grant Mechanical has the best service ever! I would highly recommend this company.

Sam returned my call quickly, fit me in when he had a cancellation and fixed both my heating and air conditioning issues in the same service call. He had the parts I needed in his truck. He was friendly and professional. HINT: When you call and leave a message, make sure you include your location — this will make it easier for him to «fit you in.»

Quick, efficient and knowledgeable. It was a pleasure working with him on real short notice. He also responded faster than everyone else I called. He’s now my goto.

I would highly recommend Sam. I tried to reach a lot of different folks to repair my heater with few responses. He responded within 30 minutes of leaving a message and moved me into an appointment where he had a recent cancellation. He showed up right on time, diagnosed the problem, had the part on hand and I was back up and running in 30 minutes.
He also gave me some recommendations on how to make my older heater more efficient so it would last longer.
Couldn’t recommend highly enough.

Our Air conditioner stopped working yesterday and we wanted to get it fixed quickly as we’re expecting a big heat wave. As another resident of Redwood City, we called Sam. He called back right away and came out quickly. He diagnosed the issue, got it fixed and now we’re set for the heat wave. Thanks Sam! We’d highly recommend him and will call him again.

wow, Sam Grant just left my house literally cursing at me! I have a tiny space for an A/​c unit but two of my neighbors who have the same exact configuration as me have had an A/​C unit installed. so I told him that that was why I tried explaining in advance what the limits were to the scheduler [who I think was him]. They said he’d had 30 years experience and could do anything. When here, Sam Grant told me that there was «no room for an AC; it could not be done.»
When I told him it was in two other of the same units of m y complex, he literally used the F… word on me. He told me I was being rude telling him he didn’t know what he was doing. [I NEVER told him he doesn’t know his field, but he sure doesn’t know how to install in a small space, and that was why I’d tried explaining in advance what the issue was. ] Once he started cursing at me, I asked him to leave immediately and he would not. He was very angry and accusatory. I told him I’d call the police if he didn’t leave immediately, and when I picked up the phone and started dialing, he left. horrible temper on inappropriate behavior!
And when I told him I would write a review of this on Unilocal,he threatened me with a defamation law suit. He said he had done that before.
PS: the Police came a minute later, so there is a report of this to the Police, and they told me to report him to he Better Business Bureau

Professional job by Sam Grant. He showed up on time and got right to work.
Efficiently handled the HVAC maintenance job and had good advice.
Will use again and recommend to friends.

I’m seconding the other reviewers that speak highly of Sam Grant and Grant Mechanical. They provided a quote very much in line with 2 other quotes. I was impressed by their knowledge, appearance and punctuality. I made the right choice. I found their workmanship, attention to details, cleanliness & clean up, communication and respect for my property a suitable reward for my initial assessment of them. I would highly recommend that you consider them for your future projects.

A month ago Sam Grant came by to fix our heater because it wouldn’t turn on.
I’m not very good with these sorts of things. Anything with fire and gas gives me pause. So I called an expert.
I called him on a Wednesday. Same came on time on a Friday. Fixed the pilot which just needed some jiggling. Taught me how to change the filter, how to light the pilot, how to get things going again. He was cool with me video recording the whole session so I would know how to do what he taught me again. All good. I would totally call him again if I have heater problems. Heater has been working strong with no issues for this past month. All GOOD!

Great place. Smells nice. Friendly customer service. I would recommend anyone to come here. Great deal.
— Tyler R.

With summer temperatures in Redwood City regularly approaching or exceeding 90 degrees (and by regularly, I mean more than once), our house has resembled a sauna as of late. My wife is pregnant, and the importance of central air increased from ‘somewhat important’ to ‘schedule this today or I will murder you.‘
I asked Grant Mechanical and two other highly-​rated local providers to provide an estimate. Sam produced a competitive proposal and also gave me helpful advice on the best system for my family in light of our house, yard layout and upcoming baby.
After having a chance to review all of the bids, I sent a note to Sam on Sunday night and asked/​begged him to schedule the install as soon as possible. He called me on Monday morning and became my new BFF after telling me he had an unexpected opening the very. next. day.
He and his team arrived on time, were super friendly and professional, and completed the install in a single day. What’s more, they left our house spotless.
I wish I had more hands, so I could give these guys four thumbs up.