Chase Bank

I have never felt really disappointed on a bank I felt like huh is this my bank no one tried to help really sad I choose this bank

I’m not a fan of any Chase branch especially this one. I went in with a cash deposit to an account and they don’t accept cash. Yes you read that right and you can verify it with them. The bank does not accept cash unless you have an account. If you’re trying to help someone else or try to pay back something whatever the case may be, they will not accept cash into an account unless you are listed on that account or have your own chase account and transfer funds in.
I think this is absolutely ridiculous and the lack of professionalism from the teller was even more insulting than me trying to give them a lot of cash and not taking it.
Go drink your blue juice. Y’all chase people away. Appropriately named.

OK this review is way overdue… sorry, I tried to post it last year and for some reason it got saved as a draft! But I’m posting it now.
Just wanted to say thanks to Dante, the manager, plus Christina and Jasmine, for being super helpful and nice when I came in on Friday. Usually on Fridays, the workers seem t try to rush you out the door, but they were so helpful, didn’t seem in a rush, were willing to help as much as I needed assistance with some issues I was having with my checking account. They had a «however long it takes, we want to be sure you are happy» kind of vibe going… rare for a Friday at 6! I really appreciate people who take the time to address customer needs and give great service, and these guys did just that. I was very impressed. Thank you!

Every experience with them has been pleasant. The staff are very patient and thorough, and answer all the questions I throw at them.

I feel like the vibe in this Chase bank is pleasant and professional. I am always greeted warmly and helped out quickly. If there is a wait

This Chase is about a mile away from my job, so I come here often to deposit money, cash checks, or withdraw from the ATM.
I typically get the same girl to help me, and it’s killing me that I cannot remember her name. She is very nice and her service is quick.
I got married in September 2012, but didn’t officially change my last name until October of 2013.
Well, while the name change was official, I hadn’t updated my name on our joint checking account. My mother-​in-​law wrote me a birthday check with married name. My personal credit union wouldn’t deposit the checks (even with my new and old ids present), and I figured Chase wouldn’t either.
WRONG. The teller cashed the checks and immediately set me up with a loan officer (or whatever you call them) to change my name.
I was afraid the process would take 30 minutes, but nope! I got my name changed on the account within 10 minutes, and was back to work a lot faster than I thought I’d be.
Thanks, CHASE!

I love the people who work there they are so incredibly friendly. One of the tellers Jazmyn is the nicest. She is always remembers me and asks how things are going at the local store I work at nearby. She sets a great example to all the other employees about what stellar customer service means. Keep it up :)

Not much to say. I run in and run out on occasion when I am in the area. Average bank.

Best customer services I ever had
will do business for life