Von’s Delivery

Vons delivery is terrible. The driver was late. Expect to pay $ 10 more than it says. In response to getting my delivery late I received this robotic copy and paste response.
«The prices quoted on the site at the time of your online order are estimated prices only. The actual order value cannot be determined until the day of delivery because of variations in product weights (e.g. random weight items such as produce), available prices and promotions between the date you submit your order and the date/​time your order is filled and delivered, substitutions, taxes, bottle deposits and item availability.
*Please note:
The Estimated Total above (i) includes Club Card and Promo Code Discounts, but excludes just for U™ discounts, Buy One Get One Free offers and other offers, savings and discounts, sales tax, bottle deposits (if applicable) and final weighted item pricing (Deductions) and (ii) does not reflect the final amount on your receipt, which will be calculated after Deductions.
Thank you for shopping at Safeway.
Susanne
Safeway Grocery Delivery Team
Contact ID: 30 625 598 «
The only produce I bought was like 1 broccoli and 4 bananas, how does it charge 10 $ more? I should just become a broccoli and bananas farmer now. I’m not made out of money Vons Delivery.

***VONS delivery marks up the price of the food in order to pay the drivers! Rather than shopping online, I suggest you use the website to make your grocery list and then marvel at the prices once you get inside the store. I saved 18%. ****
I am sooo disappointed in the service I received from Von’s Delivery in Redondo Beach. I had carefully planned out what I was going to buy online– comparing prices of different meats and produce so that I wouldn’t go over the available balance on my card. I understand that the website only gives an estimate; however, in my experience, the estimate is usually only a few dollars off from the actual price. I left five extra dollars on my card just in case. I was very careful to make sure that I had entered the promo code for free delivery. I would just sit back and wait for my food to be delivered the next day.
I woke up and noticed a missed call from a Redondo Beach number. I called it back and customer service from
informed me that my card had been declined. Dangit! I thought for sure I had calculated things just right. I even entered «no substitutions» so that I couldn’t get over charged for something that I’d rather just do without. Here’s where it gets good: I say, «Okay, can you tell me how much it rang up to?» Maybe I could make a deposit at the bank or transfer over a few dollars because it shouldn’t have been that far off. I was positive that I was being declined for a few dollars or less. Her response, «I can’t see how much your card is being charged until after the receipt prints out.» So I say, «Oh…okay, well can I take something off?» Surely, I don’t need Jenny O ground turkey for $ 7.19 when I have ground beef already. She responds, «It’s too late to edit your order,» «Um, okay, well I guess I’m going to have to cancel?» «Okay, thank you, have a nice day!» She hangs up. I’m thinking, ‘dang…now I gotta go to the grocery store!’
So, I print out my list with all the prices on it from the website and can you believe that the total for the same exact items came to 11.00 less than it would have been online? They didn’t charge me for shipping so I guess they just mark up all the food online. BTW Jenny O ground turkey came to 5.69 in the store. SMH. Never again!!!