A special thanks to David for being careful with my things and very timely. This was the best moving experience I had going from redondo beach to west la in only 3 hours. Best money spent! Highly recommend!
Heather M.
Classificação do local: 4 Torrance, CA
I recently moved from Torrance to San Pedro and these guys did a really good job. I have enough stuff for a one bedroom with the largest items being a bed and a couch. These guys handled everything with care and ensured everything was as well protected as possible. Bad luck of the day was that my complex elevator was broken — but these guys didn’t even blink. They were polite and hard working — minimum time of 4 hrs to book — they finished in just under the 4 but felt it was worth every penny. I would definitely recommend using their company!
Melissa K.
Classificação do local: 1 Redondo Beach, CA
Contrary to what your company claims on your website( ), Local n Long Distance Movers did NOT provide«superb customer service» or «expertise.» Our move was no more than 15 miles and consisted of belongings from a 1 bedroom apartment that was 95% packed and had disassembled furniture before the movers arrived. Despite the pre-packed, organized, and easily accessible items, it took the movers FOUR hours just to LOAD their truck. A detailed list of items within the apartment was also submitted beforehand and the office quoted 1 truck with 2 movers; however, it was stated by the workers a few times that it should have been a 3 or 4 man job. The movers arrived LATE outside the scheduled arrival window. When they finally started working, they were slow and unorganized in their packing/loading methods, even though boxes were already marked with room locations. The movers’ attitude and comments were disrespectful to my family, the contents of my apartment, and to their company for not sending enough people for this job. In contrast, we’ve had experience in the past with a two-man team from another moving company completely pack and load a two story house(3 bedroom, 2 bath, 2 living rooms, and a full kitchen) without so much as a complaint and in almost the same amount of time these movers took to complete the job. To top things off, the job was incomplete and we ended up being overcharged: 1) they did NOT reassemble the furniture at the new apartment; 2) as per the price quote, this move did NOT exceed 15 miles and should NOT have been charged for the 50 minutes spent in rush hour traffic on Pacific Coast Highway. The website also states that they offer discounts to military but the customer service representative did not know anything about any military offer when asked over the phone and did not offer to live up to the online statement. We kept a detailed time log throughout the move. The actual amount of time worked was 7 hours, however the movers did very rudimentary calculations and charged us for 8 hours and 50 minutes. Again there was no offer to review or honor the claim for discount to the«Military and the Elderly.» The movers also constantly spoke in their native language throughout the job, which normally would not be an issue since we understand the need to communicate in order to work more efficiently. However, when it came to completing the payment transaction, they continued to speak in their native language instead of ensuring both the workers and customers understood what was being charged. After not being able to contact the home office to conduct the transaction, the lead mover, David, took pictures of card information with the intent to process it later. We had to remind him to delete the pictures in front of us after he finally made contact with the office to run the payment over the phone. Overall we were extremely dissatisfied with the services provided and would strongly discourage against anyone looking to conduct a local move utilizing the services of Local N Long Distance Movers.
Carrie J.
Classificação do local: 5 Seal Beach, CA
Kenstantin and Alex did an amazing job for us today. We appreciate all there hard work and quick pace.