Gelbart & Associates

Always difficult to get a hold of someone. They take any insurance, it seems, so that is great, but you have to wait at least 30 minutes EVERY TIME. Their time is valuable, yours, not so much it seems. Dr. refuses to write a 6 month prescription for a drug I have been on for 23 years. He wants monthly meetings. Why? To charge me, I assume. Not bad people, but running a mental health practice like a mass market.

Horrible Experience. I had an appt with Dr Lichtman. I am dealing was depression and started crying in the waiting room. When I enter his office, I was already very stressed out and very upset, and I began to explain what was happening to me … but he interrupted me 5 times to text on 2 different cell phones. I did not even ask me if I minded if he answered his texts. Claimed he ran a rehab clinic, but this is supposed to be my private session.
I am being billed a lot of money for this session, and I found his behavior very unprofessional and disheartening. I felt like my pain didn’t matter. He didn’t value me as a patient. I was clearly crying and he keep stopping me to respond to text messages …
I am filling appeal with insurance company.
Worst clinic experience I have ever had.

So I start coming to the redondo beach location last month and was very disappointed at the wait times. I sat in the waiting room for more than an hour, there was two people in front of me who walk out mad. This place also wants to charge you for not showing up. Look I get that but can I charge the office for waiting more than an hour.
Second visit I was scheduled to see a Dr at 5:00. There was a young lady in the waiting room who said her appointment was at 5:15 and she got called in before me. Then when I do get to see the Dr, the first five questions he asked where about my insurance. He had to make sure he was going to get paid before helping me with my depression and anxiety.
I am on the hunt for a new dr. This place is a mess. No organization, the receptionist sits behind a closed glass window. No interaction with the patient. This place is one of the worst psychology office that I have been to.

I called three times and never reached a live receptionist. I left three voice mails inquiring whether they were accepting new patients. I left my name and phone number each time. I never received a call back.
I’LL TAKE THAT AS A SIGN THAT THIS PLACE DOES NOT HAVE GOOD STAFF OR PROVIDE GOOD CARE.