Claydon Jewelers

Austin and her staff are the nicest as can be. I feel like I’m sitting in their living room when I’m at their store. They sell beautiful jewelry but also do great repairs, cleaning, and appraisals. I would never go anywhere else.

Claydon Jewelers is a lovely place for gifts, wedding bands, and jewelry repair. We had an amazing experience with Clark and his family. Clark was patient and walked us through the entire process of designing and choosing an engagement ring and wedding band. He was extremely accommodating, patient, and helped guide us when we needed advice. His breath and depth of knowledge is impressive and I love that it is a family business. It is a a wonderful reminder to look down at my ring everyday and remember such a painless and enjoyable experience! Thanks Clark & Co.

Purchased my wedding band from Clayton Jewelers by far the best jewelry store and jewelry experience I’ve ever had. My go to place for any jewelry/​diamond needs going forward. The staff are great and it’s family owned/​operated.

I needed a repair on the setting of my wedding ring. They were very nice here and the repair only took a day. It was very affordable too and they offer free jewelry cleaning.
Though I wasn’t there for it, they also have a neat selection of jewelry for sale and a few rescue pups hanging around inside which makes me happy.
I have a unique stone and they knew what it was right away and how to care for it. That may seem obvious, but I had recently been to another jeweler in El Segundo and they did NOT know what the stone was.
It was clear to me that Claydon’s staff knows what they’re doing.

I had a ring re-​sized (from 6 – 7) and they did a great job. Only a few cons, but lets start with the pros;
Pros:
*Family owned business
*Very confident staff
*Quality of quantity prices (you get what you pay for)
Cons:
*Major lag. they informed me that it would only take a week to re-​size (only. @_@), and after 3 weeks they finally called me (I wasn’t in a rush anyways, but still…)
*When I got my ring back, there was some smudging on the band where they had to re-​size it (it was a brown oil smudge that they didn’t clean after closing the band), but they did make sure to clean it off for me after I pointed it out.
*And lastly, the wait… Its a nice place, but small and short staffed (at lease the day I went it was a long wait 25+ minutes)
All in all I would give them a second chance, and probably a third.

I’ve given much thought on whether and how to update this review. I had a pretty terrible experience with this place — but in a unique way. They were friendly, and I believe that in general they probably do really good work, but wow, my experience was bad. (You can get the details below, but long story short, what was supposed to take a few weeks was more like 6 months and plenty of aggravation.)
That said, I know that the son, Clark, is running the place now. After he took over, he reached out to me about my negative experience. He emailed and called, but was never pushy about it. Rather, he just asked what he could do, if anything, to make this better. I’m not sure what they could do after the fact to fix what happened. But he seemed sincere, and I can honestly say that I would consider giving him a chance to earn my business back.
So despite my negative experience, I wish Clark and Co the best.

Turned on to Claydon’s by a co-​worker. Haven’t been disappointed since. Friendly staff. Went X-​mas eve, place was full thought it was going to take a couple hours to get thru this. Had what I wanted and was done within 30 minutes.

Great staff very friendly! And they really go above and beyond with their customer service, they definitely have my business! Very satisfied with the service here! And quality of the work they do and products they have!

What a helpful family business.
I’ve had items repaired, cleaned, purchased. They sparkle like a flawless diamond!
Great service.

I stopped by to replace a watch battery today. I was greeted promptly and it didn’t take long at all before I was on my way. Everyone was very nice.
The outside of the building is under construction, but they are open for business!

There are fewer and fewer family run businesses these days, yet Claydon Jewelers thrives because of their attention to customer satisfaction and a friendly environment. Clark goes the extra mile to ensure his clients are constantly more than pleased and impressed. I look forward to my continued business with the Claydons and many more amazing jewelry pieces to come :)

What a wonderful experience! I needed my diamond earring repaired because the back stem had bent. They repaired it in less than 5 minutes and cleaned both earrings & my engagement ring! All free of charge… I will definitely return to check out some amazing jewelry that I spotted in the store. Very honest people with great merchandise.

I don’t have a Unilocal account, so I’m using my wife’s.
I came to Claydon jewelers partially off Unilocal reviews, and also because I wanted to use a local jeweler for buying my Wife’s engagement ring/​wedding band. I visited the jewelry district in LA, and although the prices were reasonable, I felt a little rushed and not overly cared for.
As soon as I went to Claydon’s they made me feel at home. They’re family owned, have a good selection of jewelry, and took the time to get me what I wanted. I’m an engineer and I don’t like making quick decisions, and I’m glad they were willing to wait it out for me. I first worked with Austin, who helped me figure out generally what I wanted. Cliff is the one who buys the stones and seems to set final prices, so he helped me pick out a stone that fit my budget and exceed my expectations. Then Clark, their son helped me turn a sketch I drew (in a couple iterations) into an awesome custom ring which my wife LOVED — she was blown away.
All to say everything was great. I came in a bit under budget for the engagement ring and both our wedding bands — which is the icing on the cake!
Ryan

Instead of a traditional one year anniversary band, my husband and I decided we wanted to try to add a halo to my existing three-​stone engagement ring. We chose this place solely from Unilocal reviews and were glad we did. Several members of the staff teamed up to give us various options within our price range. We were set to pick up my new ring the day before our anniversary, but found out that morning that there was a delay in production and it wouldn’t be ready for a few days. We were sad, but understood these things happen.
When Cliff, the owner, found out about the situation, he was so apologetic, and ended up working tirelessly until late at night to ensure that the ring was ready and on my finger for our anniversary. We were blown away by how committed he was to making sure we had it for that day, and even more amazed at how beautifully and perfect the ring came out. It was just like I had imagined, but better. He even had me bring it back in a few weeks later just to touch it up and make sure it was perfect, for no additional charge. He was sincerely kind and thorough in explaining everything to me, truly a nice person to work with.
I can’t describe how amazing it felt to wear this beautiful ring as we celebrated our anniversary at our wedding location, and it was even more incredible to know how much care was put into making it. I have received countless compliments, and quite frankly can’t stop looking at it! We were so impressed by the genuine care and quality work from this business. Despite the setbacks I now have a ring that matched my vision perfectly. Because of Cliff, Claydon Jewelrs has earned our business for life!

Probably one of the best places you can go. It is a family business that actually knows what they are doing. Each person has a role and it is very clear that they care for their customers. It was such a joy to get positive feedback and opinions while shopping for jewelry. They took the time to wrap my items in boxes and even put pretty ribbons on top. There is quite a selection that won’t fail you and they are very knowledgeable on their products which was very essential for a first time jewelry shopper like me. There is plenty of joy in this shop and I will definitely come back here because it’s worth every penny. (Which isn’t a lot of pennies because the prices are fantastic too)

One of the prongs on my ring became loose and my husband took it here to get it fixed. The fix was fairly simple but rather than charging us, they did it for free and gave us a free cleaning as well. Such great customer service left a lasting impression as I know which local jeweler I should be taking my business to going forward.

A hands-​on family run jewelry.
Dad’s the stone guru, mom’s on metal and prices and the son binds them all together so nicely!
Great connection and a great experience learning and buying from these guys.
Highly recommended, just go in and see for yourself

Coming here was my last stop in searching for what I wanted… not only did Claydon’s customly create the ring I envisioned but they did it in a timely manner and found my cushion cuts in different grades that looked flawless. We had a budget to work with and the staff was amazing in helping us create my ring at a great price. I also loved that Claydon’s is family owned because they truly enjoy and believe in what they do. Clark provided us with all the information about diamonds and the different grades. This separated them from other jewelers we’ve been to because other jewelers were more interested in selling instead of trying to get us to understand the quality of diamonds. I have and would definitely recommended Claydon’s to friends and family.

I brought in a new wedding band I had bought as a gift for my husband today (his current band is smaller, and not very comfy. And asked if they could resize the ring, and how long it would take. Austin took a look at it and told me that it could actually be shrunk to the size I needed instead of re-​sizing, this way I get to keep all of the gold content, so I was so happy for that ! I also got the ring engraved on the spot.
While I waited, they also cleaned my wedding and engagement ring. My wedding band was extremely scratched up so imagine my surprise when I got it back and all the scratches had been completely buffed out and they were as shiny as day 1 !!! I fell in love with my simple wedding set all over again.
The entire staff was so friendly including the doggies that came out to say hi ! I could tell that everyone who worked there (even the young ladies) really know their stuff, and are very creative designers. The jeweler himself even brought the ring out to me when it was done to tell me what a beautiful ring I had chosen. He thought it was a nice, solid piece and thought my husband would love it. (I hope he does)
I will be bringing in my Tiffany pieces to add links, and my pearls to be re-​strung very soon. I am so happy to have found this place and will come here when it’s time for an upgrade!

So Friendly! My brother had gone in there about 6 months ago to get two rings made and he was super impressed by them. They tool the time to walk through all they had to offer him which he really appreciated because he wasn’t sure what he wanted. They did an amazing job!
I needed my jewelry cleaned and didn’t know what to do. All the products I bought at stores were awful so I called them and asked if they do cleaning. They said yes and that they would do it for free so I thought why not.
I went in and the girl working the front was super friendly. She cleaned more than I had though… my rings, earrings, and necklaces.
She did a great job and I am so thankful. My jewelry sparkles and it catches my attention and it’s nice to know they aren’t all gross anymore.