BloomNation

I can only speak about this company in relation to the local florist that is «powered by» bloomnation – Manhattan Beach Florist. For the first time in over 45 years, this is the first time I ordered flowers that were not delivered. Because this was for a very special occasion, I wanted to use a local florist who could coordinate with me on delivery. I provided them with with my cell number and the number of the recipient. I explained that the delivery site was a vacation rental and the birthday girl would be in and out during the my requested delivery window. I contacted the local florist a total of four times and was assured by the owner twice, and the support staff twice, that my gift would be delivered – soon. At one point I even received an e-​mail declaring «success’, your gift has been delivered.
I had to have several conversations with my friend to find out if my «surprise» had arrived. Very disappointing!
Just be aware that the delivery area for product is wide ranging and the local florist apparently has very little control to get it where it needs to be on time. They claim to have attempted delivery twice, but neither the recipient or myself ever were contacted about a problem. I only found out about the claimed attempts each time I called.
Finally, after two days of calls and attempted e-​mails all initiated by me, the support staff offered to leave the arrangement at the site and return my money. Well, the arrangement was still not delivered, and we will see about the refund.

Beware of this horrendous example of a florist. They accepted my order, payment and delivery date. However, they forgot to tell me that their shop was «on vacation». .. that’s right, the whole shop is on vacation. Sounds just as ridiculous as «the whole store got the flu» from My Cousin Vinny — only this isn’t a movie.
The icing on the cake was a 10% offer off my next order due to a duplication of tax issue. With service like this, I could have crawled to Redondo Beach from Malibu quicker.
Caveat Emptor has never had more relevance.