Aquilina Plumbing and Rooter

We had a pinhole leak in a pipe. I ended up getting a clamp from Home Depot and covering the hole as a temporary fix. Frank came and took a look and said that my fix would last longer than the pipe so there was no need for him to do any work. He left without charging me anything. It’s awesome to have found an honest plumber who’s willing to pass on a job when it’s not needed.

Frank is awesome! Came to our house today for a free estimate and didn’t push any of his services on us. He was very honest and even gave us a few tips to try on our own before calling him back to do any necessary repairs. My toddler son was sleeping during the estimate and Frank kept his voice down and even tiptoed around so he didn’t wake him up. Very very considerate. Thanks Frank!

Amazing customer service! Cant say enough about this company. Called them late on a tuesday needing help due to a leak that was getting worse. Spoke to someone in the answering service who told me i would hear from a tech within the next 30 minutes. I heard from Frank within 5 minutes. He was nice enough to educate me on how emergency plumbing works. He told me that he would come out and take a look and see if anything could be done tonight as a temporary messure to hold us over till tomorrow. Frank came out, diagnosed what was going on but unfortunately wasn’t able to help. He spent at least a good hour with no success. At the end of the visit i asked how much we owed him for today– i was shocked when he said it was no charge. He said that he was going to stand by his word that if he couldnt help he wasn’t going to charge me. I double checked just because i had never heard of such a thing in the plumbing industry. I will definitely be calling Frank in the future for all my plumbing needs!

I hired Frank a month ago to do a full re-​piping of my unit using Aquapex. My multi-​floor condo had 4 bathroom sinks, 1 kitchen sink, 1 dishwasher, 1 bathtub, 1 shower, 3 toilets, 1 washer, 1 water heater, and 1 garage fixture.
He was very cordial, friendly, and loves to explain in detail about the pros and cons of his various solutions (e.g. copper vs pex, water softeners vs none, etc). Also, in his estimates, he was very upfront on what to expect from the job (pricing, level of cleanliness, work hours, material used, no patching, etc).
It took him about a week to finish all the work. He did a good job in minimizing the numbers of holes he had to make and made sure everything was nicely setup for the city inspector to examine. The city inspector had no problem with his work. Most importantly, Frank did a really good job in making sure my family had running water everyday during the job.
The only reason I couldn’t give him a perfect 5 stars was because there were a few hiccups during the week of work:
1. One of the fittings in the repipe failed after the work was completed, causing some water damage to my ceiling. I had to shut off the main. He came in the next day to redo the fitting.
2. He accidentally broke one of my lamps and was fully upfront about it, letting me know before I even knew. He fully apologized and reimbursed me for the cost.
With the large amount of work that needed to be done, I guess these things couldn’t be avoided. Price wise, he’s competitive with all the other bids I got (I called 5 other plumbing companies who were either not as informative or way too expensive for the same amount of work).
I waited almost a month to write this review to make sure issue #1 was just a fluke and not a pattern. So far, no problems. I’ve also noticed that a lot of my fixtures in the house are now able to get hot water a lot faster (Thanks, Frank!)
Considering how honest and friendly he was with me and my family, I would feel comfortable picking Frank to do my next job in the future.

Frank is the best!
My shower drain clogged completely, and I needed a plumber to come out right away. I called Aqualina, and Frank was so flexible and able to squeeze me in at such late notice. Thank goodness! He was on time, friendly, efficient and competent. I would recommend him to anyone, and will definitely call him again.

This is the second time we have Frank coming over, and again we were super impressed. Frank is so knowledgeable, professional, thorough and courteous. I just hope we can have a professional just as good as he is when we move to Northern Cal.

I called with a floor drain issue that could be solved in several different ways. I talked to Frank and after hearing my problem, he advised me that I did not need his services, but rather he gave me a low cost fix that exactly solved the problem. He said «no charge for the advice». Wow, how cool a plumber is that. I will never use a different plumber as I know that he can be trusted to have a perfect moral compass and is totally honest. You are free to call my business, Liberty Tax of Marina del Rey, to verify my review — 310−306−2000. Pam

Called yesterday to get some help with a backed up sewer line. No response back. Poor customer service.

Thank you for your service, Frank!
The night before, our bathroom sink drain decided to completely clog. It had been on its way to this point for a while. The issue with this is that the timing was really bad, although there is NEVER a good time for a clog especially when you only have 1 bathroom sink! And we were headed out of town for Thanksgiving and wanted to get this resolved ASAP!
I woke up early the next morning and called 4 different companies. Nobody called me back except for Aquilina Plumbing! Thank you! Frank called me back in a quick manner and he said he could come by on his way to his first appointment of the day. Wow!
He arrived and brought his electric snake with him. Uh oh! We had a power outage during the night and the power was still out! So, he came in, took a look, and said that he needed the electricity to resolve the problem. I was soooo bummed. He was polite and offered for me to call him if by chance, the power came back on soon. He drove away.
Guess what? The power came on about 5 minutes later and I did indeed call him back! I figured he was near the freeway on his way to his second job and I’d be stuck with my clogged drain until after Thanksgiving. He answered and said he’d come back right away. Such a great kindness!
Sure enough, he came back and unclogged my sink very quickly! I can’t tell you how happy and relieved I was to have the sink operational again! And that I would have peace of mind about it while I was away from home!
Thank you very much, Frank! I really appreciate your professionalism and the willingness to make the second trip back to my house! I will definitely call on you again when the need arises! And… in this old house, it will!

Frank came out a couple more times for us, he is a good plumber, he knows what he is doing and the cost is fair. A very honest guy !

One more time, Frank of Aquilina Plumbing came to our home did another great job on a leaking toilet. He is the best and very professional. His work is by far the best. I trust his work and great service! Thank you Frank and Much Blessings!

I had Frank @ Aquilina Plumbing out last week to clear a blockage in our kitchen sink drain. He was very professional and communicated exactly what he was doing. He cleared the blockage which wasn’t an easy spot to get past.
I would have no problem using Aquilina again or recommending them to someone else.

Frank was on time and then very straightforward about what my options were. He was clean and courteous too. Very pleased with the experience and it was a reasonable price to open 2 clogged drains.

Frank and Aquilina plumbing were wonderful to work with from start to finish! Frank did an excellent job diagnosing and fixing all of the issues that I had.

We had a terrible start to our day with toddlers and a water back up in all our facilities. I called at about 8:30 am and told the operator our situation. Frank called me back in less than 15 minutes and was out within the hour. He got right to work and knew exactly what he was doing and solved our problem right away! The clean out was very affordable and he even offered to come back within a week if it backed up again– at no charge! I don’t know any plumbing/​rooter service that will do that. He was very personable and a really nice guy. Will definitely use him again. Although nobody ever hopes to have all the drains in their home back up! Lol. Thanks Frank, you saved the day!

We had a water leak coming down from our ceiling that happened after normal business hours. We called Aquilina and they were willing to come out right away to help us out. They didn’t even charge an after-​hours fee!
Frank was extremely professional & courteous. He talked us through everything that he was doing and gave us up-​front-​pricing, promising to consult us first if any further work needed to be done that would incur additional costs.
He found & fixed the water leak very quickly and even helped us to clean up the drywall mess that happened afterwards. I would highly recommend to anyone looking for a plumber.

Frank and Zac came today for a plumbing issue. First, they were early and second they were very friendly, honest, nice and informative. I would definitely recommend them.
Good Job

Kitchen sink drain was clogged and I needed last minute help. Frank showed up on time, in about 30 minutes and handled it. He explained it all to me, clearly showed me my options as I could do some of it myself if I wanted to save some. What a good guy, responsible, knowledgable and went the extra effort to get the job done properly. My type of plumber! A+. He makes a plumbing problem an easy fix.

Just had them come to my house first time through a home warranty plan. I am a realtor and have met many plumbers so I know when one is knowledgeable or not. Frank is the real deal — been doing it for 25 years. He’s now got my business and my referrals!

Had a horribly drained kitchen sink that I couldn’t get fixed for 5 days. Had someone come out from another agency and spend about two hours on it. No dice, same slow drainage, same backup. Feeling extremely defeated and figuring this was going to cost quite a bit of money to fix, I called Aquilina after reading their reviews and hoped for better luck.
Their phone staff were very polite and helpful. Gave them my information and they said someone would be out between 2pm and 6pm. Shortly after someone called me back and asked me the details of the job. Things were looking up.
Plumber showed up around 4pm, very polite, very personable. Ran his snake three times and had the entire situation taken care of before the first hour. I can’t describe how happy I was with the service, any future jobs I need done will be going through Aquilina and I’ll be recommending them to all of my neighbors.