Wells Fargo Bank

When a bank has a phone number, one has to assume that it has phones in the branch. For a call not to be answered after 30 rings is inexcusable. Of several branches, I deal with, this is buy far the worst. You guy need to take a few lessons in customer service!

I am incredibly pleased with my Wells Faro banking experience here. It’s located in downtown Redmond, has two driveway entrances, an exterior ATM, and a drive-​thru experience.
The tellers area always very friendly, and my banking experience has been especially top-​notch. The banker listened to my needs and proposed options that worked in my best interest. He didn’t try to upsell me anything. One example was that I pay a really high monthly car insurance rate, and he suggested I call the Wells Fargo number to get a quote that could save me at least $ 50. He said he didn’t benefit from me creating the account, but just knew of some other ways I could save money.
The process of opening a new account was quick and super easy. I didn’t feel rushed or pressured to do anything I didn’t want to do. I was given multiple options for how to waive my fees so that I could have a free account. He was super transparent, and I loved the experience.
I’ve been to some other Wells Fargo branches that aren’t as good and constantly tried to upsell services I didn’t need. This one has consistently cared more about me from a customer service prospective, which has definitely paid off. I’ll continue to go to this branch and would highly recommend it!