Olympus Vapor & Smoke

I really respect the owner of this place. He really cares about the happiness of his customers and having repeat business and word of mouth.
I’m not sure how many stores he operates but I purchased a pretty expensive rechargeable vaporizer unit from a different location that he so happened to own. At that time I was told the unit had a lifetime warranty on it. The unit does, the battery only had a 1 year warranty on it plus you have to mail it into the manufacturer at YOUR COST which leaves you without vaporing for who knows how long after paying several hundred dollars for a vapor.
I left my name and number and to my surprise the owner called me back and explained how the warranty works and apologized for the misunderstanding. He took care of the situation and stood up for the product his shop sold me which is real customer service. I will definitely be back to Olympus (or any of his shops for that matter) because he knows how to treat his customers. Anyone can sell Vapors and such but it’s customer service and price that makes all the difference.
I would highly recommend this place to any of my friends or family.

Paul was incredibly helpful and knowledgeable, showing me multiple builds and giving me a lot of useful info. He fixed a problem I had with my RDA rig and even drilled out the holes in my IGO W free of charge. Definitely the best place I’ve been to as far as vapor lounges are concerned.

Completely stopped smoking «analog», and went «digital» with online battery & cartridge types, but it wasn’t satisfying. I could have stopped there, but I happened to drive by Oly to get some cartridges. That day, I ended up getting a few cartridges and went on my way. I returned a few days later and ended up getting educated on the whole vape scene. Paul was extremely knowledgeable and patient. I ended up buying over $ 200 in «stuff». I never looked back. Now I have an assortment of mods, RBAs, Juices, and supplies to rebuild my own contraptions.
Every visit is a pleasure, and the staff are welcoming and helpful. I’ve introduced my friends to the shop, and one of them will never let me live down the day I brought him in and he ended up with a full setup. He is now «analog» free, and is happily vaping in Japan, with similar assortment of equipment.
If you are curious to take the first step in Vaping, do not pass this store by. If you want to talk shop, do come in. If you want advice, have your equipment repaired, this place is it. They even have Olympus customer reserved parking (2 slots) right in front of the shop.
If you are ready to quit regular cigarette smoking, or you want to immerse yourself in Vape culture but with a low-​key atmosphere, look no further.

Fantastic service and a great group of really chill, knowledgable vape experts. I started vaping a few months ago and these guys know an incredible amount about these things. As far as building coils go, they can do just about anything but specialize in subohm builds. Their selection of high quality ejuice is immense and often overwhelming but their binder full of flavor info helps with that.

I am a newbie to vaping and love it. I can’t imagine going back to cigarettes. Yuck. So I’ve been to several half assed smoke shops trying to piece together a decent vaporizer. They were all so rude. Although Olympus didn’t come up in my smart phone when I searched for smoke stores in Bellevue, I happen to drive by their sign. This is my new and only shop I will ever go to. Paul was amazing helping me with extreme patience while I tried 31 different flavors. The guys in the shop felt like brothers, kidding around and smoking the big pimp vapes. They sure didn’t treat me like the 45 year old swim mom I am but like a regular friend. I’d go in just to hang out. Prices were great and I can’t go on enough about Paul and his customer service. These guys are pros.

Very helpful. Always fix my pen when it breaks they are really nice. They definitely know their products. They have tons of pens, flavors, tobacco, etc.

Lots of different products. Employees are very knowledgeable about products and it is a ridiculously friendly environment.

My man and I are avid vape pen users, and we have been going to Olympus to purchase mods and juice for a few months now. The kids who work here know what they’re talking about — it’s almost dumbfounding.
The store is clean and displays its products well. The last time I went in, they were remodeling the interior and it looks great. Tasting station for the liquid is great.
Sometimes the employees will be searching on their phones and blatantly disregarding customers, but that just comes with the work environment I think. No biggie.

Really helpful and OK prices for a local store. This was my first ecig. I told him I wanted to spend under $ 100. He suggested the itaste but I liked the Vamo style more than a box mod. I bought a Vamo v3 kit for $ 79 and they’re online for about $ 50 but I couldn’t wait. They suggested an Aspire Clearomizer with replaceable coils as the kit comes with 2 throwaway Clearomizer. looks pretty sexy and got me through the week. He burned and replaced several coils setting up the aspire for me. He then gave me a fresh bottle of ejuice and took off a few bucks for the inconvenience and was out the door at $ 100.
Looking back, I felt a little sting when I saw Vamo deals online for 35 – 50. Maybe Olympus kits are verified or something, but $ 30 is a pretty nice margin. I feel like they could come down a little. I’m willing to pay 10−20% more in store but 60−100% is a bit of a sting.
I digress. He suggest an ejuice that I bought but he didn’t say anything about a tasting station. I heard later that they have a nice setup. I’m bummed I didn’t try that out while I was there. I didn’t see it and wish he’d recommended it. Overall, pretty good experience and they set everything up for me and compensated for a little bit of hassle with a small discount.
Update: these guys are young but super cool and will spend an hour with you looking for juices, tips, or whatever you need. great customer service

I have to give this shop a five star rating. They engage their customers respectfully regardless of how naïve one might be when it comes to personal vaporizer technology. I purchased an X. fire battery, Nautilus tank, Five Pawns «Castle Long» liquid and a generic charger. They immediately diagnosed the problem I had with the charger and replaced it for me no questions asked. I do suppose I was within the 48 hour return policy (no refunds), but the experience was hassle free. Highly recommend this shop for this reason. Oh, and the tasting station is perfect as it helps you buy a flavor you know you will like. Why go anywhere else?!

Great customer service and selection of e-​cig gear. Really appreiciate the tasting station for e-​liquid. highly recommend these guys.

This was my first time walking in to a smoke shop. A friend of mine referred me and told me the customer service was great. She was right. I was assisted immediately. I was looking for an e-​cig for my boyfriend and they were able to suggest one to try. I felt like I was very well cared for. The store was clean, bright and very organized. I have been there a second time, and still got the same service. Wonderful. Give them a try.