Lilly Nail Salon & Spa

What is the DEAL with this place? First of all, I want to preface this review by stating that the women here did a wonderful job, and my nails came out looking perfect. The issue here is with the lurking and very rude man, who I am assuming is the owner of this place. The entire time my friends and I were getting our nails done, this man was barking orders at the women and clearly speaking rudely to them, while staring at their work. The only time he stopped harassing them and making us feel very uncomfortable was when he decided to give HIMSELF a pedicure in one of the spa pedicure chairs (really nice hearing him clip away at his own toenails). When I was getting ready to pay, he quickly grabbed my hands to investigate my newly painted nails (he didn’t even say anything to me, just literally GRABBED my hands). He seemed to be disappointed (why, I have no idea, as I am happy with my nails), harshly dropped my hands, and looked back at my manicurist as if he was angry. Seriously, what is up with this place? Human trafficking? Never going back, I do not want to support this man in any way, which is a shame, because the women did a lovely job.

This is the VERY BEST nail salon I have ever been to. I am a regular there now and wouldn’t ever go anywhere else. All of the employees there do a such a perfect job every time. I am a very picky person and I like to know that I am getting quality service and these people really do a perfect job. There are quite a few employees and there isn’t a single person there doing a sloppy job. They take their time to make your nails looks amazing. Their prices are also terrific. I highly recommend Lily Nails to anyone looking for the right nail specialist! These people are the best!

Been going here well over a year now, love it… Very professional, friendly environment, always making my nails look great. Thanks Lilly Nail!

I went their face waxing & meni pedi. First a lady did my face waxing & when I saw in the mirror I found out that she scraped my skin under my left eye. Then she applied some gel from which that area started burning. When I decided to pay & cancel my meni pedi with them, the other lady said that she has given me a 10% discount as if that can heal my scraped skin right away. I m never going back again. Terrible experience!

I went to this salon for my first time yesterday to get my mani/​pedi done. Today a half of nail polish already chipped off even though I tried to avoid any house work.
Disappointing. I will never come back. Definitely not recommended.

Overall: Would give zero stars if Unilocal allowed me. Horrible experience, never going back!
Cons:
1) Extremely rude staff, subpar service
2) Expensive compared to the other nail salons in the area
Pro:
1) No wait, was able to walk in

Great service! I start going to Lilly salon about a year now and I am very impressed how they treat every customer! I would definitely recommend this place to everyone!

NEW MANAGEMENT/​OWNER. BEWARE!
If I could give zero stars, I would. I used to come to Lilly’s nails all the time in high school and unfortunately, I came back for my wedding nails and I will never be coming back. My nails look fine, but the service was totally miserable.
Came in with my mom, my aunt and one of my bridesmaids… they sat me across from them while they got their pedicures and they refused to allow me to sit with them. She told me she had an appointment but no one ever showed up for an appointment… then she didn’t talk to me at all, which is fine, but still not super professional. When I said I would have her file my nails after, if I decided to do them shorter and she responded by telling me that we would do them now and not later. okay? So then when I finally went to get my pedicure, they charged $ 60 for a pedicure?! ARE YOU KIDDING ME?! they told us that we looked at the menu and we should have been aware. Well, I would be more aware if I didn’t get yelled at when I tried to look at the menu.
Anyway, back to the pedicure — he wouldn’t scrub my feet because it tickled too much. Then I never got any mud placed on my feet/​legs, even though I paid for it. And I don’t think it was a 10 minute massage even comes close to what he did. He rubbed up and down my legs twice. The whole time I was sitting there he said all of two words to me, and like I said, that’s fine but unprofessional.
Needless to say, because of new management, I will never be back. I actually have a post on the previous Unilocal site saying how amazing they are — definitely not now. Good luck to those who decide to go here. Definitely don’t go for your wedding. Not worth it. Gene Juarez would be better and probably the same price.

I got the #8 Dead Sea Royal Pedicure. I’m a sucker for anything that claims to moisten my dry, chapped, high-​heel abused feet! So the description: «Recommended for supper dry & crack heel» was so appealing I almost didn’t notice the misspelling and grammatical errors (almost).
Post Pedicure: I feel moderately moisturized and mostly soft, not the newly baby-​soft foot reinvention I imagined but not nothing. My toes are nicely cuticle free, polish all within the lines, and nails short and round as requested.
The Experience: Relaxing enough that sending work emails on my iPad didn’t give me a raging migraine. But not so luxurious that I was tempted to put away the tech and almost pass out. HOWEVER I have to make a BIG comment about the VERY warm water! What a treat to soak my feet in steamy foamy hot suds rather than the luke warm (a la left over bath water) buckets places like this usually dunk your feet in. It was AMAZING! The massage was perhaps a bit brief (but I’m not a big leg massage person so I don’t presume to be an expert by any stretch of the imagination), if massage is your thing try it out and let us know. So lastly, and actually most important… Wine. It’s not good but who cares it’s WINE with a Pedicure! If you complain about that you suck and don’t deserve to have wine OR pedicures.
All in all: the next time I’m in (wherever this place is) and I’m trying to avoid driving home in traffic ill remember in (fill in the blank) you don’t have to choose between drinks or pedicures to wait out the Thursday night commuter mess! NO! You can just come here and get both! Which in my opinion kicks this place up to a solid 4 stars! Tres bien!

I love their service and their attention to customers. It’s my favorite place to get my pedicure done.

Looking for a great place to get your nails done? Well Lily Nails is definitely the right place. I went here with my friends to have a girls day and I loved my nails and their service. I originally learned about this place from my friend who goes here quite often and she loves it. I went to give it a shot and these workers there are so nice and sweet. Once you get right in they offer you a menu that consist of all the different type of treatments you can get done. As well as there are FREE Beverages you can choose from water, tea, soda and even wine. Yes you heard me wine.
This shop does more than just nails they do waxing, tinting (eyebrows, eye lash), Facials and a variety of manicures and pedicures. When I went in I got a manicure w/​shellac and a regular pedicure. It was very peaceful because of the nice music they play and the comfy chairs that they have. Getting my pedicure I got to sit in a chair that was a massage chair! I have only been to a few nail salons in my life and this was a first that the chair was an actually massage chair. They worked professionally making sure they are following the right procedures and making sure all the tools they were using were clean and safe to use.
Afterwards I forgot that I wore sneakers and they were able to put these slippers on my feet so I could sit in the drying spot which was a big surprise to me, It was very convenient. Overall I loved my experience and I would definitely come again. You should too! This shop is located right side of Boiling Point. So after you eat there feel free to get your nails done at Lily’s.

I discovered this little gem after I had just got done eating at boiling point. Since I was in the area I figured I’d get my nails done too. My friend told me about this place not too far from me so I thought why not? I was welcomed as soon as I came in and was told I’d be helped shortly. Unlike those other places that don’t even acknowledge when you arrive. So that was nice. And before I could even whip my phone out I was already being offered something to drink and a chair. I really appreciate that they got to working on my pedicure right away. I also told the lady who was working on my nails that I’m very ticklish to the bottoms of my feet and she listened. They really took the time to listen to my needs and in the end I’m very pleased with the outcome of my pedicure. Definitely coming back again!

Stopped by for a quick manicure today. I didn’t have an appointment but didn’t have to wait at all because they had 1 or 2 available ladies (one of them may have been the cashier/​receptionist).
The selection of polishes was pretty good. I wanted to choose an essie polish because I haven’t tried essie before, but didn’t like the color options so I went with OPI instead.
The technician didn’t talk much but did a good job cleaning up the area around my nails and then carefully applying a few coats of polish. The brief arm massage was nice and I like that she offered a beverage (mini water bottle or tea or soda?) when I sat down.
I didn’t get a chance to see prices before I sat down so I was surprised the manicure was $ 15 instead of the ~$ 12 I’ve encountered at similar places, but $ 15 isn’t bad.
Am I likely to return? Yep. I’m already thinking about getting a pedicure here in a couple weeks!

I had a great first experience at Lilly’s. I was greeted pleasantly and offered something to drink. I was the only client in the room at the time. I had asked for a pedicure and was seated immediately and I believe the lady that did my toes was named Cindy. She did a great job on my pedicure. I ended up changing my mind and asked for a gel manicure also which was done at the same time as my pedicure by a lady named Lynn. Both women were very friendly and continued to conversate with me during the entire appointment. Lynn has a very bubbly personality and did a fabulous job on my gel manicure. I will definately be back to Lilly’s.
Review edit: Exactly a week after my gel manicure, the polish on my thumb cracked and chipped off. I haven’t been doing any heavy duty dish washing, hand washing, etc so it’s weird that happened :(

Had a great visit. We came in before a movie (just around the corner from Bella Botega) for a Mani/​Pedi. We had a wonderful greeting, selected our polish and were quite quickly seated. They brought out a heated neck pillow, turned onthe massage chair and brought us a diet coke :) They have a very clean environment (no it is not as fancy as some places but so clean and smelled very nice) The manicure basins had a plastic liner which I loved. They used many smaller files that got to be thrown away when finished, and nice sterile tools. They had a menu of options for us to chose from and all items were priced, so there were no unanswered questions up front. The prices were very reasonable. The staff all laughed and chatted away making our time there very nice. It was a birthday visit for me and I came away having had a wonderful experience… and great looking hands and feet. Thanks.

Daughter n I had a 5 pm waxing appt. We were running quite late. We hustled over all flustered and worried they wouldn’t see us cause they were closing in half an hour. We arrived to see the staff and customers relaxed and talking taking their time with manicures. They are open til 6 on Sundays. We’ve always been pleased here and have been here many times before. This time was different. This time the girl trimmed, waxed, tweezed, and shaped me into beautiful brows. Not overplucked pencil thin lines. This was the best I’ve ever looked after. Excellent service i am so impressed :). Yes now that I’m a certain age I get that funky wirey lip hair thang poking up that doesn’t wanna budge so yeah I had it done. Eyebrow shaping and lip waxing service for cheap. $ 17 for both. Keurig coffee maker available to help yourself to cappuccino in lobby. Follow up: A week later I still feel beautiful and still looks good. My grandma didn’t even recognize me on Thanksgiving lol.

Zero customer service points. I came in for a fill (I’ve been getting them for 10 years, so I know the routine) and the tech was very forceful. She shouted at me to not touch my own nails while she was filing them down, told me «don’t worry» about 5 times when I asked her to remove leftover polish before she attempted to cover it with acrylic and told me I’d have to get a manicure ($ 10 more, but all she did was cut cuticles and soak hands in water) to remove leftover polish. I have NEVER had a tech yank my hand, shush me, repeatedly ignore my requests and charge me extra for a mani I didn’t even receive.
All in all, I was charged $ 27 for a fill and cuticle cut. Ridiculous.
I will NOT be returning. I’d advise everyone to skip this place unless you want to pay more for less.